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<div class="bvseo-question-answer" data-questionid="4180616">
<h2 class="bvseo-question">
I need to replace the lid for this item. The rivet on the clamp has broken. Where can I find just the lid?
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<div class="bvseo-author">Asked by: Jon Amidei</div>
<div class="bvseo-answer" data-answerid="3088546">
Hi! Thank you for asking this question - we will be happy to answer it! The correct reference part number for the lid is 191768000000. It may be found here: https://www.ereplacementparts.com/. Should you have any more questions or queries, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="4070210">
<h2 class="bvseo-question">
Where can I find videos for recipes?&nbsp;
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<div class="bvseo-author">Asked by: ToniM</div>
<div class="bvseo-answer" data-answerid="3012276">
Hi there ToniM! Thankyou for reaching out to us. In regards to your inquiry, you can check out more recipes on our website linked here: https://www.crock-pot.com/on/demandware.store/Sites-crockpot-Site/default/Content-BlogLanding?fdid=recipes. For further assistance, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thankyou and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="3965258">
<h2 class="bvseo-question">
How do you wrap the cord?
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<div class="bvseo-author">Asked by: Mooka</div>
<div class="bvseo-answer" data-answerid="2947158">
Hey there, Mooka! Thanks for reaching out to us. Cord wraps around the heating base for neat and easy transport. Thank you for your question and please stay safe!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2339851">
<h2 class="bvseo-question">
Stoneware dish has a hairline crack in it. How can I order a replacement? Has not been dropped or banged heavily
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<div class="bvseo-author">Asked by: MGurnell</div>
<div class="bvseo-answer" data-answerid="2030461">
Hi there! Thanks for reaching out to us. We will be more than happy to help you find a replacement stoneware for your slow cooker. For further assistance, please reach out to us at 1-800-323-9519 or email us at
[email protected]. We are open from Monday to Friday 9 am to 5 pm EST. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2303885">
<h2 class="bvseo-question">
Is it possible to buy a stone wear oval insert for a 2.5 qt slow cooker??
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="1998148">
Hey there. Thanks for reaching out to us. We will be more than happy to locate a replacement stoneware for you. For further assistance, please reach out to us at 1-800-323-9519 or email us at
[email protected]. We are open from Monday to Friday 9 am to 5 pm EST. thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2279127">
<h2 class="bvseo-question">
Where can I purchase this crockpot
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<div class="bvseo-author">Asked by: Estelle14</div>
<div class="bvseo-answer" data-answerid="1989156">
Thank you for your question. For help in locating this unit, please send us a message by visiting our Contact Us Page. Thank you very much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2239016">
<h2 class="bvseo-question">
Can I order a replacement stoneware inside? Mine broke and I love this crockpot.
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<div class="bvseo-author">Asked by: Reamsba</div>
<div class="bvseo-answer" data-answerid="1957519">
We&rsquo;re so sorry to hear about what happened to the stoneware of your Crock-Pot Slow Cooker. For help in obtaining replacement parts, please contact us at 1-800-323-9519. Our Consumer Care Team is open from 9 am to 5 pm EST Monday to Friday. You can also shoot us an email or contact us through chat by visiting our website. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2124268">
<h2 class="bvseo-question">
How do I get a replacement lid. Opened the box and it was shattered in the bag. :(
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<div class="bvseo-author">Asked by: WendyB</div>
<div class="bvseo-answer" data-answerid="1886431">
Hello, WendyB! Thanks for reaching out. As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Crock-Pot products. You can purchase Crock-Pot products and replacement parts at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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