<!--begin-bvseo-questions-->
<!--begin-questions-->
<div id="bvseo-questionsSection">
<div class="bvseo-question-answer" data-questionid="4837043">
<h2 class="bvseo-question">
How do I get a replacement ceramic pot for my crock pot type Sc53 slow cooker model SCCPVL610-S-A. We found a crack in the middle of the ceramic poy
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Shirley K</div>
<div class="bvseo-answer" data-answerid="3659361">
Hello. Thank you for reaching out to us. The replacement stoneware for your Crock-Pot SCCPVL610-S-A is part number 158479-001-090 or 179448000000. You can purchase replacement parts from our retailers listed here: https://www.crock-pot.com/e-replacement-parts.html. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2026-03-13</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4758495">
<h2 class="bvseo-question">
There is a discrepancy on this website. What is the capacity of this cooker? In the upper-right it says 7 quart but under the &quot;Description&quot; section it says 8 quart. I'm no math mathematician but I don't think it can be both.
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: MarkD</div>
<div class="bvseo-answer" data-answerid="3571352">
Hello Mark, Thank you for sharing your observation with us. The correct size for this product is 7 quarts, and we truly appreciate you bringing this to our attention. I will make sure to pass your comment along to our website team so they can update the information. Wishing you a wonderful day! &mdash;Crock-Pot Consumer Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2025-10-30</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4744407">
<h2 class="bvseo-question">
Lid shattered after less than a year, is there another lid I can buy that fits this crockpot?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Lsanta</div>
<div class="bvseo-answer" data-answerid="3556344">
Hello, We&rsquo;re very sorry to hear that the lid of your Crock-Pot&reg; Programmable 7-Quart Cook and Carry Slow Cooker shattered after less than a year. Safety is always our top priority, and we recommend not using the unit until it has been properly addressed. To obtain a replacement lid, please fill out a warranty claim on our website. This ensures you receive a compatible part safely and quickly: https://www.crock-pot.com/support/warranty We appreciate your understanding and are here to assist with any questions during the warranty process. Warm regards, Crock-Pot&reg; Consumer Care Team
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2025-10-06</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4735100">
<h2 class="bvseo-question">
Can I buy a replacement bowl or crock for this model?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Jbcjd71</div>
<div class="bvseo-answer" data-answerid="3544910">
Hello, thank you for your inquiry. Unfortunately, the replacement stoneware for the Crock-Pot&reg; Programmable 7-Quart Cook &amp; Carry Slow Cooker is currently unavailable. We encourage you to reach out to us directly through the Contact Us form on our website so we can initiate a warranty claim and assist you in resolving the issue. Alternatively, you may also complete the warranty form, and one of our specialists will be happy to assist you. If you have any more questions, please contact us using our Contact Us form on the website https://www.crock-pot.com/support/contact-us or through LiveChat so we can help you further. We&rsquo;re available Mon.-Fri. 9 am &ndash; 8 pm Eastern Time. Thank you! CrockPot Consumer Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2025-09-17</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4702226">
<h2 class="bvseo-question">
will my slow cooker cook faster on a 2 hour time or is it better to do the 4 hour
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Tina 7777777</div>
<div class="bvseo-answer" data-answerid="3507502">
Hello Tina, Thank you for your inquiry regarding our Programmable 7-Quart Cook and Carry Slow Cooker. Cooking times in a slow cooker can vary depending on the recipe and the type of food being prepared. Generally, a 2-hour setting will use a higher temperature than a 4-hour setting, which cooks more gently over a longer period. For best results, we recommend following the specific timing and temperature guidelines provided in your recipe. If you need assistance or have any further questions, please don't hesitate to reach out to our customer support team via the 'Contact Us' form on our official website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you, Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2025-07-17</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4673032">
<h2 class="bvseo-question">
Our Crock Pot did not come with any instructions, I don't see a .PDF that I can print out. Can you send them to me? Thank you very much.
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Elena G</div>
<div class="bvseo-answer" data-answerid="3475334">
Hello Elena, Thank you for reaching out to us regarding your Programmable 7-Quart Cook and Carry Slow Cooker. We are sorry that the product came without the user manual. To access the manual, please visit our website and click on Support &gt; Instruction manuals. Please select the following specifications: 7 Quart &amp; UP &gt; Cook &amp; Carry &gt; CPSCVC70LL-G to download the .PDF file. If you have any more questions, please reach out to us directly via the 'Contact Us' form on our website. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Crockpot&reg; Consumer Care.
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2025-12-31</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4656855">
<h2 class="bvseo-question">
Where is the start button?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: marty 0</div>
<div class="bvseo-answer" data-answerid="3447070">
Hello. Thank you for reaching out to us. The Crock-Pot&reg; Programmable 7-Quart Cook &amp; Carry Slow Cooker does not have a dedicated &quot;Start&quot; button. Here's how it works instead: - Plug in the unit. - Select the cooking temperature. - Once you've set the time and temperature, the slow cooker automatically starts cooking after a few seconds. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2025-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4624159">
<h2 class="bvseo-question">
If I cook at home and unplug to transport, can I set to warm when plugging back in or is warm auto only at the end of the cook timer?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Jen5309</div>
<div class="bvseo-answer" data-answerid="3384811">
Hello. Thank you for reaching out to us. Once the timer ends, the Crock-Pot&reg; Programmable 7-Quart Cook and Carry Slow Cooker will automatically switch to the Warm setting to keep your food at a safe serving temperature. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2025-02-24</div>
</div>
</div>
</div>
<script type="text/javascript">
if (document.getElementById('bvseo-questionsSection')) {
document.getElementById('bvseo-questionsSection').style.display = 'none';
}
</script>
<!--end-questions-->
<!--begin-pagination-->
<ul id="bvseo-paginationSection">
<li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.crock-pot.com/slow-cookers/7-quart-up/crock-pot-programmable-crockpot-7-quart-cook-and-carry-slow-cooker/SP_2982650.html?bvrrp=Main_Site-en_US/questions/product/2/SP_2982650.htm">Crock-Pot® Programmable Crockpot 7-Quart Cook and Carry Slow Cooker Questions - page 2</a></li>
</ul>
<!--end-pagination-->
<ul id="BVSEO_meta" style="display:none!important">
<li data-bvseo="bvDateModified">y_2026, m_6, d_24, h_5CST</li>
<li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.46</li>
<li data-bvseo="cp">cp_1, bvpage1</li>
<li data-bvseo="co">co_hasquestionsanswers, tq_33</li>
<li data-bvseo="cf">loc_en_US, sid_SP_2982650, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li>
<li data-bvseo="diagnostics">clientName_crockpot</li>
</ul>
<!--end-bvseo-questions-->
<ul id="BVSEOSDK_meta" style="display: none !important;">
<li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li>
<li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li>
<li data-bvseo="ct_st">questions, product</li>
</ul>