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<div class="bvseo-question-answer" data-questionid="4600147">
<h2 class="bvseo-question">
Can you use metal utensils?
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<div class="bvseo-author">Asked by: Nana1822</div>
<div class="bvseo-answer" data-answerid="3359204">
Hello. Thank you for reaching out to us. We do not recommend using metal utensils or utensils that have sharp edges or tips, as they can tear or damage the surface. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2025-01-16</div>
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<div class="bvseo-question-answer" data-questionid="4597198">
<h2 class="bvseo-question">
instructions for operating crock-pot
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<div class="bvseo-author">Asked by: nargie</div>
<div class="bvseo-answer" data-answerid="3356738">
Hello Nargie! Thank you for reaching out to us regarding your Crock-Pot&reg; Programmable 7-Quart Cook and Carry Slow Cooker! To help you get started, here are some basic operating instructions: 1. Preparation: Place your ingredients into the removable stoneware insert and secure the lid. 2. Plugging In: Connect the slow cooker to a power outlet. 3. Setting the Timer: Use the control panel to select the cooking time and heat setting (High, Low, or Warm). 4. Start Cooking: Press the start button to begin. The digital display will indicate the time remaining. 5. Finishing Up: Once the timer ends, the cooker will automatically switch to the Warm setting to keep your food at a safe serving temperature. If you have additional questions or need further assistance, feel free to contact us. Happy cooking! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2025-01-13</div>
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<div class="bvseo-question-answer" data-questionid="4579674">
<h2 class="bvseo-question">
Where can I buy a replacement bowl/liner for this crockpot?
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<div class="bvseo-author">Asked by: Valee</div>
<div class="bvseo-answer" data-answerid="3326298">
Hello Thank you for reaching out to us. Unfortunately the insert for Crock-Pot&reg; Programmable 7-Quart Cook and Carry Slow Cooker is not replaceable. If you have any more questions or concerns, please reach out to us directly. You can contact us via our official CrockPot &quot;Contact Us&quot; website or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you and please stay safe! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-12-05</div>
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<div class="bvseo-question-answer" data-questionid="4573652">
<h2 class="bvseo-question">
One of the pins came out of the latches on the lid- where do I get a replacement pin or a lid for the sage green cook and carry
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<div class="bvseo-author">Asked by: Morgan Lilly</div>
<div class="bvseo-answer" data-answerid="3323497">
Hello Thank you for reaching out to us. Unfortunately the latches on the lid from Crock-Pot&reg; Programmable 7-Quart Cook and Carry Slow Cooker are not replaceable. We would like to encourage you to contact us directly so we can assist you further. You can reach us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-11-27</div>
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<div class="bvseo-question-answer" data-questionid="4542430">
<h2 class="bvseo-question">
Lid shattered after first wash. 7 quart locking lid. Can I buy a replacement?
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<div class="bvseo-author">Asked by: Mommo</div>
<div class="bvseo-answer" data-answerid="3304554">
Hello! Thank you very much for your feedback! We are very sorry to hear about this situation - here at CrockPot, we make our products with the highest quality materials and we expect them to last! We would like to have a chance to assist you, that is why we strongly encourage you to reach out to us directly via our official CrockPot &quot;Contact Us&quot; website or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-09-19</div>
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<div class="bvseo-question-answer" data-questionid="4484382">
<h2 class="bvseo-question">
How can I get a replacement ceramic pot for Model: CPSCVC7OLL-G?
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<div class="bvseo-author">Asked by: Dedra</div>
<div class="bvseo-answer" data-answerid="3269733">
Hello! Thanks for reaching out to us. For information about the compatible replacement stoneware for your model, kindly contact us directly via https://www.crockpot.com/support/contact-us or through LiveChat. We&rsquo;re available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time. We will be happy to assist you. Thank you! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-08-17</div>
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<div class="bvseo-question-answer" data-questionid="4420673">
<h2 class="bvseo-question">
Each time I use this crockpot (cpscvc70llg), water gathers under the handle to the lid. I have to manually remove the handle and dry the parts. This is very frustrating.
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<div class="bvseo-author">Asked by: froggyhoward</div>
<div class="bvseo-answer" data-answerid="3260162">
Hey Froggyhoward, this is from CrockPot Thanks for reaching out to us. I apologize for the inconvenience caused. This may be caused by the lid not clipped through to the handle. Thank you and please stay safe! CrockPot Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-25</div>
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<div class="bvseo-question-answer" data-questionid="4451892">
<h2 class="bvseo-question">
Replacement white dish
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<div class="bvseo-author">Asked by: Deisi</div>
<div class="bvseo-answer" data-answerid="3250883">
Hello! Thanks for reaching out to us. To address your need for a replacement part, please reach out to us via https://www.crock-pot.ca/en_CA/customerservicecontact?cid=contactus or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-03-27</div>
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