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<div class="bvseo-question-answer" data-questionid="4231068">
<h2 class="bvseo-question">
I am wondering if there is a regular lid that can be purchased for the crockpot express to be used when not using the pressure cooker?
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<div class="bvseo-author">Asked by: SOWENS</div>
<div class="bvseo-answer" data-answerid="3119368">
Hello. The lid for Crockpot&trade; 10-Qt. Express Crock Multi-Cooker with Easy Release Steam Dial is not replaceable. If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-21</div>
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<div class="bvseo-question-answer" data-questionid="4205971">
<h2 class="bvseo-question">
Where can I get a replacement seal for my 10 quart multi cooker?
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<div class="bvseo-author">Asked by: Kim03</div>
<div class="bvseo-answer" data-answerid="3103787">
Hello. The gaskets for Crockpot&trade; 10-Qt. Express Crock Multi-Cooker with Easy Release Steam Dial are not replaceable. If you have any more questions or need further assistance, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-02-08</div>
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<div class="bvseo-question-answer" data-questionid="4117335">
<h2 class="bvseo-question">
I cannot get my cooker to work it says error 5 after many attempts to unplug and with cover off, on, and in in all modes. How do I get it to work?
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<div class="bvseo-author">Asked by: lllham</div>
<div class="bvseo-answer" data-answerid="3044741">
Hello lllham, We are sorry to hear about the error display and will like an opportunity to resolve this for you; contact us at 1-800-323-9519. We're here for you Monday-Friday, 9 am-5 pm EST. You can also contact us through chat and email by visiting our website. Our product specialists will be more than happy to help you. CrockPot consumer care.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-10-05</div>
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<div class="bvseo-question-answer" data-questionid="4054184">
<h2 class="bvseo-question">
I would like to get a replacement lid for my 10 quart pressure cooker. Model number is SCCPPC100-V1.
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<div class="bvseo-author">Asked by: Megan2</div>
<div class="bvseo-answer" data-answerid="3002783">
Hi Megan2! Thanks for reaching out to us. We understand that you are looking for replacement lid for your CrockPot model SCCPPC100V1. We will be glad to help you check the availability of replacement lid. For further assistance, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-06-27</div>
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<div class="bvseo-question-answer" data-questionid="4000707">
<h2 class="bvseo-question">
Is it possible to buy a replacment power cord?
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<div class="bvseo-author">Asked by: AEBU</div>
<div class="bvseo-answer" data-answerid="2969635">
Hi AEBU. Thanks for reaching out to us. We understand that you are looking for a replacement power cord for your CrockPot Pressure Cooker model SCCPPC100-V1. For the availability of it, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-04-18</div>
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<div class="bvseo-question-answer" data-questionid="3926871">
<h2 class="bvseo-question">
Where can I purchase a glass lid for my 10 quart Crockpot Express? The manual on mine says the glass lid was optional, but I want to purchase one. Thanks.
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<div class="bvseo-author">Asked by: Nessie772</div>
<div class="bvseo-answer" data-answerid="2922659">
Hi there, Nessie772! Thanks for reaching out to us. We will be more than happy to answer your question. Unfortunately, the glass lid is not in stock for this model. However, when using the slow cook function, ensure the Steam Release Dial is in the &ldquo;Release&rdquo; position. This function will cook similarly to standard slow cookers, using lower temperatures and longer cooking times to achieve tender, flavorful meals. We hope this information helps. Thank you very much for your question and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-02-09</div>
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<div class="bvseo-question-answer" data-questionid="3918668">
<h2 class="bvseo-question">
I have a Crock-pot: SCCPPC800-V1. Every time I use the slow cook function, even on the low setting it is boiling the food. Even though the release valve is on release it still gets pressurized. Can you let me know if there's a way to fix this?
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<div class="bvseo-author">Asked by: Mr313Jones</div>
<div class="bvseo-answer" data-answerid="2918583">
Hey there, Mr313Jones! We are extremely sorry to hear that you pressure cooker boils food on a slow cooking setting. Please accept our sincerest apology for the inconvenience this has caused you. We have high expectations for our products here at Crock-Pot, and we would like to hear more about your experience with your Express Crock. In order for us to properly assist you with this matter, please contact us at 1-800-323-9519 for immediate assistance. We are open from Monday to Friday 9 am to 5 pm EST. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-01-04</div>
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<div class="bvseo-question-answer" data-questionid="3913783">
<h2 class="bvseo-question">
I&rsquo;m trying to figure out how to get a glass lid for the 10qt express cooker. I received mine as a gift earlier this year but it didn&rsquo;t come with the glass lid so I can&rsquo;t use the slow cooker function. Absolutely love it otherwise.&nbsp;
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<div class="bvseo-author">Asked by: MaryHurl</div>
<div class="bvseo-answer" data-answerid="2915294">
Hi, there! Thanks for reaching out to us. We will be more than happy to answer your question. Unfortunately, the glass lid is not in stock for this model. However, when using the slow cook function, ensure the Steam Release Dial is in the &ldquo;Release&rdquo; position. This function will cook similarly to standard slow cookers, using lower temperatures and longer cooking times to achieve tender, flavorful meals. We hope this information helps. Thank you very much and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-01-01</div>
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