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<div class="bvseo-question-answer" data-questionid="4275255">
<h2 class="bvseo-question">
Is this model round or oblong?
</h2>
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<div class="bvseo-author">Asked by: grey4</div>
<div class="bvseo-answer" data-answerid="3145673">
Hello! Answering your question - this is a round model. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-09-16</div>
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<div class="bvseo-question-answer" data-questionid="4267210">
<h2 class="bvseo-question">
Should my crockpot outer case get hot when in use?
</h2>
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<div class="bvseo-author">Asked by: Wiffler</div>
<div class="bvseo-answer" data-answerid="3140432">
Hello, this is from CrockPot Thanks for reaching out to us. We will be more than happy to answer your question! The unit might be defective if the heat is excessive. Kindly reach out to us through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! CrockPot Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-05-15</div>
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<div class="bvseo-question-answer" data-questionid="4259103">
<h2 class="bvseo-question">
Will there be different color options for this one in the near future ?&nbsp;
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<div class="bvseo-author">Asked by: silverrose</div>
<div class="bvseo-answer" data-answerid="3136179">
Hello. We are happy to see your interest in one of our products. Currently we do not have any confirmed information regarding new color pallet for our units. Please follow our website for the newest information. If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! Crockpot Consumer Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-05-03</div>
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<div class="bvseo-question-answer" data-questionid="4183763">
<h2 class="bvseo-question">
Can I use the insert in the oven
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<div class="bvseo-author">Asked by: Ken369</div>
<div class="bvseo-answer" data-answerid="3088754">
Hello there Ken369! Thanks for reaching out to us. We will be more than happy to answer your question! The removable stoneware is dishwasher-safe and also oven-safe. I hope this information helps. For further assistance we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe!
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="4163204">
<h2 class="bvseo-question">
Will this item be back in stock soon?
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<div class="bvseo-author">Asked by: wkcho</div>
<div class="bvseo-answer" data-answerid="3083400">
Hello, this is from CrockPot Thanks for reaching out to us. We will be more than happy to answer your question! I would like to apologize for the inconvenience caused. Kindly note we are not able to provide the re-stocking date at this point. Thank you and please stay safe! CrockPot Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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</div>
<div class="bvseo-question-answer" data-questionid="4159981">
<h2 class="bvseo-question">
There is no serial name/number on the base/pot/lid. It is a lovely casserole type stone pot in black. Only marking is 'Crock-Pot, The Original Slow Cooker'. I have no instructions
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<div class="bvseo-author">Asked by: DDee</div>
<div class="bvseo-answer" data-answerid="3070295">
Hi Ddee, We want to resolve this for you; kindly reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-03-04</div>
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</div>
<div class="bvseo-question-answer" data-questionid="4158054">
<h2 class="bvseo-question">
where can i get a rival crock pot scr 450 replacement lid?
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<div class="bvseo-author">Asked by: joels</div>
<div class="bvseo-answer" data-answerid="3070287">
Hi Joels, We appreciate your interest in our brand and will be happy to assist you in getting the replacement lid for this CrockPot product. Kindly reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="4099274">
<h2 class="bvseo-question">
Can a replacement lid be bought for Model No.SCCPBPP605?
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<div class="bvseo-author">Asked by: slowcook 14</div>
<div class="bvseo-answer" data-answerid="3031447">
Hello, Thanks for reaching out to us. We will be more than happy to answer your question! Unfortunately, we do not have any lid replacements for your model No.SCCPBPP605. We suggeste checking at one of our retailers. Below is a list of major retailers that carry our product in the United States; however we recommend that you call your local retailer prior to going there to ensure product availability. &bull; Wal-mart&bull; Costco&bull; Sam's Club&bull; K-mart &bull; Target &bull; Sears &bull; Bed Bath &amp; Beyond&bull; Amazon&bull; Kroger&bull; Best Buy&bull; Kohl's&bull; Lowe's&bull; Meijer If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-usor through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! Crockpot Consumer Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-12-05</div>
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<div class="bvseo-question-answer" data-questionid="4076546">
<h2 class="bvseo-question">
Hi, I lost my manual Where can I find it ?
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<div class="bvseo-author">Asked by: stevedecook</div>
<div class="bvseo-answer" data-answerid="3017188">
Hello there stevedecook! Thankyou for reaching out to us. For further assistance with obtaining the manual for your unit we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time and our product specialist will be more than happy to assist. Thank you and please stay safe!
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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</div>
<div class="bvseo-question-answer" data-questionid="4012173">
<h2 class="bvseo-question">
Is the bottom heat conductor part plastic?&nbsp;
</h2>
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<div class="bvseo-author">Asked by: MamaBear0514</div>
<div class="bvseo-answer" data-answerid="2977516">
Hello. Thank you for your inquiry. The base cover is made of steel. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="4010685">
<h2 class="bvseo-question">
Where can I buy just the ceramic pot for this 4.5qt crockpot model?
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<div class="bvseo-author">Asked by: Ang001</div>
<div class="bvseo-answer" data-answerid="2975455">
Hi Asker, Thanks for reaching out to us. We will be glad to help you check the availability of replacement stoneware for your slow cooker. For further assistance, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="3998029">
<h2 class="bvseo-question">
On high setting, what is the degree that it reaches?
</h2>
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<div class="bvseo-author">Asked by: Dan2</div>
<div class="bvseo-answer" data-answerid="2967320">
Hi Dan2. On your slow cooker, both high and low stabilize at the same temperature (209&deg;F); it is just a matter of how long it takes to reach the simmer point. On high, it takes approximately 3-4 hours, whereas, on low, it takes approximately 7-8 hours to reach the simmer point. Please remember that these are all approximate temperatures and they can vary depending on what you are cooking. We hope this helps. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-10-14</div>
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<div class="bvseo-question-answer" data-questionid="3986006">
<h2 class="bvseo-question">
A friend gave me a slow-cooker a couple years ago. I know, probably too long ago. I just started using it 2 months ago. After 4 uses, it stopped turning on. Completely un-used. Never near water. Do I have any redress? Seems wrong. Throw out?
</h2>
<div class="bvseo-question-detail">
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<div class="bvseo-author">Asked by: toolatemaybe</div>
<div class="bvseo-answer" data-answerid="2960260">
Hey there! We are extremely sorry to hear that your CrockPot stopped turning on. We understand your disappointment and we apologize for any inconvenience that this may have caused you. Please allow us to correct this issue and restore your faith in Crock-Pot as we have been manufacturing high-quality products for decades and we expect them not just to last but to be your go-to kitchen appliance. Please don't hesitate to contact us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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</div>
<div class="bvseo-question-answer" data-questionid="3925730">
<h2 class="bvseo-question">
Where can I get a replacement lid. I have a Rival Model # Scv401 slow cooker
</h2>
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<div class="bvseo-author">Asked by: lee74</div>
<div class="bvseo-answer" data-answerid="2922245">
Hey there, lee74! Thank you for your inquiry. We understand that you are looking for a replacement lid for your Rival slow cooker. For the availability of it, please contact the Rival Brand directly. Please find below contact details. Website: https://www.rivalproducts.com/support/contact-us Phone: 1-800-557-4825 We hope this information helps. Thank you and have a nice day!
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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</div>
<div class="bvseo-question-answer" data-questionid="3923891">
<h2 class="bvseo-question">
Where can I find a replacement lid. Having trouble finding model number
</h2>
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<div class="bvseo-author">Asked by: BuffT</div>
<div class="bvseo-answer" data-answerid="2922212">
Hey there, BuffT! Thanks for reaching out to us. We're glad to help you check the availability of a replacement lid for your CrockPot model CPSCRM45-CM. In order for us to properly assist you with this matter, please give us a call at 1-800-323-9519. For your convenience, our Consumer Care Team is available Monday through Friday, 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you find the replacement part that you need.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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