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<h2 class="bvseo-question">
Does this have automatic shut off?
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<div class="bvseo-author">Asked by: Rogu</div>
<div class="bvseo-answer" data-answerid="3285824">
Hello! Thank you for reaching out to us. For Digital Countdown Slow Cookers, when the cooking time has completed, the Crockpot Slow cooker automatically shifts to the WARM setting and the WARM light illuminates. We do not recommend using the WARM setting for more than 4 hours. To turn the Crockpot slow cooker off, press the OFF/POWER button and unplug the unit from the outlet. We hope this information proves helpful. If you have any further questions you can reach out to us via https://www.crockpot.com/support/contact-us or through LiveChat. We are available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time. Thank you. CrockPot&reg; Consumer Care.
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-07-18</div>
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<div class="bvseo-question-answer" data-questionid="4449441">
<h2 class="bvseo-question">
Is the bottom of the unit metal or plastic
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<div class="bvseo-author">Asked by: Becky g</div>
<div class="bvseo-answer" data-answerid="3247356">
Hello, Thanks for reaching out to us. We will be more than happy to answer your question! The heating base of the CrockPot Slow Cooker is made of stainless steel. We hope this information proves helpful, and if you have any more questions, do not hesitate to contact us directly via https://www.crockpot.com/support/contact-us or through LiveChat. We&rsquo;re available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time. Thank you! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-03-15</div>
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<div class="bvseo-question-answer" data-questionid="4228408">
<h2 class="bvseo-question">
Why does my cooker get so hot, even on low, that it basically &quot;boils&quot; my food and overcooks it? Mine is Crockpot SCCPVC400H-CHBR.
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<div class="bvseo-author">Asked by: CRKPOT</div>
<div class="bvseo-answer" data-answerid="3116288">
Hi CrkPot, We strongly encourage you to contact us directly regarding this situation. Please reach out to us for assistance via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-05-03</div>
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<div class="bvseo-question-answer" data-questionid="4117699">
<h2 class="bvseo-question">
Do the programmable features shift from High to Low after 2Hrs of cooking? Or are they only programable for 1 heat setting up to 20Hrs - then switch to warm (hold) - Looking to purchase a new 6, 7 or 8 Qt. model.
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<div class="bvseo-author">Asked by: GroupCooking</div>
<div class="bvseo-answer" data-answerid="3044792">
Hello GroupCooking, Please know that both high and low stabilize at the same temperature (209&deg;F); it is just a matter of how long it takes to reach the simmer point. On high, it takes approximately 3-4 hours, whereas, on low, it takes approximately 7-8 hours to reach the simmer point. KEEP WARM is ONLY for keeping already cooked food warm. Do not cook on the &quot;KEEP WARM&quot; setting. We hope this information helps. Thank you very much for your question, and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-06-03</div>
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<div class="bvseo-question-answer" data-questionid="4034581">
<h2 class="bvseo-question">
I have several Crockpots, small one, larger ones, triple one. I still have the original one I received as a wedding gift 50 years ago. Avocado green with unremovable crock, but still working. How do I find out what quart size all of them are?
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<div class="bvseo-author">Asked by: Billiekay</div>
<div class="bvseo-answer" data-answerid="2990342">
Hi Billiekay. Thanks for reaching out to us and for your continued use of our products. We will be more than happy to help you find out the size of your slow cookers. For further assistance, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="3223473">
<h2 class="bvseo-question">
Have the issues addressed in the reviews been fixed? Or do I need to look for a different slow cooker?
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<div class="bvseo-author">Asked by: MM52</div>
<div class="bvseo-answer" data-answerid="2564685">
Thank you for reaching out to us. Our Crock-pot products are top performers and are very durable. We believe in the quality of all our appliances and we make sure that our Design and Production Team are made aware of the feedbacks. The reviews are very important to us because it helps us improve our products and services. If there's anything we can do to assist you further, please don't hesitate to contact us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-08-27</div>
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