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<div class="bvseo-question-answer" data-questionid="4605093">
<h2 class="bvseo-question">
I received this model for Christmas this year. It seems to cook at only one level. It keeps bubbling even when I turn it down to just &ldquo;keep warm&rdquo;. Low reaches a high level sooner than I expect. Feel like everything is overcooking. Is it faulty?
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<div class="bvseo-author">Asked by: LynneB</div>
<div class="bvseo-answer" data-answerid="3361580">
Hello Thank you for reaching out to us. It seems that your Crock-Pot&reg; Design Series 7-Quart Cook &amp; Carry Slow Cooker is not working as intended. We would like to learn more about your situation and assist you further. You can reach us via us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2025-01-22</div>
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<div class="bvseo-question-answer" data-questionid="4586228">
<h2 class="bvseo-question">
I purchased a crock pot that came with a broken lock on the lid. Where can I order a replacement lid? Crock-Pot 7qt Cook &amp; Carry One Touch Programmable Slow Cooker Poseidon Blue
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<div class="bvseo-author">Asked by: New York</div>
<div class="bvseo-answer" data-answerid="3328608">
Hello. We apologize for the inconvenience caused by the broken lock on your Crock-Pot&reg; 7qt Cook &amp; Carry One Touch Programmable Slow Cooker. To assist you further, we encourage you to reach out to us directly via our &quot;Contact Us&quot; website at https://www.crock-pot.com/support/contact-us. Our team will be happy to help with a replacement lid or any other concerns you may have. Thank you, Crock-Pot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-12-15</div>
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<div class="bvseo-question-answer" data-questionid="4578134">
<h2 class="bvseo-question">
Where can I get an instruction manual for crockpot model: CPSCVC7OLLEC-DS?
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<div class="bvseo-author">Asked by: Memaw 1956</div>
<div class="bvseo-answer" data-answerid="3325349">
Hello Thank you for reaching out to us. You can find manual for CPSCVC7OLLEC-DS? Crockpot in the link below : https://s7d9.scene7.com/is/content/NewellRubbermaid/DASH/S7%5Fint/Appliance%5FCookware/2020/Cook%20and%20Carry%5FPN202482%5F20EM1.pdf If you have any more questions or concerns, please reach out to us directly via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-12-04</div>
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<div class="bvseo-question-answer" data-questionid="4575159">
<h2 class="bvseo-question">
I need a replacement rubber foot for model CPSCVC70LL-B. Will you please let me know where I can order this part?
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<div class="bvseo-author">Asked by: JD2024</div>
<div class="bvseo-answer" data-answerid="3324219">
Hello Thank you for reaching out to us. The compatible feet replacement for your unit CPSCVC70LL-B is part number SCCPRF4B, it is available at one of our retailers at https://www.ereplacementparts.com/. If you have anymore questions or concerns, feel free to reach out to us directly via via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-11-29</div>
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<div class="bvseo-question-answer" data-questionid="4576105">
<h2 class="bvseo-question">
Is this lead , aluminium and toxic free?
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<div class="bvseo-author">Asked by: Shazmac</div>
<div class="bvseo-answer" data-answerid="3324195">
Hello. Thank you for reaching out to us. Our units are thoroughly tested before releasing them for sale - all our products are safe to use and FDA approved. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-11-29</div>
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<div class="bvseo-question-answer" data-questionid="4549351">
<h2 class="bvseo-question">
I have two questions The insert cracked and how do I order a new insert. Plus On warm it is always so warm that it boils.
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<div class="bvseo-author">Asked by: Buck 51</div>
<div class="bvseo-answer" data-answerid="3314672">
Hello! 	 Thank you for reaching out to us. We are truly sorry to hear about the cracked stoneware and the temperature issue. We apologize for any inconvenience this may have caused. This is certainly not the experience we want you to have. 	 Please contact us directly so that we can assist you further. You can reach out to us directly via https://www.crockpot.com/support/contact-us or through LiveChat. We&rsquo;re available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time. 	 We will be glad to help you. 	 Thank you! CrockPot Consumer Care.
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-10-25</div>
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<div class="bvseo-question-answer" data-questionid="4526293">
<h2 class="bvseo-question">
How can I order a replacement lid for Sunbeam Crockpot Model CPSCVTS70LL-S
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<div class="bvseo-author">Asked by: chef123</div>
<div class="bvseo-answer" data-answerid="3293766">
Hello! Unfortunately, the lid for CPSCVTS70LL-S is not available at this time. We apologize for the inconvenience. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-08-13</div>
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<div class="bvseo-question-answer" data-questionid="4492280">
<h2 class="bvseo-question">
Can I get a replacement for the ceramic Insert. Mine fell off the counter and shattered tonight. Model CPSCVC70LL-B-122
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<div class="bvseo-author">Asked by: Jennifer41</div>
<div class="bvseo-answer" data-answerid="3274107">
Hey Jennifer41 We are very sorry to hear that! For information on replacement parts and prices, please kindly contact us directly via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you very much! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-06-07</div>
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