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<div class="bvseo-question-answer" data-questionid="4042385">
<h2 class="bvseo-question">
has anyone found a gasket that works with this unit? all i want is to feel secure in knowing i can order gaskets for my pressure cooker. all i get from support is &quot;it's too new to have replacement parts yet&quot;. i mean, IT'S BEEN OUT OVER A YEAR NOW !!!
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<div class="bvseo-author">Asked by: peach_15</div>
<div class="bvseo-answer" data-answerid="2994750">
Hello, Thanks for reaching out to us. We will be glad to help you check the availability of replacement gasket for your model CPPCV06-SS. For further assistance, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot&reg; Consumer Care.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-13</div>
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<div class="bvseo-question-answer" data-questionid="3928926">
<h2 class="bvseo-question">
Where can we purchase replacement parts? Your website redirects to a 3rd party replacement parts website however they do not carry parts for the express pressure cooker models.
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<div class="bvseo-author">Asked by: Sun City Shopper</div>
<div class="bvseo-answer" data-answerid="2994565">
it's the same answer from CrockPot everytime you call their customer service about this unit. I just called also, 4/28/22 and was told &quot;The product is too new to have replacement parts yet&quot;c which seems to be their standard answer. i told the person on the phone it has been out for almost a YEAR and that they should have replacement parts by now. If we can't get replacement parts for it, then there's no use to get / keep it. Unfortunately, it's too late for me to return mine. BUYER BEWARE!!!
<div class="bvseo-author">Answered by: peach_15</div>
<div class="bvseo-pubdate">Date published: 2022-11-02</div>
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<div class="bvseo-question-answer" data-questionid="4013765">
<h2 class="bvseo-question">
Is there a part number to buy a new gasket for this pressure cooker? Mine still works fine for now but gaskets aren't meant to last forever and it'd be nice to have a spare for when it eventually fails.
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<div class="bvseo-author">Asked by: HeffdaCheff</div>
<div class="bvseo-answer" data-answerid="2994564">
it's the same answer from CrockPot everytime you call their customer service about this unit. I just called also, 4/28/22 and was told &quot;The product is too new to have replacement parts yet&quot;c which seems to be their standard answer. i told the person on the phone it has been out for almost a YEAR and that they should have replacement parts by now. If we can't get replacement parts for it, then there's no use to get / keep it. Unfortunately, it's too late for me to return mine. BUYER BEWARE!!!
<div class="bvseo-author">Answered by: peach_15</div>
<div class="bvseo-pubdate">Date published: 2022-11-02</div>
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<div class="bvseo-question-answer" data-questionid="4027660">
<h2 class="bvseo-question">
Need to order a new gasket for my 6 qt but don&rsquo;t know a part number
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<div class="bvseo-author">Asked by: jud6126</div>
<div class="bvseo-answer" data-answerid="2994561">
it's the same answer from CrockPot everytime you call their customer service about this unit. I just called also, 4/28/22 and was told &quot;The product is too new to have replacement parts yet&quot;c which seems to be their standard answer. i told the person on the phone it has been out for almost a YEAR and that they should have replacement parts by now. If we can't get replacement parts for it, then there's no use to get / keep it. Unfortunately, it's too late for me to return mine. BUYER BEWARE!!!
<div class="bvseo-author">Answered by: peach_15</div>
<div class="bvseo-pubdate">Date published: 2023-03-07</div>
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<div class="bvseo-question-answer" data-questionid="4031452">
<h2 class="bvseo-question">
Is there a glass lid available for this product?
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<div class="bvseo-author">Asked by: d1robbins</div>
<div class="bvseo-answer" data-answerid="2988498">
Hello. At the moment, the glass lid is not available for this model. However, please note that the Pressure Cooker does not require a glass lid to use the Slow Cooker function. When using the Slow Cook function, ensure the Steam Release Dial is in the &ldquo;Release&rdquo; position. This function will cook similarly to standard slow cookers, using lower temperatures and longer cooking times to achieve tender, flavorful meals. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-07</div>
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<div class="bvseo-question-answer" data-questionid="4017406">
<h2 class="bvseo-question">
Where can I watch a quality video to use the pressure cooker option?
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<div class="bvseo-author">Asked by: KimberleyKL</div>
<div class="bvseo-answer" data-answerid="2979901">
Hi Kimberley, Thank you for reaching out to us. I attached the links below to know more details about how to use the pressure cooker: Youtube - https://www.youtube.com/watch?v=sjAI43gUmaw. Owner's manual -https://s7d9.scene7.com/is/content/NewellRubbermaid/DASH/S7_int/2019/6Qt%20Crock-Pot%20Express%20Easy%20Release%20Pressure%20Cooker_19EM1%20%28002%29.pdf. Frequently Asked Questions - https://www.crock-pot.com/on/demandware.store/Sites-crockpot-Site/default/Support-Show?cfid=express-crock-faq. I hope this helps and explains everything. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot&reg; Consumer Care.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-09-08</div>
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<div class="bvseo-question-answer" data-questionid="3931861">
<h2 class="bvseo-question">
can I bake a potato or make a potato disk
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<div class="bvseo-author">Asked by: jjones4u</div>
<div class="bvseo-answer" data-answerid="2929718">
Hey there, jjones4u! Thank you for your inquiry. Yes, you can bake potatoes in your Crockpot Express Pressure Cooker using pressure cooking mode. Add 8oz of water to the bottom of the removable Cooking Pot and insert the cooking rack. Ensure water is just under the wires of the rack so that food is not touching water. Place your potatoes on the cooking rack. Place the Lid on and lock by rotating counterclockwise to the LOCKED position. Using the finger tab, flick the Steam Release Valve to the &ldquo;Seal&rdquo; position. Press the STEAM button and adjust the time to 23 minutes and press START/STOP. We hope this information helps. Should you have any further inquiries, please reach out to us at 1-800-323-9519 or email us at crockpotconsumercare@newellco.com. We are open from Monday to Friday 9 am to 5 pm EST. Thank you very much for your question and please stay safe!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-01-26</div>
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<div class="bvseo-question-answer" data-questionid="3934022">
<h2 class="bvseo-question">
What is the inner pot made out of? And is it non-stick?
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<div class="bvseo-author">Asked by: TSieb</div>
<div class="bvseo-answer" data-answerid="2927309">
Hey there, TSieb! Thanks for reaching out to us. We will be more than happy to answer your question. The cooking pot is made of stainless steel and has a non-stick coating. We hope this information helps. Thank you very much for your inquiry and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-01-21</div>
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<div class="bvseo-question-answer" data-questionid="3921302">
<h2 class="bvseo-question">
how do I use the slow cook on low? it always goes to high and under low it wants to use the pressure cooker.
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<div class="bvseo-author">Asked by: crzyboutdogz</div>
<div class="bvseo-answer" data-answerid="2920132">
Hey there, crzyboutdogz! Thanks for reaching out. In order to use the Slow Cooking setting on your pressure cooker, please follow the following instructions: Place the Lid onto the Cooker and align with the arrow on the lid with the lock symbol on the base. To lock, rotate counterclockwise to the LOCKED position. Rotate the Steam Release Dial to the &ldquo;Release&rdquo; position. Press the SLOW COOK button and adjust the time and temperature as needed. Press START/STOP. The time will begin to count down. After the set cooking time has elapsed, the Cooker will beep and will automatically switch to the KEEP WARM setting. Please note that although this setting will not use pressure in the cooking process, some pressure can build inside the unit during cooking. This is why it is important to keep the Steam Release Dial in the &ldquo;Release&rdquo; position. Recommended cooking time in LOW is for 8 or more hours. This function will cook similarly to standard slow cookers, using lower temperatures and longer cooking times to achieve tender, flavorful meals. For further assistance, please reach out to us at 1-800-323-9519 or email us at crockpotconsumercare@newellco.com. We are open from Monday to Friday 9 am to 5 pm EST. Thank you so much and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-02-12</div>
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<div class="bvseo-question-answer" data-questionid="3876942">
<h2 class="bvseo-question">
Can this be used for Sous Vide cooking? Thank you.
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<div class="bvseo-author">Asked by: SVcooker</div>
<div class="bvseo-answer" data-answerid="2913394">
Hi there, SVcooker! Thanks for reaching out to us. We do not recommend using this pressure cooker for sous vide. While sous vide cooking, the temperature is usually between 120&deg;F and 185&deg;F, depending on the food being prepared. On your pressure cooker, both high and low stabilize at the same temperature of 209&deg;F. Currently, we don't have any model designed specifically for sous vide. We hope this information helps. Thank you very much and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-12-22</div>
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<div class="bvseo-question-answer" data-questionid="3815661">
<h2 class="bvseo-question">
Do the CrockPot Pressure Cookers need a glass lid to use them as a slow cooker? If so , where can the lids be purchased?
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<div class="bvseo-author">Asked by: Cooks in NJ</div>
<div class="bvseo-answer" data-answerid="2880667">
Hi there, Cooks in NJ! Thank you for your inquiry. We will be more than happy to answer your question. The Pressure Cooker does not require a glass lid to use the Slow Cooker function. Please note that when using the Slow Cooker function, the steam release valve should be in the RELEASE position. We hope this information helps. Thank you and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-01-12</div>
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<div class="bvseo-question-answer" data-questionid="3773582">
<h2 class="bvseo-question">
Will the heat from the Crockpot&trade; Express 6-Qt Oval Max Pressure Cooker hurt my countertop? Should I put something under the cooker to protect my counters?
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<div class="bvseo-author">Asked by: Theredhead</div>
<div class="bvseo-answer" data-answerid="2854169">
Hi there, Theredhead! Thank you for reaching out to us. Some countertop and table surfaces are not designed to withstand the prolonged heat generated by certain appliances. Do not set the heated Multi-Cooker on a finished wood table. We recommend placing a hot pad or trivet under your Multi-Cooker to prevent possible damage to the surface. Always keep 6 inches clear from the wall and on all sides. Moreover, please use caution when placing your Cooking Pot on a ceramic or smooth glass cook top stove, countertop, table, or other surface. It may scratch some surfaces if caution is not used. Always place heat-resistant protective padding under the Cooking Pot before setting it on a table, countertop, or another surface. We hope this information helps. Should you have any further inquiries, please reach out to us at 1-800-323-9519 or email us at crockpotconsumercare@newellco.com. We are open from Monday to Friday 9 am to 5 pm EST. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-01-12</div>
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<div class="bvseo-question-answer" data-questionid="3754089">
<h2 class="bvseo-question">
I have used: pressure cooker setting, high and manual twice. I noticed today that after the pressure cooking time the timer was adding seconds. At first I thought I was wrong but it went from 4 to 5 to 6 seconds. Why is this nappening.
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<div class="bvseo-author">Asked by: Co Girl</div>
<div class="bvseo-answer" data-answerid="2851292">
Hi there, Co Girl! Thanks for reaching out to us. We would like to hear more about your experience with your pressure cooker. In order for us to properly assist you with this matter, please contact us at 1-800-323-9519 for an immediate help. We are open from Monday to Friday 9 am to 5 pm EST. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-12-07</div>
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<div class="bvseo-question-answer" data-questionid="3748320">
<h2 class="bvseo-question">
Hello, I have recently purchased this as a gift. Is this a nonstick product? Does it contain PFAS and/or PFC? Thank you!
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<div class="bvseo-author">Asked by: SurahGB</div>
<div class="bvseo-answer" data-answerid="2851275">
Hi there, SurahGB! Thank you for your inquiry. Thank you for reaching out. We regularly employ rigorous third-party testing to ensure that our products meet or exceed all applicable laws, regulations and industry standards, including those related to lead content. Consumers should feel confident that our products are safe to use. We manufacture our products based on FDA requirements. We would like to let you know that our insert is 100% PTFE (Teflon) and PFOA free. It releases no toxins. We hope this information proves helpful.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-12-07</div>
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<div class="bvseo-question-answer" data-questionid="3712367">
<h2 class="bvseo-question">
If I want to make chili in this, can I cook/brown the ground beef right in the crockpot?
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<div class="bvseo-author">Asked by: Theredhead</div>
<div class="bvseo-answer" data-answerid="2851266">
Hi there, The redhead! Thanks for reaching out to us. We will be more than happy to answer your question. Yes, you can brown the ground beef in this CrockPot. You can use BROWN/SEAR setting to brown the beef and vegetables, and then continue cooking on BEANS/CHILI setting. We hope this information helps. Should you have any further inquiries, please reach out to us at 1-800-323-9519 or email us at crockpotconsumercare@newellco.com. We are open from Monday to Friday 9 am to 5 pm EST. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-12-07</div>
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<div class="bvseo-question-answer" data-questionid="3393781">
<h2 class="bvseo-question">
Can I use third party accessories or do I have to buy specific ones meant exclusively for this pressure cooker?
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<div class="bvseo-author">Asked by: gforce</div>
<div class="bvseo-answer" data-answerid="2671436">
Hi there! Thank you for your inquiry. We regret to inform you that the replacement parts for the express cooker are currently unavailable. However, we do not recommend using third-party accessories for user safety reasons and for unit performance. Thank you and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-03-25</div>
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<div class="bvseo-question-answer" data-questionid="3225395">
<h2 class="bvseo-question">
I am having an issue with correctly placing the gasket. &nbsp;Is there a better picture than the sketches in the manual? &nbsp; Thank you. &nbsp;
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<div class="bvseo-author">Asked by: Gabby bee</div>
<div class="bvseo-answer" data-answerid="2564708">
Hi there! Thanks for reaching out to us. We are sorry to hear about this. We will be more than happy to explain how to properly place the gasket. For further assistance, please reach out to us at 1-800-323-9519 or email us at crockpotconsumercare@newellco.com. We are open from Monday to Friday 9 am to 5 pm EST. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-01-12</div>
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<div class="bvseo-question-answer" data-questionid="3112384">
<h2 class="bvseo-question">
Is mine not working correctly? The slow cooker part takes at least 10 hours to do what my old one did in 8.&nbsp;
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<div class="bvseo-author">Asked by: Scout</div>
<div class="bvseo-answer" data-answerid="2494679">
We are extremely sorry to hear about this and even more sorry to disappoint you, Scout. We have high expectations for our products here at Crock-Pot, and we would like to hear more about your experience with your Express Crock. Please don't hesitate to contact us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-07</div>
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<div class="bvseo-question-answer" data-questionid="3061011">
<h2 class="bvseo-question">
Can this product be used to can green beans
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<div class="bvseo-author">Asked by: Polly111</div>
<div class="bvseo-answer" data-answerid="2462055">
Hi there, Polly111! Thanks for reaching out to us. We do not recommend using this multi-cooker for canning. Thank you for your inquiry and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-08-04</div>
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<div class="bvseo-question-answer" data-questionid="3029146">
<h2 class="bvseo-question">
What temperature does the slow cooker function use to cook food?
</h2>
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<div class="bvseo-author">Asked by: MSS47</div>
<div class="bvseo-answer" data-answerid="2441816">
Hi! Thank you for your inquiry. The Express Crock Slow Cook function reaches the simmer point and stabilizes at about 209&deg;F. Keep Warm is 160 - 170&deg;F. Have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-07-27</div>
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<div class="bvseo-question-answer" data-questionid="3029025">
<h2 class="bvseo-question">
Hello, can this cooker be used for canning?
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<div class="bvseo-author">Asked by: Tina62</div>
<div class="bvseo-answer" data-answerid="2440786">
Hello there, Tina62! Thanks for reaching out to us. We do not recommend using this multi-cooker for canning jars. Thank you for your inquiry. Have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-07-27</div>
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<div class="bvseo-question-answer" data-questionid="3002322">
<h2 class="bvseo-question">
Will standard 6qt round pressure cooker accessories such as egg molds, steam baskets etc. fit with this?
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<div class="bvseo-author">Asked by: WA_RN</div>
<div class="bvseo-answer" data-answerid="2426254">
Hi there! Thank you for your inquiry. Unfortunately the accessories from 6-quart round pressure cooker does not fit in the new Oval Max Pressure Cooker as it has a Oval design cooking pot.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-03-25</div>
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<div class="bvseo-question-answer" data-questionid="2988580">
<h2 class="bvseo-question">
What are the inside dimensions of the cooking pot?
</h2>
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<div class="bvseo-author">Asked by: JakesMom1978</div>
<div class="bvseo-answer" data-answerid="2422085">
Hi there! Thank you for your inquiry. The The Crock Pot Express 6-Quart Oval Max Pressure Cooker dimensions are 13.7 Inches (H) x 16.02 Inches (W) x 16.02 Inches (D). For your convenience, our Consumer Care Team is available Mon-Fri 9am-5pm, EST call at our toll-free number 1-800-323-9519. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-03-25</div>
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<div class="bvseo-question-answer" data-questionid="2972864">
<h2 class="bvseo-question">
Can I use the the Crock-Pot liners that I use in my slow cooker with this unit?
</h2>
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<div class="bvseo-author">Asked by: Coffee Lover</div>
<div class="bvseo-answer" data-answerid="2406286">
Hi there! Thanks for reaching out to us. We don&rsquo;t recommend using Crock-Pot liners for this unit. We hope this information helps. Thank you and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-01-11</div>
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<div class="bvseo-question-answer" data-questionid="2951837">
<h2 class="bvseo-question">
Are additional sealing gaskets available or will they be in the future? Rubber holds smell and I&rsquo;d like to be able to cook yogurt without lingering smells&nbsp;
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<div class="bvseo-author">Asked by: Jobe</div>
<div class="bvseo-answer" data-answerid="2390533">
Hi, Jobe! Thank you for your inquiry. We understand that you are looking for a replacement sealing gasket for your pressure cooker. For the availability of it, please give us a call at 1-800-546-5637 for immediate assistance. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-07</div>
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<div class="bvseo-question-answer" data-questionid="2680269">
<h2 class="bvseo-question">
Where can I purchase the optional Glass Lid Accessory for the 6 Qt Easy Release CrockPot Express Pressure Cooker?
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<div class="bvseo-author">Asked by: Buckshot64</div>
<div class="bvseo-answer" data-answerid="2281159">
Hi, Buckshot64! Thank you for your inquiry. We understand that you are looking for a glass lid for your pressure cooker. For the availability of it, please give us a call at 1-800-546-5637 for immediate assistance. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-06-14</div>
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<div class="bvseo-question-answer" data-questionid="2698775">
<h2 class="bvseo-question">
does the pot come out of the base element
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<div class="bvseo-author">Asked by: datutu</div>
<div class="bvseo-answer" data-answerid="2240002">
Yes it does.
<div class="bvseo-author">Answered by: Day1</div>
<div class="bvseo-pubdate">Date published: 2021-06-18</div>
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<!--end-questions-->
<ul id="BVSEO_meta" style="display:none!important">
<li data-bvseo="bvDateModified">y_2023, m_3, d_29, h_22CST</li>
<li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.34</li>
<li data-bvseo="cp">cp_2, bvpage2n</li>
<li data-bvseo="co">co_hasquestionsanswers, tq_35</li>
<li data-bvseo="cf">loc_en_US, sid_SP_528849, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li>
<li data-bvseo="diagnostics">clientName_crockpot</li>
</ul>
<!--end-bvseo-questions-->
<ul id="BVSEOSDK_meta" style="display: none !important;">
<li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li>
<li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li>
<li data-bvseo="ct_st">questions, product</li>
</ul>