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<div class="bvseo-question-answer" data-questionid="4438398">
<h2 class="bvseo-question">
I have the 7-quart crockpot, model #SCCPVLF712-S. After 30- minutes into the cooking cycle, the entire control panel would start blinking, and the timer is unreadable. I don&rsquo;t know what the issue is or how to correct it. Please advise, thanks!
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<div class="bvseo-author">Asked by: janet88</div>
<div class="bvseo-answer" data-answerid="3243080">
Hello there janet88! Thanks for reaching out to us. We will be more than happy to answer your question! Please follow the below troubleshooting steps: Unplug the unit: Start by unplugging the crockpot from the power source. Wait for a few minutes, and then plug it back in. This can sometimes reset the control panel. Unit Reset: This can be done by pressing the select and off buttons all at once for up to 20 seconds. For further assistance with this issue, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, and please stay safe!
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-03-28</div>
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<div class="bvseo-question-answer" data-questionid="4436462">
<h2 class="bvseo-question">
The lid handle screw hole is stripped and screw will not fit. I need to order a new handle. What is the number of this part? Crockpot&trade; 7-qt. Countdown Cook &amp; Carry Slow Cooker Model: CPSCVC70LL-BP
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<div class="bvseo-author">Asked by: Craig2024</div>
<div class="bvseo-answer" data-answerid="3240445">
Hello! We regret to inform you that the lid handle alone is not available separately so you may require to obtain a new lid. The replacement lid for your CrockPot CPSCVC70LL-BP has a part number: 7921000066377 You can obtain it through our retailer over here: https://www.ereplacementparts.com/lidhandle-p-3215760.html You can also reach out to us diractly via https://www.crock-pot.com/support/contact-us or through LiveChat and we may be able to provide you with a better solution. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-03-28</div>
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<div class="bvseo-question-answer" data-questionid="4362775">
<h2 class="bvseo-question">
Does the temperature control actually work on this model. I have one of the easy carry programmable it does not switch to warm at any time. Love the size and travel ease just wish it would actually work like it is supposed to.
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<div class="bvseo-author">Asked by: Bobburnt</div>
<div class="bvseo-answer" data-answerid="3196586">
Hello! This model is programmed to turn to WARM setting after the cooking time is completed. If you have any more questions or require any further assistance, please kindly reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-10-25</div>
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<div class="bvseo-question-answer" data-questionid="4346936">
<h2 class="bvseo-question">
What are the brackets on the back of the 7qt crockpot?
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<div class="bvseo-author">Asked by: Peggytate</div>
<div class="bvseo-answer" data-answerid="3192815">
Hello there Peggytate! Thanks for reaching out to us. We will be more than happy to answer your question! The Crock-Pot&reg; Programmable 7-Quart Cook &amp; Carry&reg; Slow Cooker has latches on the side to lock after the cooking process so as to secure its contents and avoid spillage while carrying the unit. For further assistance, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, and please stay safe!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-10-19</div>
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<div class="bvseo-question-answer" data-questionid="4207528">
<h2 class="bvseo-question">
I need a replacement for the ceramic crock pot Model# SCCPVL710-S (Part# 163875000090)
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<div class="bvseo-author">Asked by: 7 Qt Crock Pot</div>
<div class="bvseo-answer" data-answerid="3105002">
I actually have an extra crock because one of my crockpot bases broke. I could make ou great deal! We just need to figure out shipping!
<div class="bvseo-author">Answered by: GolferTJ</div>
<div class="bvseo-pubdate">Date published: 2023-02-13</div>
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<div class="bvseo-question-answer" data-questionid="4183449">
<h2 class="bvseo-question">
One of the 4 crock pot base rubber pads fell off and is missing. where can i purchase replacement pads?
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<div class="bvseo-author">Asked by: Jaws1</div>
<div class="bvseo-answer" data-answerid="3088549">
Hello! Thank you for asking your question! We will be happy to answer it. The correct part number for the replacement rubber feet is SCCPRF4B. They can be purchased here: https://www.ereplacementparts.com/. If you have any more questions or require further assistance, please contact us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. We are always happy to help! Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="4107457">
<h2 class="bvseo-question">
Does the lid have a silicone ring on it? The one I have currently (not Crockpot brand) does and I cannot get rid of the odors!
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<div class="bvseo-author">Asked by: SDallas</div>
<div class="bvseo-answer" data-answerid="3039590">
Hello there SDallas! Thanks for reaching out to us. We will be more than happy to answer your question! The Crockpot SCCPVL710-BP-ABR slow cooker lid does not have a rubber gasket/ silicone ring. We would advise to soak the gasket/ silicone ring of Crockpot units in vinegar and soap solution. Allow it to soak for at least one hour, but ideally two then rinse off the vinegar and soap with cold water. We hope this information helps Thank you and please stay safe!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="4095426">
<h2 class="bvseo-question">
Hi- There is a vent hole in the lid. Should it be plugged up when cooking? I think I remember there being a removable rubber plug. If there was, I don't have it any more. What should I do?
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<div class="bvseo-author">Asked by: t0zma</div>
<div class="bvseo-answer" data-answerid="3029559">
Hello there t0zma! Thanks for reaching out to us. We will be more than happy to answer your question. The lid does include a vent hole which is to allow a gradual release of steam during the cooking process. Without this hole, the food would likely overcook due to excess pressure within the product. We hope this helps. Should you have any further inquiries, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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