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<div class="bvseo-question-answer" data-questionid="4362408">
<h2 class="bvseo-question">
Is there a vent hole release in the lid?
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<div class="bvseo-author">Asked by: Sandy163</div>
<div class="bvseo-answer" data-answerid="3196548">
Hello! The lid does not have a hole - our units have, so called, lid gap, between the lid and a stoneware. Advanced design now allows for a more effective release of steam from the cooker, which prevents any buildup of pressure and/or damage to your lid. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-10-25</div>
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<div class="bvseo-question-answer" data-questionid="4356408">
<h2 class="bvseo-question">
Is there a divided/silicon type insert that fits this specific pot that you could recommend?
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<div class="bvseo-author">Asked by: Country Kitchen</div>
<div class="bvseo-answer" data-answerid="3194837">
Hello! We are very sorry, but there is no such stoneware available for this particular model. Please visit the following link: https://www.crock-pot.com/slow-cookers/6-quart/crock-pot-programmable-choose-a-crock-slow-cooker-stainless-steel/SAP_2125187.html, for a model with a divided stoneware. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-10-19</div>
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<div class="bvseo-question-answer" data-questionid="4355971">
<h2 class="bvseo-question">
I understand the glaze of the ceramic pot is a silicate made of quartz, feldspar and clay, but, my question was not answered fully. Please answer my question directly. Is there any form of LEAD in the ceramic glaze or clay pot?
</h2>
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<div class="bvseo-author">Asked by: CLEAN</div>
<div class="bvseo-answer" data-answerid="3192841">
Hello there CLEAN! Thanks for reaching out to us. We will be more than happy to answer your question! We regularly employ rigorous third-party testing to ensure that our slow cookers meet or exceed all applicable laws, regulations, and industry standards, including those related to lead content. Consumers should feel confident that our products are safe to use. For further assistance with this matter, we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, and please stay safe!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-10-19</div>
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<div class="bvseo-question-answer" data-questionid="4349010">
<h2 class="bvseo-question">
What is the LID made out of?
</h2>
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<div class="bvseo-author">Asked by: Sea salt</div>
<div class="bvseo-answer" data-answerid="3192687">
Hello there Sea salt! Thanks for reaching out to us. We will be more than happy to answer your question! The lid of the Crock-Pot is made of glass and hard food grade plastic. For further assistance, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, and please stay safe!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-10-18</div>
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<div class="bvseo-question-answer" data-questionid="4354677">
<h2 class="bvseo-question">
Does the insert contain lead in the glaze in this specific model?
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<div class="bvseo-author">Asked by: clean</div>
<div class="bvseo-answer" data-answerid="3192534">
Hello there clean! Thanks for reaching out to us. We will be more than happy to answer your question! The glaze of our ceramic pots is a silicate made of quartz, feldspar and clay. The glaze is covered over the pot, fired at high temperature to melt the glaze and then cooled down. The glaze liquid is then turned into coating the same as glass film on the surface of the pot. This does not contain PTFE &amp; PFOA. We hope this information helps. For further assistance, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, and please stay safe!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-10-18</div>
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<div class="bvseo-question-answer" data-questionid="4354840">
<h2 class="bvseo-question">
Where can I buy a replacement knob for this crock pot?
</h2>
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<div class="bvseo-author">Asked by: Tammie P</div>
<div class="bvseo-answer" data-answerid="3192517">
Hello there Tammie P! Thanks for reaching out to us. We will be more than happy to answer your question! For further assistance with checking the replacement knob availability, we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, and please stay safe!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-10-18</div>
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<div class="bvseo-question-answer" data-questionid="4351142">
<h2 class="bvseo-question">
Replacement rubber feet
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<div class="bvseo-author">Asked by: Billy T</div>
<div class="bvseo-answer" data-answerid="3189971">
Hello there Billy T! Thank you for reaching out to us, we will be happy to answer your question! In order to check the availability of replacement rubber feet for your unit, we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, and please stay safe!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-10-10</div>
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<div class="bvseo-question-answer" data-questionid="4348055">
<h2 class="bvseo-question">
What are the temperatures that the warm low and high cook at?
</h2>
<div class="bvseo-question-detail">
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<div class="bvseo-author">Asked by: Concernmom</div>
<div class="bvseo-answer" data-answerid="3188072">
Hello! Thanks for reaching out to us! We will be more than happy to answer your question! On your slow cooker, both High and Low stabilize at the same temperature 209&deg;F; it is just a matter of how long it takes to reach the simmer point. On High, it takes approximately 3-4 hours, whereas, on Low, it takes approximately 7-8 hours to reach the simmer point.&nbsp; On the Warm setting, your slow cooker will achieve 165-175&deg;F. Please remember that these are all approximate temperatures and they can vary depending on what you are cooking.&nbsp; The unit can also boil on High and Low. We do recommend that you always fill your slow cooker 1/2 - 3/4 of the way full, including at least one cup of liquid or sauce. You may have to adjust your cook times accordingly, especially if you are using older slow cooker recipes, or adapting regular recipes for slow cooker use. This will prevent the food from drying out and burning. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you and please stay safe! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-10-04</div>
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