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<div class="bvseo-question-answer" data-questionid="4671737">
<h2 class="bvseo-question">
Where can I get the rubber buttons for under the Crockpot? One fell out.
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<div class="bvseo-author">Asked by: TommyG</div>
<div class="bvseo-answer" data-answerid="3473767">
Hello, Thank you for reaching out and for your inquiry. The replacement feet can be purchased from retailers. Please visit our official website and navigate to the Replacement Parts tab to purchase the replacement feet. If you need assistance, please reach out to us directly via the 'Contact Us' form on our official website. We&rsquo;re available Monday- Friday 9am - 5pm Eastern Time. We looked forward to assisting you! Thank you! Crockpot&reg; Consumer Care.
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2025-05-24</div>
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<div class="bvseo-question-answer" data-questionid="4613364">
<h2 class="bvseo-question">
How do you set low and high temperature?
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<div class="bvseo-author">Asked by: Jimbo1111</div>
<div class="bvseo-answer" data-answerid="3369140">
Hello. Thank you for reaching out to us. Please press the SELECT button to choose a programmed time and temperature. Cook time options include 4 or 6 hours on HIGH, or 8 or 10 hours on LOW. The corresponding light illuminates, the slow cooker heats, and the internal timer starts counting down the time. If you require further assistance, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2025-02-03</div>
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<div class="bvseo-question-answer" data-questionid="4592902">
<h2 class="bvseo-question">
Why is there no manual for the Little Dipper? Why is the manual that came with my set (7qt cook &amp; carry w/ Little Dipper) not the same as online? Mine came with hyper minimal instructions for 7qt only and no recipes.
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<div class="bvseo-author">Asked by: SteveM</div>
<div class="bvseo-answer" data-answerid="3346853">
Hello. Thank you for taking the time to reach out to us about your Crock-Pot&reg; 7-Quart Cook &amp; Carry&reg; Slow Cooker. The documentation that came with your product must be a quick start guide, you can find the full user manual complete with recipes on the product page on our website: https://www.crock-pot.com/slow-cookers/crock-pot-7-quart-cook-carry-slow-cooker-mushroom/SAP_2157188.html The instruction manual for the little dipper is also on our website: https://www.crock-pot.com/ &gt; Support &gt; Instruction manuals &gt; Category &gt; Specialty If you require further assistance, please do not hesitate to get in touch with us directly. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Crock-pot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2025-01-04</div>
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<div class="bvseo-question-answer" data-questionid="4522086">
<h2 class="bvseo-question">
I just bought a 7 quart but it doesn't work on high and now it's not even working on low I spent too much money for your product not to work, whoever you used to make your product failed.
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<div class="bvseo-author">Asked by: Tawsha c</div>
<div class="bvseo-answer" data-answerid="3291940">
Hello! Thank you for taking the time to share your experience with us. We are sorry to hear that your CrockPot stopped working. We apologize for any inconvenience this has caused and are committed to resolving this for you. For further assistance with this matter, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, and please stay safe! CrockPot Team
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-08-07</div>
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<div class="bvseo-question-answer" data-questionid="4444730">
<h2 class="bvseo-question">
I need a replacement lid handle, including screw, for this crockpot. Where do I find one?
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<div class="bvseo-author">Asked by: Patt2</div>
<div class="bvseo-answer" data-answerid="3245366">
Hello! Thanks for reaching out to us. We will be more than happy to answer your question! In order to check the availability of the requested replacement part, we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, and please stay safe! CrockPot Team
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-03-08</div>
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<div class="bvseo-question-answer" data-questionid="4405151">
<h2 class="bvseo-question">
How do I get a replacement lid for this. Got it as a gift was missing the locking lid
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<div class="bvseo-author">Asked by: Danak</div>
<div class="bvseo-answer" data-answerid="3221137">
Hello, Thanks for reaching out to us. We are deeply sorry to hear about this inconvenience and apologize for it. If your lid is missing, we may open a warranty claim for the product. We contacted you via email to assist you further in this case. Kindly check your email box. Thank you! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-01-11</div>
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<div class="bvseo-question-answer" data-questionid="4175161">
<h2 class="bvseo-question">
Does it take longer to get up to temp on 6h HIGH than 4h HIGH, or is it just how long it will cook at HIGH temperature? If both HIGH and LOW reach the same simmer point then are they actually different temperatures?
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<div class="bvseo-author">Asked by: bunnies14</div>
<div class="bvseo-answer" data-answerid="3084467">
Hello, this is from CrockPot Thanks for reaching out to us. We will be more than happy to answer your question! On High, it takes approximately 3-4 hours, whereas, on Low, it takes approximately 7-8 hours to reach the simmer point.&nbsp; Thank you and please stay safe! CrockPot Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-07-03</div>
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<div class="bvseo-question-answer" data-questionid="3964304">
<h2 class="bvseo-question">
Does the temperature automatically to turn to warm once your timer is done?
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<div class="bvseo-author">Asked by: Harvill</div>
<div class="bvseo-answer" data-answerid="2946990">
Hey there, Harvill! Thanks for reaching out to us. We will be more than happy to answer your question. Yes, after the cooking time is complete, the temperature automatically switches to Warm setting to keep food from overcooking and keep your food at a serving temperature. For food safety reasons, it is not recommended to use the Warm setting for more than 4 hours. We hope this information helps. Thank you and please stay safe!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-07-03</div>
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