<!--begin-bvseo-questions-->
<!--begin-questions-->
<div id="bvseo-questionsSection">
<div class="bvseo-question-answer" data-questionid="4545795">
<h2 class="bvseo-question">
Hi, Can the cord be changed out? Mine got melted and I need to change it. I only used my crockpot for 2 times.
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Lisalisa123</div>
<div class="bvseo-answer" data-answerid="3307970">
Hello! Unfortunately we do not offer replacement cords, but what we can offer is a warranty claim:) Please kindly file a claim under this link: https://www.crock-pot.com/support/warranty. Thank you! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-10-01</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4468578">
<h2 class="bvseo-question">
Why aren't there 4 peg legs instead of just 3. It is unstable.
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Annie6935</div>
<div class="bvseo-answer" data-answerid="3259310">
Hello! We are sorry to hear you CrockPot is not stable. This specific model is one our affordable designs. However, we have found 3 rubber feet to be stable during testing. If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-05-10</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4452008">
<h2 class="bvseo-question">
It seems the liner does not fit the metal jacket tightly. It is a sloppy fit.
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Gary Wilson</div>
<div class="bvseo-answer" data-answerid="3250877">
Hello! Thanks for reaching out to us. We apologize for the inconvenience caused by the liner not fitting tightly into the metal jacket of your Crock-Pot SCV700-B3-WM1-BR. For us to properly assist you with your inquiry, we encourage you to please reach out to us via https://www.crock-pot.ca/en_CA/customerservicecontact?cid=contactus or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-03-28</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4367162">
<h2 class="bvseo-question">
I bought a 7qt Classic black, I want to cook bone broth. I need to use it for 24 continuous hours. I can do it? It doesn't have controls to program,but I don't know if it can stay on for that long or if the crock pot turn off at a certain time on its own.
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: GRISSVR</div>
<div class="bvseo-answer" data-answerid="3201054">
Hello there GRISSVR! Thanks for reaching out to us. We will be more than happy to answer your question! Depending on the recipe being used, the high setting is recommended for use for 3-4 hours while the low setting recommended use is 6-8 hours. After the cooking cycle you can switch the unit to the keep warm function which is recommended for use for up to 4 hours. The unit does not switch off automatically, you have to switch it off manually after cooking. For further assistance, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, and please stay safe!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-11-08</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4126760">
<h2 class="bvseo-question">
I&rsquo;m looking for the ceramic pot mine broke can you help ?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Maw one</div>
<div class="bvseo-answer" data-answerid="3050549">
Hello, this is Collins from Crockpot! Thanks for reaching out to us. We will be more than happy to answer your question! In order for us to check the availability of the replacement ceramic pot for your unit, we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4125710">
<h2 class="bvseo-question">
Can I get a replacement crock for my 7-qt crockpot? I accidentally dropped mine and it broke in dozens of pieces.
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Karen Anne</div>
<div class="bvseo-answer" data-answerid="3050489">
Hello, this is Collins from Crockpot! Thanks for reaching out to us. We will be more than happy to answer your question! In order for us to assist you further with checking the replacement crock for the one you have, we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! Crockpot consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-06-27</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4003190">
<h2 class="bvseo-question">
I&rsquo;m going to use this crockpot abroad where it&rsquo;s 220v. How many watts is this crockpot so I can find the right transformer?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Safari</div>
<div class="bvseo-answer" data-answerid="2969662">
Hi Safari. Please note that this slow cooker uses a standard 120V AC outlet and is only for use in the United States and Canada. Using the slow cooker outside of the US and Canada will void the warranty. No transformers, adapters, converters, etc., should be used with these appliances. We recommend searching for CrockPot products manufactured in accordance with the voltage standards in your area. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="3989471">
<h2 class="bvseo-question">
Can I get a new knob for the lid
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Earline</div>
<div class="bvseo-answer" data-answerid="2963311">
Hi Earline. The replacement lid handle is not available separately from the lid. However, the replacement lid for your slow cooker model SCV700-B3-WM1-BR is known under part number 129967000000. For the availability of it, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
</div>
<script type="text/javascript">
if (document.getElementById('bvseo-questionsSection')) {
document.getElementById('bvseo-questionsSection').style.display = 'none';
}
</script>
<!--end-questions-->
<!--begin-pagination-->
<ul id="bvseo-paginationSection">
<li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.crock-pot.com/slow-cookers/7-quart-up/crock-pot-manual-7-quart-slow-cooker-black/SAP_2131381.html?bvrrp=Main_Site-en_US/questions/product/2/SP_528867.htm">Crock-Pot® Manual 7-Quart Slow Cooker Questions - page 2</a></li>
</ul>
<!--end-pagination-->
<ul id="BVSEO_meta" style="display:none!important">
<li data-bvseo="bvDateModified">y_2024, m_10, d_4, h_8CST</li>
<li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.42</li>
<li data-bvseo="cp">cp_1, bvpage1</li>
<li data-bvseo="co">co_hasquestionsanswers, tq_20</li>
<li data-bvseo="cf">loc_en_US, sid_SP_528867, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li>
<li data-bvseo="diagnostics">clientName_crockpot</li>
</ul>
<!--end-bvseo-questions-->
<ul id="BVSEOSDK_meta" style="display: none !important;">
<li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li>
<li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li>
<li data-bvseo="ct_st">questions, product</li>
</ul>