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<div class="bvseo-question-answer" data-questionid="3921402">
<h2 class="bvseo-question">
Where can I get a replacement lid? My crockpot is only 2 months old and the lid broke.
</h2>
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<div class="bvseo-author">Asked by: LindaJ7</div>
<div class="bvseo-answer" data-answerid="2920151">
Hey there, LindaJ7! Thank you for your inquiry. We understand that you are looking for a replacement lid for your slow cooker. In order for us to properly assist you with this matter, please give us a call at 1-800-323-9519 for immediate assistance. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to check the availability of the replacement lid that you need.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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</div>
<div class="bvseo-question-answer" data-questionid="2363955">
<h2 class="bvseo-question">
I have the locking lid model. Can I use the slow cooker liners?
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<div class="bvseo-author">Asked by: JodyTK</div>
<div class="bvseo-answer" data-answerid="2067000">
Hey there! Thank you for reaching out to us. We will be more than happy to answer your question. Slow cooker liners can be used with this model. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="2354188">
<h2 class="bvseo-question">
I want to purchase the replacement stoneware for this model. Can you help me with this?
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="2044400">
Hi there! Thanks for reaching out to us. We will be more than happy to help you find a replacement stoneware for your slow cooker. For further assistance, please reach out to us at 1-800-323-9519 or email us at
[email protected]. We are open from Monday to Friday 9 am to 5 pm EST. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2349957">
<h2 class="bvseo-question">
Can I buy a replacement stoneware
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="2043713">
Hi there! Thanks for reaching out to us. We will be more than happy to help you find a replacement stoneware for your slow cooker. For further assistance, please reach out to us at 1-800-323-9519 or email us at
[email protected]. We are open from Monday to Friday 9 am to 5 pm EST. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2316389">
<h2 class="bvseo-question">
Does the cook and carry 6 quarts crock pot come in a larger size?
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<div class="bvseo-author">Asked by: She93</div>
<div class="bvseo-answer" data-answerid="2014534">
Hi She93! Thank you so much for reaching out to us. The Crock-Pot Cook and Carry also comes in 7 quarts. Thanks a lot for asking.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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</div>
<div class="bvseo-question-answer" data-questionid="2314097">
<h2 class="bvseo-question">
Do I have to lock the lid when cooking? We are used to being able to smell whatever we are cooking and with the lid locked we cannot smell anything. Can we cook by just placing the lid on the pot?
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<div class="bvseo-author">Asked by: Best grandmom</div>
<div class="bvseo-answer" data-answerid="2008235">
Hey there! Thanks for reaching out to us. We do not recommend locking the lid when cooking. Thank you very much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
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<div class="bvseo-question-answer" data-questionid="2313492">
<h2 class="bvseo-question">
I am from Uruguay and we use 220 V. Now I plug in and it is not working. Could you please send information what should I do in order to fix this issue? Thanks in advance.
</h2>
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="2006933">
Hi Gonzalo! Thanks for reaching out. Our Crock-Pots runs on 110 volts of electricity and will not work on 220 volts. The Crock-Pot may be damaged because it won&rsquo;t be able to handle that much electricity.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2311307">
<h2 class="bvseo-question">
Where is the replacement crock for this model?
</h2>
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<div class="bvseo-author">Asked by: Dremarray</div>
<div class="bvseo-answer" data-answerid="2006589">
Hey there! Thanks for reaching out to us. The part number of the compatible stoneware for the Crock-Pot SCCPVL610 is 164524000090.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="2293737">
<h2 class="bvseo-question">
I need a replacement lid &nbsp;for SCCPVL610-S-A
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<div class="bvseo-author">Asked by: Toshandl</div>
<div class="bvseo-answer" data-answerid="1991083">
Thank you for your question. For help in obtaining replacement parts, please send us a message by visiting our Contact Us Page. Thank you very much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2279670">
<h2 class="bvseo-question">
is this model large enough for large turkey breast
</h2>
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<div class="bvseo-author">Asked by: michaelda</div>
<div class="bvseo-answer" data-answerid="1985793">
Thank you for your question. This unit is large enough for a large turkey breast.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="2280478">
<h2 class="bvseo-question">
How do I order a replacement lid for our SCCPVL610-S-A slow cooker?
</h2>
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<div class="bvseo-author">Asked by: RnKD</div>
<div class="bvseo-answer" data-answerid="1985210">
Thank you for your question. For help with obtaining replacement parts, please refer to the user manual of the unit for warranty information.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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</div>
<div class="bvseo-question-answer" data-questionid="2276678">
<h2 class="bvseo-question">
I bought this model today. But I am from Uruguay and we use 220 V. It will work? If not, what should I do?
</h2>
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<div class="bvseo-author">Asked by: Gonzalo</div>
<div class="bvseo-answer" data-answerid="1982279">
Thank you for your question. This model runs on 110 volts and is designed to be used in the USA or Canada.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="2270086">
<h2 class="bvseo-question">
What are the temperatures for Warm, Low, and High I just bought this crock pot and thank goodness I was paying some sort of attention as on Warm I turned it off at 215 degrees! Seeing most of the complaints this is a common problem?
</h2>
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<div class="bvseo-author">Asked by: SawDust</div>
<div class="bvseo-answer" data-answerid="1978355">
Thank you for your question. Both low and high stabilizes at 209&deg;F. The difference is the time it takes to reach that temperature. Low: 7-8 hours to reach the simmer point. High: 3-4 hours to reach the simmer point. Warm is 160 - 170&deg;F. Thank you very much.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="2256620">
<h2 class="bvseo-question">
Can I just get the stone were pot I broke mine
</h2>
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</div>
<div class="bvseo-author">Asked by: Twoplate</div>
<div class="bvseo-answer" data-answerid="1967073">
We&rsquo;re so sorry to hear about what happened to the stoneware of your Crock-Pot Slow Cooker. The part number of the replacement stoneware for the Crock-Pot&reg; 6.0-Quart Cook &amp; Carry&trade; Programmable Slow Cooker Model # SCCPVL610 is 164524000090,For help in obtaining replacement parts, please contact us at 1-800-323-9519. Our Consumer Care Team is open from 9 am to 5 pm EST Monday to Friday. You can also shoot us an email or contact us through chat by visiting our website. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="2243128">
<h2 class="bvseo-question">
Is a replacement outer heating portion available? Mine doesn&rsquo;t heat sometimes, but lid and bowl portion are in good condition.&nbsp;
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Womack1013</div>
<div class="bvseo-answer" data-answerid="1959819">
For help in obtaining replacement parts, please contact us at 1-800-323-9519. Our Consumer Care Team is open from 9 am to 5 pm EST Monday to Friday. You can also shoot us an email or contact us through chat by visiting our website. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="2237233">
<h2 class="bvseo-question">
I need to order a replacement insert for this cooker. &nbsp;Can you please direct me to the product number for the insert so I do not purchase the wrong one?
</h2>
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</div>
<div class="bvseo-author">Asked by: Jillian782</div>
<div class="bvseo-answer" data-answerid="1957337">
Thank you for your question. The part number of the replacement stoneware for the Crock-Pot SCCPVL610 is 164524000090. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="2193638">
<h2 class="bvseo-question">
I need a replacement ceramic inside but don&rsquo;t see it on the website. It is SCCPVL610-S-A, can you help me?&nbsp;
</h2>
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<div class="bvseo-author">Asked by: Moey</div>
<div class="bvseo-answer" data-answerid="1934537">
Thank you for your question. The part number of the replacement stoneware for the Crock-Pot SCCPVL610-S-A is 164524000090. This can be found through our partner retailer ereplacement.com. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="2115511">
<h2 class="bvseo-question">
The hinge for the glass top cracked and the pins fell out and will not stay in anymore. Can I get a new plastic hinge? I would like to be able to clamp the lid down. I have a 6 qt oval.
</h2>
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<div class="bvseo-author">Asked by: Kcwinegar</div>
<div class="bvseo-answer" data-answerid="1888614">
Hello, Kcwinegar! Thank you for reaching out. For further assistance, please give us a call at our toll-free number 1-800-323-9519. For your convenience, our Consumer Care Team is available Monday through Friday, 9:00 am till 5:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to assist you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="2119776">
<h2 class="bvseo-question">
Need replacement Stoneware for Model SCCPVL610-S-A. Was not able to find part in Stoneware for this model.
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Davegb</div>
<div class="bvseo-answer" data-answerid="1884416">
Hello, Davegb! Thank you for your inquiry. The part number of the compatible replacement stoneware for SCCPVL610-S-A is 164524000090. You can purchase this stoneware and other Crock-Pot products at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link: https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1993305">
<h2 class="bvseo-question">
RE: type SC53 Model SCCPVL610-S, 6 quart Crockpot. The heating mechanism no longer works. Is there a replacement available? Thanks!
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: hski</div>
<div class="bvseo-answer" data-answerid="1812592">
Hello, hski! Thanks for reaching out! We are sorry to hear that the slow cooker won't heat. For further assistance, regarding the replacement, please call us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="2002198">
<h2 class="bvseo-question">
Why does the lid on this crock pot have a hole in it?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Big Dee</div>
<div class="bvseo-answer" data-answerid="1810770">
Hello, Big Dee! Thank you for your inquiry.The hole in the lid is to allow any residual pressure to be released when the lid is locked for transport. If you need further assistance, please call us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1822964">
<h2 class="bvseo-question">
how long to cook bottom round beef roast, 3 lbs on slo cook.
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: betty j</div>
<div class="bvseo-answer" data-answerid="1789277">
The cook time is 3 - 4 hours on high and 8 - 10 hours on low. Thank you so much and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1794105">
<h2 class="bvseo-question">
1. Does the lid have a vent hole so some moisture can escape. 2. Can the clamps on the lid be used during cooking?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: mtgk</div>
<div class="bvseo-answer" data-answerid="1781212">
Hello! Thank you for your inquiry. First, yes the lid of this 6-qt slow-cooker has a vent hole to allow some moisture or steam to escape while cooking. Second, we do not recommend using the clamps or the locks of the lid to be used during the cooking process. These clamps or locks on the lid are mainly used when transporting the unit with or without the food in it. If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link: https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1790903">
<h2 class="bvseo-question">
I was given the Crockpot Cook and Carry 147376-001-000 as a gift. I wanted to be able to set the crockpot to start at a certain time. Is this an option with this cooker?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Jmbush1009</div>
<div class="bvseo-answer" data-answerid="1780730">
This does not have a delayed start option. Thank you for asking.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1875347">
<h2 class="bvseo-question">
Can you program a delayed start?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Jaybird37</div>
<div class="bvseo-answer" data-answerid="1780520">
Hello, Jaybird37! Thank you for reaching out. This model does not have a Delay Start feature.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1959121">
<h2 class="bvseo-question">
The low setting seems to cook at a boil not simmer
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Twizzler</div>
<div class="bvseo-answer" data-answerid="1779692">
Thank you for bringing this into our attention, Twizzler. We have high expectations for our products here at Crock-Pot, and we would like to hear more about your experience. Please give us a call at our toll-free number 1-800-323-9519. For your convenience, our Consumer Care Team is available Monday through Friday, 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to assist you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1940011">
<h2 class="bvseo-question">
How to cook boneless shoulder pork roast?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Laura joy</div>
<div class="bvseo-answer" data-answerid="1778727">
Hello, Laura joy! Thank you for reaching out. For assistance regarding your concern, please call us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1813691">
<h2 class="bvseo-question">
How come you don't have any prices listed on your products?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Kaycee52</div>
<div class="bvseo-answer" data-answerid="1774988">
Thanks for reaching out! As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of CrockPot products. You can purchase CrockPot products and replacement parts at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519 and we will get you all taken care of. For your convenience, we are available Mon-Fri 9am-6pm, EST.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1677230">
<h2 class="bvseo-question">
What is the maximum temperature Cook &amp; Carry can be set at?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Evelise</div>
<div class="bvseo-answer" data-answerid="1774096">
Thank you for your question. Both low and high stabilizes at 209&deg;F. The difference is the time it takes to reach that temperature. Low: 7-8 hours to reach the simmer point. High: 3-4 hours to reach the simmer point. Warm is 160 - 170&deg;F. Thank you very much.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1728210">
<h2 class="bvseo-question">
How long does this crockpot stay on &quot;auto-warm&quot; after the timed cooking on &quot;low&quot; or &quot;high&quot; is finished?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: crocker potter</div>
<div class="bvseo-answer" data-answerid="1773839">
Thank you for your question. The slow-cooker will stay in warm mode for 4 hours only. We hope this information helps
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
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<li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.crock-pot.com/slow-cookers/6-quart/crock-pot-programmable-6.0-quart-cook-carry-slow-cooker/SP_528873.html?&bvrrp=Main_Site-en_US/questions/product/3/SP_528873.htm">Crock-Pot® Programmable 6.0-Quart Cook & Carry® Slow Cooker Questions - page 3</a></li>
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<li data-bvseo="bvDateModified">y_2023, m_12, d_1, h_8CST</li>
<li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.37</li>
<li data-bvseo="cp">cp_2, bvpage2n</li>
<li data-bvseo="co">co_hasquestionsanswers, tq_290</li>
<li data-bvseo="cf">loc_en_US, sid_SP_528873, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li>
<li data-bvseo="diagnostics">clientName_crockpot</li>
</ul>
<!--end-bvseo-questions-->
<ul id="BVSEOSDK_meta" style="display: none !important;">
<li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li>
<li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li>
<li data-bvseo="ct_st">questions, product</li>
</ul>