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<div class="bvseo-question-answer" data-questionid="4626438">
<h2 class="bvseo-question">
My crockpot does not boil after about a year of owning it.
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<div class="bvseo-author">Asked by: Av66</div>
<div class="bvseo-answer" data-answerid="3483991">
Hello, Thank you for reaching out to us. We are truly sorry to hear that your Crock-Pot&reg; Manual Design Series 4.5 Quart Slow Cooker isn't working. Here are some troubleshooting steps you can try: Check the Power Source: Ensure the slow cooker is plugged into a working outlet. Try plugging in another appliance to confirm the outlet is functioning. Inspect the Power Cord: Look for any visible damage to the power cord. If the cord is frayed or damaged, it may need to be replaced. Reset the Cooker: Unplug the slow cooker, wait for a few minutes, and then plug it back in. This can sometimes reset the internal components. Check the Lid and Stoneware: Ensure the lid fits properly and the stoneware is seated correctly. An improper fit can affect cooking performance. If these steps don't resolve the issue, as your slow cooker has a Year Limited Warranty, you can contact us directly. You can do so via the 'Contact Us' page on our official website from https://www.crock-pot.com/support/contact-us or via Live Chat. We're available Monday to Friday from 9 am - 5 pm. Thank you, Crockpot Consumer Care.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2025-06-09</div>
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<div class="bvseo-question-answer" data-questionid="4650887">
<h2 class="bvseo-question">
Which Temperatur is low and high?
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<div class="bvseo-author">Asked by: Sslm</div>
<div class="bvseo-answer" data-answerid="3435513">
Hi! Thank you for your question. Please be advised that the maximum temperature on our Crock-Pot&reg; Manual Design Series 4.5 Quart Slow Cooker is ~209 F on both Low and High settings. On Low setting, the unit will reach the temperature within 7-8 hours, while on High setting it will reach the temperature within 3-4 hours. For further questions or inquiries, you may also visit our Contact Us web form. On the CrockPot website, select &quot;Contact us&quot; from the drop-down menu after clicking the question mark logo in the top right corner, which will direct you to our contact web form. Thank you!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2025-04-14</div>
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<div class="bvseo-question-answer" data-questionid="4574946">
<h2 class="bvseo-question">
Should the outside of my crock pot get extremely hot when in use? It is VERY hot to the touch!
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<div class="bvseo-author">Asked by: Gumby</div>
<div class="bvseo-answer" data-answerid="3324203">
Hello Thank you for reaching out to us. The unit will always get warm while cooking. If you are concerned that your Crock-Pot&reg; Manual Design Series 4.5 Quart Slow Cooker is too hot to touch, please do not hesitate to contact us directly for assistance. You can reach us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-11-29</div>
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<div class="bvseo-question-answer" data-questionid="4443296">
<h2 class="bvseo-question">
What are the temperatures for each level (warm,low,high) equivalent to in degrees?
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<div class="bvseo-author">Asked by: jlab</div>
<div class="bvseo-answer" data-answerid="3244370">
Hello! On your slow cooker, both high and low stabilize at the same temperature (209&deg;F); it is just a matter of how long it takes to reach the simmer point. On high, it takes approximately 3-4 hours, whereas, on low, it takes approximately 7-8 hours to reach the simmer point. Once food reaches the simmer point, total cook time is dependent on the cut and weight of meat to reach the point of maximum flavor and texture potential. Most dishes can be prepared on either high or low. This is uniform across all of our current models. In the warm setting, your slow cooker will be between 165-175&deg;F. If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-10-01</div>
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<div class="bvseo-question-answer" data-questionid="4399937">
<h2 class="bvseo-question">
Hi, Will the 4.5 quart Crockpot automatically switch to the &ldquo;Keep Warm&rdquo; after it is done cooking?
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<div class="bvseo-author">Asked by: Will switch to warm</div>
<div class="bvseo-answer" data-answerid="3218391">
Hello! This is a manual unit, meaning it has to be set to WARM manually, just as to all the other modes, by turning the knob. The cooking time has to be measured manually as well - with a clock or a timer, for example. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-01-03</div>
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<div class="bvseo-question-answer" data-questionid="4343000">
<h2 class="bvseo-question">
Does this Crockpot turn off after a certain amount of time or is everything manual?
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<div class="bvseo-author">Asked by: bribri</div>
<div class="bvseo-answer" data-answerid="3185176">
Hello! Everything is manual - in order to turn off the unit you have to turn the knob to the &quot;0&quot; and unplug the unit. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-09-26</div>
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<div class="bvseo-question-answer" data-questionid="4289405">
<h2 class="bvseo-question">
Hello. I broke my lid for this slow cooker. Can I purchase a new lid that will fit somewhere?
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<div class="bvseo-author">Asked by: corryn01</div>
<div class="bvseo-answer" data-answerid="3153888">
Hello Unfortunately the lid for Crockpot&reg; Design Series 4.5-Quart Manual Slow Cooker is not replaceable. We would like to encourage you to contact us directly for further assistance. You can reach us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-09-20</div>
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<div class="bvseo-question-answer" data-questionid="4275952">
<h2 class="bvseo-question">
Is this 110 or 220 volt?
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<div class="bvseo-author">Asked by: Marcela01</div>
<div class="bvseo-answer" data-answerid="3145676">
Hello! Thank you for asking your question! Our units are manufactured for USA - they are 110 V. Should you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-09-18</div>
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