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<div class="bvseo-question-answer" data-questionid="4575159">
<h2 class="bvseo-question">
I need a replacement rubber foot for model CPSCVC70LL-B. Will you please let me know where I can order this part?
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<div class="bvseo-author">Asked by: JD2024</div>
<div class="bvseo-answer" data-answerid="3324219">
Hello Thank you for reaching out to us. The compatible feet replacement for your unit CPSCVC70LL-B is part number SCCPRF4B, it is available at one of our retailers at https://www.ereplacementparts.com/. If you have anymore questions or concerns, feel free to reach out to us directly via via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-11-29</div>
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<h2 class="bvseo-question">
Is this lead , aluminium and toxic free?
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<div class="bvseo-author">Asked by: Shazmac</div>
<div class="bvseo-answer" data-answerid="3324195">
Hello. Thank you for reaching out to us. Our units are thoroughly tested before releasing them for sale - all our products are safe to use and FDA approved. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-11-29</div>
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<div class="bvseo-question-answer" data-questionid="4549351">
<h2 class="bvseo-question">
I have two questions The insert cracked and how do I order a new insert. Plus On warm it is always so warm that it boils.
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<div class="bvseo-author">Asked by: Buck 51</div>
<div class="bvseo-answer" data-answerid="3314672">
Hello! 	 Thank you for reaching out to us. We are truly sorry to hear about the cracked stoneware and the temperature issue. We apologize for any inconvenience this may have caused. This is certainly not the experience we want you to have. 	 Please contact us directly so that we can assist you further. You can reach out to us directly via https://www.crockpot.com/support/contact-us or through LiveChat. We&rsquo;re available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time. 	 We will be glad to help you. 	 Thank you! CrockPot Consumer Care.
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-10-25</div>
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<div class="bvseo-question-answer" data-questionid="4526293">
<h2 class="bvseo-question">
How can I order a replacement lid for Sunbeam Crockpot Model CPSCVTS70LL-S
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<div class="bvseo-author">Asked by: chef123</div>
<div class="bvseo-answer" data-answerid="3293766">
Hello! Unfortunately, the lid for CPSCVTS70LL-S is not available at this time. We apologize for the inconvenience. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-08-13</div>
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<div class="bvseo-question-answer" data-questionid="4492280">
<h2 class="bvseo-question">
Can I get a replacement for the ceramic Insert. Mine fell off the counter and shattered tonight. Model CPSCVC70LL-B-122
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<div class="bvseo-author">Asked by: Jennifer41</div>
<div class="bvseo-answer" data-answerid="3274107">
Hey Jennifer41 We are very sorry to hear that! For information on replacement parts and prices, please kindly contact us directly via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you very much! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-06-07</div>
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<div class="bvseo-question-answer" data-questionid="4481380">
<h2 class="bvseo-question">
how do I set the temperature and how do I get a users manual
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="3267802">
Hello! Thanks for reaching out to us. We will be more than happy to help you! You can set up the temperature by pressing the SELECT button. The temperature is being set up based on the feature you choose. Both high and low stabilize at the same temperature (209 &deg;F); it is just a matter of how long it takes to reach the simmer point. On high, it takes approximately 3&ndash;4 hours, whereas on low, it takes approximately 7-8 hours to reach the simmer point.&nbsp; You can set up the time of cooking for both features by using the timer arrows.&nbsp; Please find our official user guide video for this model by clicking the link below. https://www.youtube.com/watch?v=jaRTy7Xet_I You can also check out the user manual from our official website (link below).&nbsp; https://newellbrands.imgix.net/e0425412-c5f7-36aa-b7ee-fb04a663a021/e0425412-c5f7-36aa-b7ee-fb04a663a021.pdf We hope this information proves helpful, and if you have any other questions, please reach out to us directly via https://www.crockpot.com/support/contact-us or through LiveChat. We&rsquo;re available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time. Thank you! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-05-17</div>
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<div class="bvseo-question-answer" data-questionid="4406341">
<h2 class="bvseo-question">
Can I get a replacement top handle on lid it cracked
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<div class="bvseo-author">Asked by: Christina b</div>
<div class="bvseo-answer" data-answerid="3259803">
Hello, Thanks for reaching out to us. We will be more than happy to answer your question! The lid handle is not replaceable part. Therefore, the entire lid needs to be replaced. We contacted you vie email for further assistance in the warranty procedure. Kindly check your email box. Thank you! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-23</div>
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<div class="bvseo-question-answer" data-questionid="4462532">
<h2 class="bvseo-question">
Can I cook a whole chicken or bone-in turkey breast in this crock pot?
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<div class="bvseo-author">Asked by: Lyda0716</div>
<div class="bvseo-answer" data-answerid="3259499">
Hello! You can cook a whole chicken and bone-in turkey breast in this 7 quart CrockPot. We recommend a 4-6 lb chicken for best results. If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-23</div>
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