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<div class="bvseo-question-answer" data-questionid="4890791">
<h2 class="bvseo-question">
Is this an official Crock-pot website? https://crockpotgo.shop Are these products refurbished or discontinued and being sold by Crock-Pot?
</h2>
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<div class="bvseo-author">Asked by: jlihu</div>
<div class="bvseo-answer" data-answerid="3726164">
Hello! Thank you for your question. In response to your inquiry, the website mentioned is not our official website. For further questions or inquiries, you may also visit our Contact Us form on our website. Thank you!
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2026-06-17</div>
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<div class="bvseo-question-answer" data-questionid="4892059">
<h2 class="bvseo-question">
Can I purchase additional food containers?
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<div class="bvseo-author">Asked by: Stevooooo</div>
<div class="bvseo-answer" data-answerid="3725959">
Hello Steve, Thank you for your inquiry regarding our GO Portable Food Warmer. At this time, the food container is not sold separately. If you have more questions, please reach out to us via the &quot;Contact Us&quot; form on our official website. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Crockpot Consumer Care.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2026-06-17</div>
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<div class="bvseo-question-answer" data-questionid="4812612">
<h2 class="bvseo-question">
Can you purchase the inside container individually? I have one and would like to buy two more for meal prep.
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<div class="bvseo-author">Asked by: GAPS</div>
<div class="bvseo-answer" data-answerid="3629829">
Hello, Thank you for your inquiry about our GO Portable Food Warmer. At this time, the insert is not available for individual purchase. If you have more questions, please reach out to us via the &quot;Contact Us&quot; form on our official website. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Crockpot Consumer Care.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2026-01-30</div>
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<div class="bvseo-question-answer" data-questionid="4808063">
<h2 class="bvseo-question">
How do I register for warranty?
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<div class="bvseo-author">Asked by: Chriscara</div>
<div class="bvseo-answer" data-answerid="3624279">
Hello. Thank you for reaching out to us. To register your product, you can this form here: https://www.crock-pot.com/support/product-registration. Please note that failure to complete the form does not diminish your warranty rights. Warranty claims can be initiated here: https://help.crock-pot.com/s/warranty. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2026-01-21</div>
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<div class="bvseo-question-answer" data-questionid="4711406">
<h2 class="bvseo-question">
Can I get a replacement inner food container?
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<div class="bvseo-author">Asked by: Teacher324</div>
<div class="bvseo-answer" data-answerid="3519436">
Hello Teacher! Thank you for reaching out to us. The inner food container you are inquiring about is no longer in production, and as such, we do not have its replacement parts available. We apologize for the inconvenience this may cause. If you have more questions or require assistance, please feel free to reach out to us directly via the 'Contact Us' form on our official website. We&rsquo;re available Monday to Friday, 9 AM &ndash; 5 PM Eastern Time. https://www.crock-pot.com/support/contact-us Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2025-08-05</div>
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<div class="bvseo-question-answer" data-questionid="4663766">
<h2 class="bvseo-question">
Do you sell a car cable that is compatible with this lunch warmer?
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<div class="bvseo-author">Asked by: NBaker</div>
<div class="bvseo-answer" data-answerid="3459319">
Hello NBaker, Thank you for contacting CrockPot. Please, explore our replacement products at various retailers listed here: https://www.crock-pot.com/e-replacement-parts.html . To check availability, kindly inquire with the respective retailers, as this information is not within our database. You will just need to mention the model of your product. For further inquiries or assistance, please feel free to connect with us through our contact form: https://bit.ly/CP-cu , give us a call at 1-800-323-9519, or engage with us via LiveChat. Our support team is available Monday through Friday from 9 am to 5 pm Eastern Time. We're here to help! &mdash;Crock-Pot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2025-12-01</div>
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<div class="bvseo-question-answer" data-questionid="4635777">
<h2 class="bvseo-question">
Husband is so happy with this and been using dor almost a year daily to work but unfortunately one day i dropped the lid and the tiny plastic lock mechanism snapped! Where can i buy a replacement lid??
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<div class="bvseo-author">Asked by: CristyP</div>
<div class="bvseo-answer" data-answerid="3407589">
Hello, Thank you for reaching out to us. The product you are inquiring about is no longer in production, as such we do not have its replacement parts available. We apologize for the inconvenience caused. If you have more questions or require assistance, please feel free to reach out to us directly via the 'Contact Us' form on our official website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2025-03-18</div>
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<div class="bvseo-question-answer" data-questionid="4609771">
<h2 class="bvseo-question">
How long is the cord?
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<div class="bvseo-author">Asked by: CMCary1986</div>
<div class="bvseo-answer" data-answerid="3367553">
Hello. Thank you for reaching out to us. Please be informed that this is an obsolete product, therefore this information is not readily available. We kindly ask that you reach to us directly for this information as we would need to consult our resources. Please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2025-01-29</div>
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