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<div class="bvseo-question-answer" data-questionid="4307089">
<h2 class="bvseo-question">
I bought a new liner for my IP. &nbsp;When I used it for the first time, it emitted a high pitched whistle. Does that mean there&rsquo;s something wrong with the new liner. Crockpot model SCCPPC600-v1
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<div class="bvseo-author">Asked by: Mollyotr1</div>
<div class="bvseo-answer" data-answerid="3165005">
Hi Mollyotr1, We will be happy to answer your question; kindly reach out to us directly via https://www.crockpot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.&ndash;Fri., 9 a.m.&ndash;5 p.m. Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-07-28</div>
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<div class="bvseo-question-answer" data-questionid="4286897">
<h2 class="bvseo-question">
I bought the Crockpot 6qt express 2/28/21. When I turn the release valve to release, it does not release, I have to do it manually. Is there a replacement part available?
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<div class="bvseo-author">Asked by: patty715</div>
<div class="bvseo-answer" data-answerid="3153831">
Hello. The correct replacement for the valve in unit SCCPPC600-V2-DS is art number 193528000000. If you are experiencing any issues or require any additional assistance, please contact us directly. We are always happy to help. You can reach us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-06-26</div>
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<div class="bvseo-question-answer" data-questionid="4283526">
<h2 class="bvseo-question">
I need a new power cord, lost mine model SCCPPC600-V2-DS please let me know where to purchase one
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<div class="bvseo-author">Asked by: Lorettalynn</div>
<div class="bvseo-answer" data-answerid="3149931">
Hello! For information on replacement parts, please kindly reach out to us directly via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-06-13</div>
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<div class="bvseo-question-answer" data-questionid="4282987">
<h2 class="bvseo-question">
Display shows four dashes and none of the buttons will work. Help?
</h2>
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<div class="bvseo-author">Asked by: BranKY</div>
<div class="bvseo-answer" data-answerid="3149887">
Hello! We sincerely apologize for this situation! This should not have happened! For better assistance, we strongly encourage you to reach out to us directly via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Our product experts will be happy to help! Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-06-13</div>
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<div class="bvseo-question-answer" data-questionid="4233933">
<h2 class="bvseo-question">
WHere can I get a replacement for the inner pot? Ours has many scrapes and scratches
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<div class="bvseo-author">Asked by: B_J_S</div>
<div class="bvseo-answer" data-answerid="3119484">
Hello. The correct replacement for Crockpot&trade; Express 6-Qt Pressure Cooker is part number 193527000000. If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-21</div>
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<div class="bvseo-question-answer" data-questionid="4233273">
<h2 class="bvseo-question">
Is the non-stick inner cooking pot PFOA and PTFE-free?
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<div class="bvseo-author">Asked by: Spunky1</div>
<div class="bvseo-answer" data-answerid="3119388">
Hello. All of our products are PFOA and PTFE free. If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-21</div>
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<div class="bvseo-question-answer" data-questionid="4151516">
<h2 class="bvseo-question">
What is the best way to clean the lid? Can I wash it in the sink? Can it go into a dishwasher?
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<div class="bvseo-author">Asked by: BJoDeater</div>
<div class="bvseo-answer" data-answerid="3066205">
Hello there BJoDeater! Thanks for reaching out to us. We will be more than happy to answer your question! Please find below steps to clean the lid and gasket of your unit: 1. Fill a basin with undiluted distilled white vinegar until the basin has around 3 inches of vinegar in it. Add 1 tablespoon mild detergent. Swish the two substances around with a spoon until you have some soapy bubbles. 2. Place the lid of the slow cooker into the mixture so that the rubber seal is face down and completely immersed in the vinegar and soap solution. Allow it to soak for at least one hour, but ideally two. 3. Rinse off the vinegar and soap with cold water. The smell will be completely gone. Pat dry with a clean towel. You can also use warm soapy water and a soft sponge to clean it as well. I hope this information helps. Thank you and please stay safe!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="4149413">
<h2 class="bvseo-question">
Can I use my pressure feature for canning? Would need to be on for 70 minutes?
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<div class="bvseo-author">Asked by: Pneidigh</div>
<div class="bvseo-answer" data-answerid="3063517">
No. This is a pressure cooker, not a pressure canner. There's a difference. &quot;To be considered a pressure canner for USDA processes, the canner must be able to hold at least four quart-size jars, standing upright on the canner rack, with the lid in place.&quot; &quot;The NCHFP has explicitly recommended against using an electric pressure cooker for canning, even if the manufacturer says you can.&quot;
<div class="bvseo-author">Answered by: NoSunHere</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.crock-pot.com/specialty-products/express-pressure-cookers/crockpot-express-6-qt-pressure-cooker-black-stainless-steel/SP_636257.html?bvrrp=Main_Site-en_US/questions/product/2/SP_636257.htm">Crockpot™ Express 6-Qt Pressure Cooker, Black Stainless Steel Questions - page 2</a></li>
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