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<div class="bvseo-question-answer" data-questionid="3965258">
<h2 class="bvseo-question">
How do you wrap the cord?
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<div class="bvseo-author">Asked by: Mooka</div>
<div class="bvseo-answer" data-answerid="2947158">
Hey there, Mooka! Thanks for reaching out to us. Cord wraps around the heating base for neat and easy transport. Thank you for your question and please stay safe!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-03-03</div>
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<div class="bvseo-question-answer" data-questionid="2339851">
<h2 class="bvseo-question">
Stoneware dish has a hairline crack in it. How can I order a replacement? Has not been dropped or banged heavily
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<div class="bvseo-author">Asked by: MGurnell</div>
<div class="bvseo-answer" data-answerid="2030461">
Hi there! Thanks for reaching out to us. We will be more than happy to help you find a replacement stoneware for your slow cooker. For further assistance, please reach out to us at 1-800-323-9519 or email us at crockpotconsumercare@newellco.com. We are open from Monday to Friday 9 am to 5 pm EST. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-11-30</div>
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<div class="bvseo-question-answer" data-questionid="2303885">
<h2 class="bvseo-question">
Is it possible to buy a stone wear oval insert for a 2.5 qt slow cooker??
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="1998148">
Hey there. Thanks for reaching out to us. We will be more than happy to locate a replacement stoneware for you. For further assistance, please reach out to us at 1-800-323-9519 or email us at crockpotconsumercare@newellco.com. We are open from Monday to Friday 9 am to 5 pm EST. thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-12-05</div>
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<div class="bvseo-question-answer" data-questionid="2279127">
<h2 class="bvseo-question">
Where can I purchase this crockpot
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<div class="bvseo-author">Asked by: Estelle14</div>
<div class="bvseo-answer" data-answerid="1989156">
Thank you for your question. For help in locating this unit, please send us a message by visiting our Contact Us Page. Thank you very much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-01-21</div>
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<div class="bvseo-question-answer" data-questionid="2239016">
<h2 class="bvseo-question">
Can I order a replacement stoneware inside? Mine broke and I love this crockpot.
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<div class="bvseo-author">Asked by: Reamsba</div>
<div class="bvseo-answer" data-answerid="1957519">
We&rsquo;re so sorry to hear about what happened to the stoneware of your Crock-Pot Slow Cooker. For help in obtaining replacement parts, please contact us at 1-800-323-9519. Our Consumer Care Team is open from 9 am to 5 pm EST Monday to Friday. You can also shoot us an email or contact us through chat by visiting our website. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-01-21</div>
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<div class="bvseo-question-answer" data-questionid="2124268">
<h2 class="bvseo-question">
How do I get a replacement lid. Opened the box and it was shattered in the bag. :(
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<div class="bvseo-author">Asked by: WendyB</div>
<div class="bvseo-answer" data-answerid="1886431">
Hello, WendyB! Thanks for reaching out. As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Crock-Pot products. You can purchase Crock-Pot products and replacement parts at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-09-26</div>
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<div class="bvseo-question-answer" data-questionid="2076669">
<h2 class="bvseo-question">
i WANT TO ORDER A CROCKPOT AND CAN'T FIND A PLACE TO ORDER
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<div class="bvseo-author">Asked by: jODIE D</div>
<div class="bvseo-answer" data-answerid="1854968">
Thanks for reaching out, Jodie! As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Crock-pot products. You can purchase Crock-pot products and replacement parts at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST. You can also contact us through chat and email by clicking this link: https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-01-21</div>
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<div class="bvseo-question-answer" data-questionid="1763053">
<h2 class="bvseo-question">
Can I just buy the insert?
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<div class="bvseo-author">Asked by: PJDL</div>
<div class="bvseo-answer" data-answerid="1787782">
Thanks for reaching out! As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Crock-Pot products. You can purchase Crock-Pot products and replacement parts at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-01-21</div>
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<li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.crock-pot.com/collections/cook-carry/crockpot-2.5-quart-casserole-crock-slow-cooker-manual-oval-whiteblue-pattern/SAP_2135120.html?bvrrp=Main_Site-en_US/questions/product/2/SP_528886.htm">Crockpot™ 2.5-Quart Casserole Crock™ Slow Cooker, Manual, Oval, White/Blue Pattern Questions - page 2</a></li>
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