Crock-Pot® Programmable 7-Quart Slow Cooker is rated 3.4 out of 5 by 93.

Crock-Pot® Programmable 7-Quart Slow Cooker, Platinum

Name: Crock-Pot® Programmable 7-Quart Slow Cooker, Platinum
Brand: CROCK-POT
SKU: SAP_2133120
Availability: InStock

Crock-Pot® Programmable 7-Quart Slow Cooker is rated 3.4 out of 5 by 93.

Product Details

Description

Slow cooking in your Crock-Pot® 7-Quart Programmable Slow Cooker provides you with the flexibility to prepare a meal early, and then have it slow-cook all day. You can carry out your full day's activities and still enjoy a nutritious, home-cooked meal in the evening. It's a healthy, cost-efficient, and convenient way to serve tasty, satisfying meals. This stylish 7-quart slow cooker has a digital countdown control that lets you program cook times anywhere from 30 minutes up to 20 hours. After cooking time is complete, the slow cooker will automatically shift to the Warm setting to keep your dish at an ideal serving temperature.

Dishwasher-safe stoneware and glass lid for easy cleanup
Automatically switches to Warm after cooking is complete, allowing you to serve at an ideal temperature

Specifications

Model #: SCCPVF710-PL-WM-BR
Dimensions: 17.9" L X 12.2" W X 10.1" H
Color: Platinum
Capacity: 7 Quart
Weight: 13.5 lb
SAP #: 2133120

Instruction Manuals

Product Manual

Care & Maintenance

ALWAYS turn your unit off, unplug it from the electrical outlet, and allow it to cool before cleaning. Dishwasher safe parts can be washed in the dishwasher or with hot, soapy water. Do not use abrasive cleaning compounds or scouring pads. A cloth, sponge, or rubber spatula will usually remove residue. To remove water spots and other stains, use a non-abrasive cleaner or vinegar. As with any fine ceramic, the stoneware and lid will not withstand sudden temperature changes. Do not wash the stoneware or lid with cold water when they are hot.

Warranty

1 Year Limited Warranty. See Instruction Manual for Additional Details.

Where to Buy

The following link will take you to a site outside of Crock-Pot.

Rated 5 out of 5 by rhe80 from Great upgrade! The Crockpot slow cooker performed beyond my expectations. The unit looks sleek and fits right in with my kitchen decor. The handles make it easy to carry and the back has a convenient cord hook for easy storage. The unit is easy to use without a lot of instruction. The blue digital display is easy to read from across the room and I no longer have to note the time I started cooking as I have to do with other slow cookers. Food cooked on time and evenly, and the inner crock was easy to wipe clean. It isn't too heavy either. I love that I can set it and forget it since the unit switches to warm setting after the allotted cooking time.

Date published: 2018-02-19

Rated 4 out of 5 by LordStanley from Great Cooker (But why is Low Boiling?) I just purchased the 7Qt Crock Pot last week and using it today (13/14 July 2019) for first time. I use my Crock Pot for making soups only. I purchased this one after my 6Qt Crock Pot was beaten down after a good 6 year of continuous use (3-4 × per week). I don't care about the handles getting hot as they'll cool down when I get home after 16-18 hours of cooking. What I don't understand is why is the Low Setting Boiling? I am keeping the Crock Pot, but I hope Crock Pot fixes this issue in their future 6 Qt and 7 Qt. models. I had the same issue in the 6 Qt. Model. Please remedy this! Thanks

Date published: 2019-07-14

Rated 4 out of 5 by BrettM from So easy! I have used the Crock-Pot 7-quart with the Flat Controller about three or four times now. Talk about "dummy-proof!" It is probably the easiest-to-use small appliance I own. Hands down, the best appliance of this type I have used. Pros: Light-weight & easy to handle. Timer and temp functions take out any guesswork or separate timer setting. Sleek, modern look is attractive. Removable crock makes it easier to clean. Cons: Light-weight makes me question its durability. I've been having issues with sticking along the top level of cooking liquids. Cord is very short (less than 2-feet). Overall, this is a great product and I will get great use out of it for many years to come. Join the slow food revolution!

Date published: 2018-01-31

Rated 5 out of 5 by JDoughty from Working Supermom of 6 needs advice... Bought this crockpot as an upgrade to the old school ones. Works great with digital timing and don't have to worry about overcooking food while away. Always convenient. However last week the power went out during cooking and now the digital screen won't work when trying to set to low or high or select the menu button. I am bummed. Can anyone tell me how to fix this?

Date published: 2018-10-07

Rated 1 out of 5 by Crash5437 from Good crock pot for the 5 months it worked I bought this Crock Pot in July of 2019, and by December of 2019 it has stopped working. The digital control flickers and does not work, which makes the crock pot inoperable. I think this is one of the higher end slow cookers that Crock Pot offers, so I would expect it to last longer than 5 months. Our last crockpot lasted over 7 years before it needed to be replaced.

Date published: 2020-01-09

Rated 1 out of 5 by ddavid from I received this crock pot (in stainless steel) for christmas 2019. Today, I used it for the 2nd time and the digital component went haywire. The numbers and lights are all flashing. I'm going back to the old school "high/low" knob type. very disappointed

Date published: 2020-02-06

Rated 3 out of 5 by Bewetherell from Gets hot Outside and part of handles get extremely hot! Almost to the point it’s dangerous on the count with young kids. Everything else is great

Date published: 2019-01-31

Rated 1 out of 5 by JessicaB from Just make a replacement lid. Got this for Christmas used it one time and lid SHATTERED and now I will have to buy a new crock pot because some how you don’t sell any replacements for this product. I will NOT be buying your brand.

Date published: 2018-01-19

Crock-Pot® Programmable 7-Quart Slow Cooker Reviews - page 2

<div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="4624755"> <h2 class="bvseo-question"> It suddenly lights up and flickers on mode, high, and low simultaneously. What to do? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Wyllow</div> <div class="bvseo-answer" data-answerid="3385945"> Hi Wyllow,
Thank you for reaching out to us at CrockPot. We regret the difficulties you faced and understand the inconvenience caused. We recommend submitting a warranty claim through our online form. You can fill out the warranty form at the following link: https://bit.ly/CrockPotW . For further questions, please feel free to reach out to us here on Messenger, at 1-800-323-9519 or via https://bit.ly/CP-cu . Our team is committed to helping you from Monday to Friday, 9am to 5pm Eastern Time. We prioritize your satisfaction and are dedicated to resolving any concerns you may have. Have a pleasant day,
&mdash;Crock-Pot Customer Care <div class="bvseo-author">Answered by: CrockPot Consumer Care</div> <div class="bvseo-pubdate">Date published: 2025-02-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4606645"> <h2 class="bvseo-question"> Why does my light not work on high </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Bigdave1643</div> <div class="bvseo-answer" data-answerid="3365078"> Hello. We&rsquo;re sorry to hear about the issue with your Crock-Pot. We recommend unplugging the unit, ensuring the dial is set correctly, and then testing it again. If the issue persists, please reach out to us directly via https://www.crock-pot.com/on/demandware.store/Sites-crockpot-Site/default/Support-Show?cfid=contact-us# for assistance with troubleshooting.

Thank you,
Crock-Pot Consumer Care <div class="bvseo-author">Answered by: CrockPot Consumer Team</div> <div class="bvseo-pubdate">Date published: 2025-01-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4462080"> <h2 class="bvseo-question"> Where can I buy a replacement insert? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: JulieB515</div> <div class="bvseo-answer" data-answerid="3259531"> Hello!

Thanks for reaching out to us. We will be more than happy to answer your question!

In order to check the availability of the requested replacement part, we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time.

Thank you, and take care!
CrockPot Consumer Care <div class="bvseo-author">Answered by: CrockPot Consumer Team</div> <div class="bvseo-pubdate">Date published: 2024-04-23</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4434372"> <h2 class="bvseo-question"> I just used my 7 qtr digital crockpot about a year ago- used as soon as 5 days ago- I plugged it in today digital works but there is not heat low or high. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Nora De La Rosa</div> <div class="bvseo-answer" data-answerid="3241652"> Hello!
We are sorry to hear about the heating issue you have encountered. We will be more than happy to assist with this.

Please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time.
 
 
Thank you and please stay safe! 
Crockpot Consumer Care <div class="bvseo-author">Answered by: CrockPot Consumer Team</div> <div class="bvseo-pubdate">Date published: 2024-03-28</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4406170"> <h2 class="bvseo-question"> Why does my crockpot lose time well coooking, I will set it for 6 hours and it will kick out to warm any where from 4 1/2 hrs to 5 hrs I don&rsquo;t get it. Also the lid dies not sit right. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Atha66</div> <div class="bvseo-answer" data-answerid="3241631"> Hello.

Thanks for reaching out to us. We will be more than happy to help you.&nbsp;

You may need to reset your slow cooker. To do this, simply hold down the POWER and MODE buttons for 30 seconds while it is plugged in. You will then want to unplug the unit and plug it back in. This should resolve the issue you described.

The lid is always supposed to be a little bit loose to prevent the stoneware from breaking when it expands because of the heat.
The advanced design allows for a more effective release of steam from the cooker, which prevents any buildup of pressure and/or damage to your lid.&nbsp;

There should be no concern if you see a small gap between your lid and the crock itself.

However, if the gap is wide and concerning, we strongly encourage you to contact us directly for further assistance via https://www.crockpot.com/support/contact-us or through LiveChat.

We&rsquo;re available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time.

We will be happy to help you.&nbsp;

Thank you!

CrockPot Consumer Care <div class="bvseo-author">Answered by: CrockPot Consumer Team</div> <div class="bvseo-pubdate">Date published: 2024-03-28</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4402200"> <h2 class="bvseo-question"> Why did my digital display go out? my wife has used this about 3 times in two years. I replaced the battery 2025 and that did nothing. My wife loved this one, now I had to pull down the instant pot that my wife hates so we can cook. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Anonymous</div> <div class="bvseo-answer" data-answerid="3222040"> Hello,

Thanks for reaching out to us. 

We are deeply sorry to hear about the issue and apologize for the inconvenience you have experienced. 

Based on the information you provided, you may need to reset your slow cooker. To do this, simply hold down the mode and power buttons for 30 seconds while it is plugged in. You will then want to unplug the unit and plug it back in. This should resolve the issue you described.

If the problem still occurs, please contact us for further assistance via https://www.crockpot.com/support/contact-us or through LiveChat.

We&rsquo;re available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time.

Thank you!

CrockPot Consumer Care <div class="bvseo-author">Answered by: CrockPot Consumer Care</div> <div class="bvseo-pubdate">Date published: 2024-01-15</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4354060"> <h2 class="bvseo-question"> Can we use crockpot liners with this model? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Kayyy</div> <div class="bvseo-answer" data-answerid="3191657"> Hello there Kayyy!

Thanks for reaching out to us. We will be more than happy to answer your question! 

The Crock-Pot&reg; Programmable 7-Quart Slow Cooker can be used with liners.

Incase of further questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time.

Thank you, and please stay safe! <div class="bvseo-author">Answered by: CrockPot Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-10-16</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4340885"> <h2 class="bvseo-question"> What do I do? It won&rsquo;t turn on. I&rsquo;ve only had it for 2 1/2 weeks. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: cooker85</div> <div class="bvseo-answer" data-answerid="3184034"> Hello
We are sorry to hear about your situation. Please contact us directly so we can assist you further and find the best solution for this. You can reach us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time.
 
 
Thank you and please stay safe! 
Crockpot Consumer Care <div class="bvseo-author">Answered by: CrockPot Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-09-21</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script>   <ul id="bvseo-paginationSection"> <li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.crock-pot.com/slow-cookers/7-quart-up/crock-pot-programmable-7-quart-slow-cooker-platinum/SAP_2133120.html?bvrrp=Main_Site-en_US/questions/product/2/SP_528883.htm">Crock-Pot® Programmable 7-Quart Slow Cooker Questions - page 2</a></li> </ul>  <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2025, m_6, d_16, h_5CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.42</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasquestionsanswers, tq_66</li> <li data-bvseo="cf">loc_en_US, sid_SP_528883, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_crockpot</li> </ul>  <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>