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<div class="bvseo-question-answer" data-questionid="4392657">
<h2 class="bvseo-question">
How hot should the crockpot get on high and on low setting
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<div class="bvseo-author">Asked by: LisaCjm</div>
<div class="bvseo-answer" data-answerid="3212997">
Hello! Both low and high stabilizes at 209&deg;F. The difference is the time it takes to reach that temperature. Low: 7-8 hours to reach the simmer point. High: 3-4 hours to reach the simmer point. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-12-14</div>
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<div class="bvseo-question-answer" data-questionid="4372223">
<h2 class="bvseo-question">
I need the locking hook for the lid how do I get one that fell off
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<div class="bvseo-author">Asked by: Taftman</div>
<div class="bvseo-answer" data-answerid="3203636">
Hello there! Thanks for reaching out to us. We will be more than happy to answer your question! I am afraid, we do not have the hook mechanism as a replacement. However, we can replace the whole lid. For further information, we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, and please stay safe!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-11-15</div>
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<div class="bvseo-question-answer" data-questionid="3968540">
<h2 class="bvseo-question">
Does the hole in the lid affect the cooking time. Seems like it would cause heat loss.
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<div class="bvseo-author">Asked by: Beulah</div>
<div class="bvseo-answer" data-answerid="2949687">
Hey there, Beulah! Thanks for reaching out to us. We will be more than happy to answer your question. The vent in the lid does not affect the cooking time. The reason the lid includes a vent hole is to allow a gradual release of steam during the cooking process. Without this hole, the food would likely overcook due to excess pressure within the product. We hope this helps. Should you have any further inquiries, don't hesitate to reach out to us at 1-800-323-9519 or email us at
[email protected]. We are open from Monday to Friday 9 am to 5 pm EST. Thank you and please stay safe!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="3932267">
<h2 class="bvseo-question">
Does the locking lid move around when locked? My other one locks tight this one doesn't.
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<div class="bvseo-author">Asked by: GingerS</div>
<div class="bvseo-answer" data-answerid="2926110">
Hey there, GingerS! Thanks for reaching out to us. We will be more than happy to answer your question. The lid should fit loose enough to allow some steam to escape. There should be no concern if you see a small gap between your lid and the crock itself. Please note that the lid should not be locked while you are cooking. The locking lid is only for traveling with the slow cooker. If you feel your lid is sitting excessively loose, please don't hesitate to contact us at 1-800-323-9519 or email us at
[email protected]. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-05-13</div>
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<div class="bvseo-question-answer" data-questionid="3344193">
<h2 class="bvseo-question">
Where can I register my 6 quart crock pot?
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<div class="bvseo-author">Asked by: Tuat</div>
<div class="bvseo-answer" data-answerid="2638370">
Hi there, Tuat! Thanks for reaching out to us. You can register your new slow cooker by clicking the link provided below: https://www.crock-pot.com/support/product-registration We hope this information helps. If you need further assistance, please reach out to us at 1-800-323-9519. You can also contact us through chat and email by visiting our website. We are open from Monday to Friday 9 am to 5 pm EST. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2355858">
<h2 class="bvseo-question">
We received this crockpot as a gift but the box only contained the pot and did not include the cooking part. Are pieces available for a complete crockpot?
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="2064281">
Hi there! Thanks for reaching out to us. We&rsquo;re sorry to hear about this. We will be more than happy to help you fix this. For further assistance, Please reach out to us at our toll-free number 1-800-323-9519. For your convenience, our Consumer Care Team is available Mon-Fri 9 am-5 pm, EST. You can also email us at
[email protected]. Thank you so much and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2355758">
<h2 class="bvseo-question">
Does this crockpot automatically go to warm setting after the cook time is done?
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<div class="bvseo-author">Asked by: MJ1234</div>
<div class="bvseo-answer" data-answerid="2064048">
Hey there! Thank you for reaching out to us. We will be more than happy to answer your question. This manual Crock-Pot Slow Cooker does not automatically switch to the warm setting once the cook time is over.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2332975">
<h2 class="bvseo-question">
We are needing the stoneware replacement for our 6 quart crock pot. Serial number SCCPVL600-S. Where can we purchase this?
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="2024677">
Hi there! Thanks for reaching out to us. We will be more than happy to help you find a replacement stoneware for your slow cooker. For further assistance, please reach out to us at 1-800-323-9519 or email us at
[email protected]. We are open from Monday to Friday 9 am to 5 pm EST. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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