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<div class="bvseo-question-answer" data-questionid="4599206">
<h2 class="bvseo-question">
I just received this 2qt crockpot as a gift. It is for use in our camper. I am concerned because the first time I used it the outer layer got extremely hot. Too hot to touch. and I am worried about it melting/damaging adjacent items. Is this normal?
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<div class="bvseo-author">Asked by: pamrae</div>
<div class="bvseo-answer" data-answerid="3359006">
Hello. Thank you for reaching out to us. Please be informed that due to the close proximity between the heating element and the exterior of our slow cookers, it is normal for them to get quite hot on the outside. The heating element actually wraps around the sides of the unit. This is why on both the outside of the unit and in the product's instruction manual we recommend using a hot pad if you need to touch the unit during cooking. If you have any more questions, please do not hesitate to reach out. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2025-01-16</div>
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<div class="bvseo-question-answer" data-questionid="4518872">
<h2 class="bvseo-question">
slow cooker model SCR200-R &lt;&gt; Very first time using, upon return from a family dinner, the bag it was in split and it fell out about 15 inches on its top. The ceramic liner split into two halves almost like being cut. Need to replace the ceramic liner
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<div class="bvseo-author">Asked by: Wmstrasburg</div>
<div class="bvseo-answer" data-answerid="3289871">
Hello! The stoneware for SCR200-R is not available for purchase separately at this time. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-07-31</div>
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<div class="bvseo-question-answer" data-questionid="4474722">
<h2 class="bvseo-question">
Can I get a replacement front dial? It does not work properly. Upon further inspection, it appears to have a broken plastic piece. 🥴
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<div class="bvseo-author">Asked by: Heidi Rahr</div>
<div class="bvseo-answer" data-answerid="3263409">
Hello. Thank you for reaching out to us. We apologize for any inconvenience this may have caused. We would like to assist you further with this matter. Please reach out to us via https://www.crockpot.com/support/contact-us or through LiveChat. We&rsquo;re available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time. Thank you! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-09-22</div>
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<div class="bvseo-question-answer" data-questionid="4404879">
<h2 class="bvseo-question">
Comment actually. I wish this would have come with a recipe book. Not only with ingredients, but timing and temp settings. I have no experience with crock potting.
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<div class="bvseo-author">Asked by: June48</div>
<div class="bvseo-answer" data-answerid="3221129">
Hello,&nbsp; Thanks for reaching out to us. We will be happy to help you.&nbsp; The requested recipe book can be found in the instruction manual for your CrockPot. Kindly click on the link below to find the pdf file with the instruction manual.&nbsp; https://s7d9.scene7.com/is/content/NewellRubbermaid/DASH/S7_int/Appliance_Cookware/2020/Classic%201.5-3.5%20Qt_PN202568_20EM1.pdf&nbsp; We hope this information proves helpful, and if you have any questions, please reach out to us via https://www.crockpot.com/support/contact-us or through LiveChat. We&rsquo;re available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time.&nbsp; Thank you!&nbsp; CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-03-28</div>
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<div class="bvseo-question-answer" data-questionid="4396419">
<h2 class="bvseo-question">
Is the lid all glass without a metal trimmed edge?
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<div class="bvseo-author">Asked by: Harlenee</div>
<div class="bvseo-answer" data-answerid="3214913">
Hello! The lid is glass, with the metal edges. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-12-20</div>
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<div class="bvseo-question-answer" data-questionid="4396111">
<h2 class="bvseo-question">
Hi! What temperature does the warm setting of the 2 qt hold at? I&rsquo;d like to be able to keep mulled wine warm without it boiling down (like on my stove)! Thanks
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<div class="bvseo-author">Asked by: KRKCKT</div>
<div class="bvseo-answer" data-answerid="3214727">
Thanks for reaching out to us. We will be more than happy to answer your questions! The warm setting on a slow cooker is around 165 degrees F. If you have any more questions or queries, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you!
<div class="bvseo-author">Answered by: CrockPot Brand Team</div>
<div class="bvseo-pubdate">Date published: 2023-12-20</div>
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<div class="bvseo-question-answer" data-questionid="4389575">
<h2 class="bvseo-question">
What are the approximate temperatures or temperature ranges for each setting? Thank you.
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<div class="bvseo-author">Asked by: Tracy D</div>
<div class="bvseo-answer" data-answerid="3212823">
Hello! Both low and high stabilizes at 209&deg;F. The difference is the time it takes to reach that temperature. Low: 7-8 hours to reach the simmer point. High: 3-4 hours to reach the simmer point. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-12-13</div>
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<div class="bvseo-question-answer" data-questionid="4340322">
<h2 class="bvseo-question">
How many amps per hour does this crockpot draw.
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<div class="bvseo-author">Asked by: Munchkin123</div>
<div class="bvseo-answer" data-answerid="3185251">
Hello! This unit draws circa 0.8 amps. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-09-26</div>
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