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<div class="bvseo-question-answer" data-questionid="4506277">
<h2 class="bvseo-question">
Lights are blinking on our 6 quart programmable cook and carry and I do not know how to reset it.
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<div class="bvseo-author">Asked by: MikeR1111</div>
<div class="bvseo-answer" data-answerid="3281666">
Hello! Thanks for reaching out to us. We are deeply sorry to hear about the inconvenience and apologize for it. To reset your slow cooker, simply hold down the SELECT and OFF buttons for 30 seconds while it is plugged in. You will then want to unplug the unit and plug it back in. This should resolve the issue you described. If it is not going to help with the issue, please contact us directly for further assistance via https://www.crockpot.com/support/contact-us or through LiveChat. We&rsquo;re available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time. We will be happy to assist you. Thank you! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-07-04</div>
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<div class="bvseo-question-answer" data-questionid="4413039">
<h2 class="bvseo-question">
put unit in oven by mistake..melted plastic lid components...need replacement..please advise.thanks
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<div class="bvseo-author">Asked by: jack chidester</div>
<div class="bvseo-answer" data-answerid="3259694">
Hello! We are sorry to hear your original lid has been damaged. It can be replaced with part number 156515-900-090. You can check the available stock here: https://www.crock-pot.com/e-replacement-parts.html If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-24</div>
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<div class="bvseo-question-answer" data-questionid="4406328">
<h2 class="bvseo-question">
How can I replace my lid to my crockpot? Model # SCCPVLF712-S Slow Cooker
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<div class="bvseo-author">Asked by: Irene Vaughan</div>
<div class="bvseo-answer" data-answerid="3259590">
Hello! Thanks for reaching out to us. We will be more than happy to answer your question! In order to check the availability of the requested replacement part, we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time. Thank you and take care! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-24</div>
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<div class="bvseo-question-answer" data-questionid="4452249">
<h2 class="bvseo-question">
How do I find a stoneware insert replacement? The model number on the bottom of the Crock-Pot is SCCPVL605-S-A.
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<div class="bvseo-author">Asked by: Suzanne1</div>
<div class="bvseo-answer" data-answerid="3248937">
Hey Suzanne1 Thanks for reaching out to us. Kindly visit our trusted source of parts: e-replacement parts. The part number for the replacement stoneware SCCPVL605-S-A is 164524000090. Thank you and please stay safe! CrockPot Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-03-21</div>
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<div class="bvseo-question-answer" data-questionid="4439258">
<h2 class="bvseo-question">
Can I buy a replacement base for model sccpvl710-s. It is not heating up. Crock and lid are fine e.
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<div class="bvseo-author">Asked by: Laura5</div>
<div class="bvseo-answer" data-answerid="3241868">
Hello. Thanks for reaching out to us.&nbsp; We are deeply sorry to hear about the inconvenience and apologize for it. The heating base is not a separately replaceable part, and in a case like this, the entire slow cooker needs to be replaced.&nbsp; If you are experiencing any issues with one of our products, we strongly encourage you to open a warranty claim via https://www.crockpot.com/support/warranty.&nbsp; You can also reach out to us directly via https://www.crockpot.com/support/contact-us or through LiveChat.&nbsp; We&rsquo;re available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time. We will be happy to assist you.&nbsp; Thank you! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-03-28</div>
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<div class="bvseo-question-answer" data-questionid="4367447">
<h2 class="bvseo-question">
NEED CROCK POT INSERT FOR MODEL SCCPCTS605-S-A
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<div class="bvseo-author">Asked by: EDNA A</div>
<div class="bvseo-answer" data-answerid="3198875">
Hello there EDNA A! Thank you for contacting us at Livechat. It has been my pleasure to assist you today. In order to check the availability of the insert pot for your unit, we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, and please stay safe!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-11-01</div>
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<div class="bvseo-question-answer" data-questionid="4339740">
<h2 class="bvseo-question">
When I press the &quot;select&quot; button, it only allows me to choose between High and Keep Warm. Even if put the amount of time in first, it still does not ever jump over to the &quot;low&quot; setting
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<div class="bvseo-author">Asked by: Shannon0226</div>
<div class="bvseo-answer" data-answerid="3184013">
Hello We want to learn more about this situation and exactly what happened. Please contact us directly so we can assist you further. You can reach us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-09-21</div>
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<div class="bvseo-question-answer" data-questionid="4334856">
<h2 class="bvseo-question">
I have sccvpl610-s-a. I need to but the stoneware. What is the model number for the part? Where can I buy it?
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<div class="bvseo-author">Asked by: MCecilia</div>
<div class="bvseo-answer" data-answerid="3181721">
Hello This part for unit sccvpl610-s-a is not replacable. For further assistance, please contact us directly via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-09-14</div>
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