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<div class="bvseo-question-answer" data-questionid="4858962">
<h2 class="bvseo-question">
Hi, I am looking for a replacement Knob for this specific slow cooker. I bought it off of amazon a couple years back and the knob broke off
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<div class="bvseo-author">Asked by: lana303</div>
<div class="bvseo-answer" data-answerid="3686776">
Hello Lana, Thank you for your inquiry about our Manual 7‑Quart Slow Cooker. We are sorry to hear that the control knob on your slow cooker has broken. At this time, the control knob is not available for purchase as a separate replacement part. If you have more questions, please reach out to us via the &quot;Contact Us&quot; form on our official website. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Crockpot Consumer Care.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2026-04-22</div>
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<div class="bvseo-question-answer" data-questionid="4777110">
<h2 class="bvseo-question">
where is the manual? is this a joke? there is no manual
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<div class="bvseo-author">Asked by: FrankLeSang</div>
<div class="bvseo-answer" data-answerid="3590659">
Hello. Thank you for reaching out to us. Our User Manuals are available for download directly from our website. Please see the User Manual for the Crock-Pot&reg; Manual 7-Quart Slow Cooker here: https://s7d9.scene7.com/is/content/NewellRubbermaid/DASH/S7_int/Appliance_Cookware/2020/Standard%20Manual%20One%20Touch%20and%20Countdown_PN202483_20EM1.pdf. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2025-12-01</div>
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<div class="bvseo-question-answer" data-questionid="4761432">
<h2 class="bvseo-question">
How many hours is high and how many hours for low?
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<div class="bvseo-author">Asked by: Need</div>
<div class="bvseo-answer" data-answerid="3573896">
Hello. Thank you for reaching out to us about the Crock-Pot&reg; Manual 7-Quart Slow Cooker. The Low and High settings both stabilize at 209&deg;F. For the Low setting it takes 7-8 hours to reach the simmer point while the High seting takes 3-4 hours to reach the simmer point. The Low setting is ideal for all-day cooking, allowing you to prepare meals over an extended period. The High setting enables faster cooking, reaching the simmer point more quickly. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2025-11-04</div>
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<div class="bvseo-question-answer" data-questionid="4743406">
<h2 class="bvseo-question">
Is a replacement pot available
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<div class="bvseo-author">Asked by: TSDOK</div>
<div class="bvseo-answer" data-answerid="3554744">
Hello! For information on replacement parts, please kindly reach out to us directly via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. We will be happy to help! Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2025-10-03</div>
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<div class="bvseo-question-answer" data-questionid="4659991">
<h2 class="bvseo-question">
What is the plastic handles etc made of, are they bakelite or phenolic material? Asking do to allergies etc.
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<div class="bvseo-author">Asked by: Katgrl</div>
<div class="bvseo-answer" data-answerid="3452921">
Hello, thank you for your inquiry. The plastic handles on the Crockpot model number 2170366 are made of heat-resistant plastic materials called bakelite. If you have any more questions, please reach out to us using our Contact Us form https://www.crock-pot.com/support/contact-us on the website or via Live Chat so we can help you further. We&rsquo;re available Mon.-Fri. 9 am &ndash; 8 pm Eastern Time. Thank you! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2025-05-01</div>
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<div class="bvseo-question-answer" data-questionid="4657758">
<h2 class="bvseo-question">
I&rsquo;m looking all over for this 7 qt manual crockpot in shiny turquoise. None of the stores have it in stock. Some stores have a turquoise which is darker &amp; kind of textured matte. Has the shiny one been discontinued?if not, any idea where I can find one?
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<div class="bvseo-author">Asked by: Horan</div>
<div class="bvseo-answer" data-answerid="3450655">
Hello, Thank you for reaching out to us about our 7 QT manual slow cooker. We are sorry to say that this product is now obsolete, we no longer manufacture it. If you have more questions or require further assistance, please reach out to us directly via the &quot;Contact Us&quot; form on our website. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Crockpot Consumer Care.
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2025-08-14</div>
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<div class="bvseo-question-answer" data-questionid="4617277">
<h2 class="bvseo-question">
How many feet are on the bottom? I saw a review and it said there were two and it rocks. Is that true?
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<div class="bvseo-author">Asked by: bkg1</div>
<div class="bvseo-answer" data-answerid="3442415">
ALL crock-pots now come with 3 legs instead of 4. This is not a good idea! If you touch the top edge of the back sides of the pot it LEANS to the side spilling the hot food and liquid. Really bad design. I am sure this will be a recall down the road when enough people get burnt from the hot food or liquid spilling out. I am returning mine!
<div class="bvseo-author">Answered by: TAF54</div>
<div class="bvseo-pubdate">Date published: 2025-11-11</div>
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<div class="bvseo-question-answer" data-questionid="4635309">
<h2 class="bvseo-question">
The black plastic lid handle was damaged. All I need is the little plastic part, not a new lid. Any idea how to obtain this? I couldn't find a thing on the various parts sites. Model # is CPSVM70-R2 7 quart in red
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<div class="bvseo-author">Asked by: Chriseff54</div>
<div class="bvseo-answer" data-answerid="3406741">
Hello Chriseff, Thank you for contacting CrockPot. We are so sorry for the issue presented. Unfortunately, the lid comes together with the plastic parte. We do not sell it separately. Please, explore our replacement products at various retailers listed here: https://www.crock-pot.com/e-replacement-parts.html . To check availability, kindly inquire with the respective retailers, as this information is not within our database. You will just need to mention the model of your product. For further inquiries or assistance, please feel free to connect with us through our contact form: https://bit.ly/CP-cu , give us a call at 1-800-323-9519, or engage with us via LiveChat. Our support team is available Monday through Friday from 9 am to 5 pm Eastern Time. We're here to help! &mdash;Crock-Pot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2025-03-19</div>
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