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<div class="bvseo-question-answer" data-questionid="4535452">
<h2 class="bvseo-question">
My crockpot feels warm to the touch but does not cook any more.Left a roast on low for 8 hours per the instructions came home to raw meat.Turned the temperature up to high and left in for 4 hours, still raw. Only used about 5 times. Very disappointed.
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<div class="bvseo-author">Asked by: NannieJ</div>
<div class="bvseo-answer" data-answerid="3300049">
Hello. Thank you for reaching out to us. We are truly sorry to hear about the temperature issues you have encountered with your Crock-Pot. This is certainly not the experience we want you to have. We want to learn more about your situation and assist you further. Please reach out to us directly via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. We are happy to help. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-09-04</div>
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<div class="bvseo-question-answer" data-questionid="4480396">
<h2 class="bvseo-question">
Good morning, I have the model SCV700-S-BR, the question is what power does your product work with? Is it 220v or 110v? And if it is 110v, what is the power of the transformer 220 to 110, it must be 100w,200w,300w, etc. which you recommend.
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<div class="bvseo-author">Asked by: Reivax</div>
<div class="bvseo-answer" data-answerid="3267144">
Hello! Thank you for reaching out to us. All CrockPot units operates on a standard 120V AC. In terms of power consumption, our slow cookers are energy efficient, using approximately 45 to 150 watts of electricity on LOW and between 150 and 210 watts on HIGH (which is equivalent to the energy consumption of 2 standard light bulbs). We hope this information proves helpful. If you have any further questions you can reach out to us via https://www.crockpot.com/support/contact-us or through LiveChat. We are available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time. Thank you. CrockPot&reg; Consumer Care.
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-05-15</div>
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<div class="bvseo-question-answer" data-questionid="4411228">
<h2 class="bvseo-question">
I have the Disney Pixar DPX 7 crockpot, and the stoneware insert has cracked. What is the part number to search for to get a replacement? Thank you
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<div class="bvseo-author">Asked by: EvaHippie</div>
<div class="bvseo-answer" data-answerid="3259757">
Hello there EvaHippie! Thanks for reaching out to us. We will be more than happy to answer your question! We're sorry to hear about the cracked stoneware insert. To assist you further, please reach out to us directly with the model number in order to identify it so as to check the correct part compatible to your unit. For further assistance, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, and please stay safe! Crock-Pot&reg; Consumer Care.
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-24</div>
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<div class="bvseo-question-answer" data-questionid="4407132">
<h2 class="bvseo-question">
Does my new crockpot automatically turn to warm or off after 8 hours? It&rsquo;s 7 quart classic
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<div class="bvseo-author">Asked by: Leslie89</div>
<div class="bvseo-answer" data-answerid="3259681">
Hello Leslie89 , this is from CrockPot Thanks for reaching out to us. We will be more than happy to answer your question! The Crock-Pot&reg; Manual 7-Quart Slow Cooker, Stainless Steel turns to warm after 8 hours. Thank you and please stay safe! CrockPot Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-23</div>
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<div class="bvseo-question-answer" data-questionid="4458188">
<h2 class="bvseo-question">
can I purchase a replacement lid for my crockpot, 7 quart stainless stell?
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<div class="bvseo-author">Asked by: Kevin Art</div>
<div class="bvseo-answer" data-answerid="3259523">
Hello! Thanks for reaching out to us. We will be more than happy to answer your question! In order to check the availability of the requested replacement part, we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time. Thank you, and take care! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-24</div>
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<div class="bvseo-question-answer" data-questionid="4457707">
<h2 class="bvseo-question">
Can I put this in the oven
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<div class="bvseo-author">Asked by: Ann Marie</div>
<div class="bvseo-answer" data-answerid="3259486">
Hello! Thank you for reaching out to us. You can definitely use the Crock-Pot&reg; slow cooker's removable stoneware in the oven set up to 400&deg;F. Please remember not to use the lid in the oven as it is not oven-safe. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you and take care! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-23</div>
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<div class="bvseo-question-answer" data-questionid="4453005">
<h2 class="bvseo-question">
one of the three rubber bottom mounts got knocked off --i need a new one how do i get one
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="3250884">
Hello, this is from CrockPot Thanks for reaching out to us. We will be more than happy to answer your question! We have the replacement rubber feet in stock. Kindly reach out to us through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! CrockPot Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-03-27</div>
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<div class="bvseo-question-answer" data-questionid="4450311">
<h2 class="bvseo-question">
Does a red light come on the front when you turn it on?
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<div class="bvseo-author">Asked by: Graciella</div>
<div class="bvseo-answer" data-answerid="3250494">
Hello! Thank you for reaching out! When you plug in your Crockpot SCV700-S-BR slow cooker, in select models, the POWER light will flash, indicating that the unit is plugged in but not turned on. If you need further assistance please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, and please stay safe! CrockPot Team
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-03-26</div>
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