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<div class="bvseo-question-answer" data-questionid="4064856">
<h2 class="bvseo-question">
Just got a new crockpot but stoneware seems to fit more loosely in heating base than my previous one. There's some wiggle room. Is this normal? And will it still cook evenly or should I send back for a replacement? Crockpot classic 7qt oval.
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<div class="bvseo-author">Asked by: Brookm</div>
<div class="bvseo-answer" data-answerid="3010030">
Hello Brookm! The stoneware gaps are designed that way to prevent the stoneware from breaking when it expands as a result of the heat. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="3953003">
<h2 class="bvseo-question">
scv603-r I need a replacement lid. I love mine I can't think of buying a new one! Please help!
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<div class="bvseo-author">Asked by: Jobee34</div>
<div class="bvseo-answer" data-answerid="2938948">
Hey there, Jobee34! We hope you are healthy and staying safe. We understand that you are looking for a replacement lid for your slow cooker. For your convenience, the requested part number is 184518000000. For the availability of it, please give us a call at 1-800-323-9519 for immediate assistance. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you. Thank you and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="3487592">
<h2 class="bvseo-question">
Why only 3 legs on the 5 quart cooker it rocks around not happy with that ,what's the deal?
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<div class="bvseo-author">Asked by: BG13</div>
<div class="bvseo-answer" data-answerid="2731720">
Hi there! Thank you for your inquiry. Please accept our sincerest apology for the inconvenience this has caused you. We have high expectations for our products here at Crock-Pot. For further assistance, please reach out to us at 1-800-323-9519. We are open from Monday to Friday 9 am to 5 pm EST. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2681389">
<h2 class="bvseo-question">
How to reset flashing electronic display
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<div class="bvseo-author">Asked by: Jrcjrc</div>
<div class="bvseo-answer" data-answerid="2281539">
Hi there! Thank you for reaching out. To reset your Slow Cooker simply hold down the select and power buttons for 30 seconds while it is plugged in. You will then want to unplug the unit and plug it back in. This should resolve the issue you described. Here at Crock-Pot, we make our products with the highest quality materials and we expect them to last and work properly. In case this still won't work, please allow us to turn this experience around and give us a call at our toll-free number 1-800-323-9519. For your convenience, our Consumer Care Team is available Mon-Fri 9am-6pm, EST. You can also contact us through chat and email by visiting our website. Thank you very much and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2362453">
<h2 class="bvseo-question">
Is this 110 or 220v?
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="2066346">
Hey there! Thank you for reaching out to us. We will be more than happy to answer your question. This runs on 110v. Thank you so much for asking and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2356617">
<h2 class="bvseo-question">
Do you have replacement rubber feet for the scv700b?
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="2064914">
Hi there! Thanks for reaching out to us. We will be more than happy to help you find a replacement set of feet for your slow cooker. For further assistance, please reach out to us at 1-800-323-9519 or email us at
[email protected]. We are open from Monday to Friday 9 am to 5 pm EST. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2356022">
<h2 class="bvseo-question">
Is the ceramic insert lead free or is there a ppm rating on this model?
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="2064779">
Hey there! Thank you for reaching out to us. We will be more than happy to answer your question. The stoneware is lead safe and is suitable for use in handling food. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2354287">
<h2 class="bvseo-question">
How to order replacement pot for scv700-b2-wm1
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="2044443">
Hi there! Thanks for reaching out to us. We will be more than happy to help you find a replacement stoneware for your slow cooker. For further assistance, please reach out to us at 1-800-323-9519 or email us at
[email protected]. We are open from Monday to Friday 9 am to 5 pm EST. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2347066">
<h2 class="bvseo-question">
I need a knob to turn it on. Where can I find one?
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<div class="bvseo-author">Asked by: barley08</div>
<div class="bvseo-answer" data-answerid="2041642">
Hi there! Thanks for reaching out to us. We&rsquo;re sorry to hear about this. We would love to fix this for you. For further assistance, please reach out to us at 1-800-323-9519 or email us at
[email protected]. We are open from Monday to Friday 9 am to 5 pm EST. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2342361">
<h2 class="bvseo-question">
I need a new dial for this crockpot and do not see it in the parts and accessories. Is there a replacement that I can get a new one?
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="2030928">
Hi there! Thanks for reaching out to us. We will be more than happy to help you find a replacement knob for your slow cooker. For further assistance, please reach out to us at 1-800-323-9519 or email us at
[email protected]. We are open from Monday to Friday 9 am to 5 pm EST. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2340982">
<h2 class="bvseo-question">
How can I order the SCV700-B
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="2030548">
Hi there! Thanks for reaching out to us. We will be more than happy to help you find a slow cooker. For further assistance, please reach out to us at 1-800-323-9519 or email us at
[email protected]. We are open from Monday to Friday 9 am to 5 pm EST. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2326939">
<h2 class="bvseo-question">
This slow cooker purchased at costco by crockpot states it is a nonstick ceramic stoneware. Does that mean there is a coating on ceramic or it is inherently nonstick?
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<div class="bvseo-author">Asked by: Chris14</div>
<div class="bvseo-answer" data-answerid="2021358">
Hi Chris14. Thanks for reaching out to us. The stoneware is made of ceramic and is inherently non-stick.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2261804">
<h2 class="bvseo-question">
Where do I get parts? I broke the inside.
</h2>
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<div class="bvseo-author">Asked by: DavidO</div>
<div class="bvseo-answer" data-answerid="1969116">
Thank you for your question. For help in obtaining replacement parts, please contact us at 1-800-323-9519. Our Consumer Care Team is open from 9 am to 5 pm EST Monday to Friday. You can also shoot us an email or contact us through chat by visiting our website. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2244063">
<h2 class="bvseo-question">
What is the temperature on low setting and is it safe for slow cooking for hours?
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<div class="bvseo-author">Asked by: Scott Scott Scott</div>
<div class="bvseo-answer" data-answerid="1959883">
Thank you for your question. Both low and high stabilizes at 209&deg;F. The difference is the time it takes to reach that temperature. Low: 7-8 hours to reach the simmer point. High: 3-4 hours to reach the simmer point. Warm is 160 - 170&deg;F. Thank you very much.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2202130">
<h2 class="bvseo-question">
Do you sell replacements lid this 7Q Oval Crock Pot Slow Cooker? My lid broke and I need to order a new lid.
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<div class="bvseo-author">Asked by: CynB</div>
<div class="bvseo-answer" data-answerid="1941373">
For help in obtaining replacement parts, please contact us at 1-800-323-9519. Our Consumer Care Team is open from 9 am to 5 pm EST Monday to Friday. You can also shoot us an email or contract us through chat by visiting our website. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
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<div class="bvseo-question-answer" data-questionid="2180969">
<h2 class="bvseo-question">
Great value appliance. I need to replace entire stainless container with the functional parts included because I lost it while we moved house. I have the stoneware pot and the lid. Can you help me? The model is the SCV700-MASTER or 7 Quart oval.
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<div class="bvseo-author">Asked by: Bea61</div>
<div class="bvseo-answer" data-answerid="1922808">
Hello, Bea61! Thank you for reaching out. For further assistance regarding the availability of the replacement part for your slow cooker, please give us a call at our toll-free number 1-800-323-9519. For your convenience, our Consumer Care Team is available Monday through Friday, 9:00 am till 5:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to assist you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2121301">
<h2 class="bvseo-question">
I need new feet for my SCV700B Crock Pot where can I find these?
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<div class="bvseo-author">Asked by: BonJW</div>
<div class="bvseo-answer" data-answerid="1884368">
Hello, BonJW! Thanks for reaching out! As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Crock-Pot products. You can purchase Crock-Pot products and replacement parts at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2102891">
<h2 class="bvseo-question">
Can you cook in the sliver part of the Crock-Pot
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<div class="bvseo-author">Asked by: Roro26</div>
<div class="bvseo-answer" data-answerid="1884246">
Hello, Roro26! Thank you for your inquiry. We do not recommend cooking on any other parts of the slow-cooker aside from inside the inner pot or stoneware. If you need further assistance, kindly give us a call at 1-800-323-9519. We will be more than happy to assist you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="2055454">
<h2 class="bvseo-question">
I broke the crock on my SCV700-B. Where can I purchase a new one?
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<div class="bvseo-author">Asked by: Bella Jean</div>
<div class="bvseo-answer" data-answerid="1843042">
Hello, Bella! Thank you for your inquiry. 158505-001-090 replacement insert is compatible with your SCV700-B. For assistance regarding the replacement part that you need, please call us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2039194">
<h2 class="bvseo-question">
I'm looking for replacement stoneware for crock-pot model SCV700-SS. I just cracked the stoneware as it slipped out of my hands while washing it. I cannot seem to find my model# for the stoneware replacement. Please assist.
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<div class="bvseo-author">Asked by: MAq18</div>
<div class="bvseo-answer" data-answerid="1836545">
Thanks for reaching out! For your reference, the part number of the compatible stoneware for SCV700-SS is 158505-001-090. You can purchase this stoneware and other Crock-Pot products at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link: https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1986774">
<h2 class="bvseo-question">
How many feet are on the bottom of this unit? I've seen reviews where people have complained that there are only three, making it a bit unsteady. I cannot find any pictures or owner's manuals depicting the bottom of the unit.
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<div class="bvseo-author">Asked by: Knimmer</div>
<div class="bvseo-answer" data-answerid="1825973">
Hello Knimmer! Thank you for your inquiry. This crock-pot has three rubber feet at the bottom. If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2026649">
<h2 class="bvseo-question">
I have an old 6.5 Quart (model SCVC651). Will though stoneware from that old model fit and work in this new model?
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<div class="bvseo-author">Asked by: fmwinn</div>
<div class="bvseo-answer" data-answerid="1824038">
Hello, Fmwinn! Thank you for reaching out. For further assistance regarding the compatible stoneware for your crock-pot, please give us a call at our toll-free number 1-800-323-9519. For your convenience, our Consumer Care Team is available Monday through Friday, 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to assist you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2012388">
<h2 class="bvseo-question">
Where are they manufactured?
</h2>
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<div class="bvseo-author">Asked by: Lisa12345</div>
<div class="bvseo-answer" data-answerid="1821607">
Hello, Lisa12345! Thank you for your question. Our Crock-Pot Slow-cookers are conceptualized and designed in the USA and assembled in China. If you have other concern, please call us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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</div>
<div class="bvseo-question-answer" data-questionid="2014588">
<h2 class="bvseo-question">
how do I place a order for this item??????
</h2>
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<div class="bvseo-author">Asked by: Melinda Brott</div>
<div class="bvseo-answer" data-answerid="1821566">
Hello, Melinda Brott! Thank you for reaching out. We understand that you want to purchase a slow cooker. For assistance regarding placing the order, please call us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1987938">
<h2 class="bvseo-question">
What is the temp on the high setting vs. the low setting?
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<div class="bvseo-author">Asked by: Cooker88</div>
<div class="bvseo-answer" data-answerid="1802848">
Hello, Cooker88! Thank you for your inquiry. On your slow cooker, both high and low stabilize at the same temperature (209&deg;F); it is just a matter of how long it takes to reach the simmer point. On high, it takes approximately 3-4 hours, whereas on low, it takes approximately 7-8 hours to reach the simmer point. Once food reaches the simmer point, total cook time is dependent on cut and weight of meat to reach the point of maximum flavor and texture potential. Most dishes can be prepared on either high or low. This is uniform across all of our current models. On the warm setting, your slow cooker will be between 165-175&deg;F. Please remember that these are all approximate temperatures and they can vary depending on what you are cooking. The unit can also boil on high and low. If you need more assistance, please call us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1964366">
<h2 class="bvseo-question">
Can the ceramic insert AND the glass lid be used in the oven?
</h2>
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<div class="bvseo-author">Asked by: TBell</div>
<div class="bvseo-answer" data-answerid="1794179">
Hello, TBell! Thank you for your question. The lid is not oven safe. The stoneware is oven safe but not in the broiler. If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1965593">
<h2 class="bvseo-question">
Do you sell the stoneware insert? I have two heating elements and just need to insert. Your retail partners do not have them listed on their websites. Amazon had one available for $75. Too much for a replacement part.
</h2>
<div class="bvseo-question-detail">
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<div class="bvseo-author">Asked by: LauraC</div>
<div class="bvseo-answer" data-answerid="1794157">
Thanks for reaching out! For further assistance regarding this product, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1809487">
<h2 class="bvseo-question">
Knob on lid of SCV-700 is broken. Can I get the replacement?
</h2>
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<div class="bvseo-author">Asked by: Yaya Pam</div>
<div class="bvseo-answer" data-answerid="1793478">
Hello! Thank you for your inquiry. Unfortunately, the replacement part for the control knob of this unit is currently unavailable. Kindly give us a call at 1-800-323-9519 for further assistance. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link: https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1976326">
<h2 class="bvseo-question">
Can I buy a replacement lid
</h2>
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<div class="bvseo-author">Asked by: Brandi2560</div>
<div class="bvseo-answer" data-answerid="1792550">
Thanks for reaching out! As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Crock-Pot products. You can purchase Crock-Pot products and replacement parts at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1784884">
<h2 class="bvseo-question">
will this model shut off automatically
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<div class="bvseo-author">Asked by: Skibs</div>
<div class="bvseo-answer" data-answerid="1791935">
Thanks for reaching out! For further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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