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<div class="bvseo-question-answer" data-questionid="4000707">
<h2 class="bvseo-question">
Is it possible to buy a replacment power cord?
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<div class="bvseo-author">Asked by: AEBU</div>
<div class="bvseo-answer" data-answerid="2969635">
Hi AEBU. Thanks for reaching out to us. We understand that you are looking for a replacement power cord for your CrockPot Pressure Cooker model SCCPPC100-V1. For the availability of it, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="3926871">
<h2 class="bvseo-question">
Where can I purchase a glass lid for my 10 quart Crockpot Express? The manual on mine says the glass lid was optional, but I want to purchase one. Thanks.
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<div class="bvseo-author">Asked by: Nessie772</div>
<div class="bvseo-answer" data-answerid="2922659">
Hi there, Nessie772! Thanks for reaching out to us. We will be more than happy to answer your question. Unfortunately, the glass lid is not in stock for this model. However, when using the slow cook function, ensure the Steam Release Dial is in the &ldquo;Release&rdquo; position. This function will cook similarly to standard slow cookers, using lower temperatures and longer cooking times to achieve tender, flavorful meals. We hope this information helps. Thank you very much for your question and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="3918668">
<h2 class="bvseo-question">
I have a Crock-pot: SCCPPC800-V1. Every time I use the slow cook function, even on the low setting it is boiling the food. Even though the release valve is on release it still gets pressurized. Can you let me know if there's a way to fix this?
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<div class="bvseo-author">Asked by: Mr313Jones</div>
<div class="bvseo-answer" data-answerid="2918583">
Hey there, Mr313Jones! We are extremely sorry to hear that you pressure cooker boils food on a slow cooking setting. Please accept our sincerest apology for the inconvenience this has caused you. We have high expectations for our products here at Crock-Pot, and we would like to hear more about your experience with your Express Crock. In order for us to properly assist you with this matter, please contact us at 1-800-323-9519 for immediate assistance. We are open from Monday to Friday 9 am to 5 pm EST. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="3913783">
<h2 class="bvseo-question">
I&rsquo;m trying to figure out how to get a glass lid for the 10qt express cooker. I received mine as a gift earlier this year but it didn&rsquo;t come with the glass lid so I can&rsquo;t use the slow cooker function. Absolutely love it otherwise.&nbsp;
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<div class="bvseo-author">Asked by: MaryHurl</div>
<div class="bvseo-answer" data-answerid="2915294">
Hi, there! Thanks for reaching out to us. We will be more than happy to answer your question. Unfortunately, the glass lid is not in stock for this model. However, when using the slow cook function, ensure the Steam Release Dial is in the &ldquo;Release&rdquo; position. This function will cook similarly to standard slow cookers, using lower temperatures and longer cooking times to achieve tender, flavorful meals. We hope this information helps. Thank you very much and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="3849610">
<h2 class="bvseo-question">
I did see your answer regarding not using the Crockpot for canning but I assume you are only talking about pressure canning. How about steam canning where the vent is left open? I know that Instapot and other pressure cookers advise this method is safe.
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<div class="bvseo-author">Asked by: Robbo</div>
<div class="bvseo-answer" data-answerid="2913345">
Hi there, Robbo! Thanks for reaching out to us. CrockPot Express has not been designed for canning as this process requires a specific size and venting procedures to avoid building pressure during the canning cycle. We also do not recommend converting processes intended for use with regular pressure canners to ensure safety while using our product. We hope this information helps. Thank you for your question and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="3687009">
<h2 class="bvseo-question">
I like to use a liner when using a slow cooker. Any suggestions since the largest I've seen are 8 quart size?
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<div class="bvseo-author">Asked by: worldshaking00</div>
<div class="bvseo-answer" data-answerid="2815291">
Hi, there! Thank you for your inquiry. We understand that you are looking for a replacement part for your CrockPot model. For further assistance, please reach out to us at 1-800-323-9519. We are open from Monday to Friday 9 am to 5 pm EST. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="3424135">
<h2 class="bvseo-question">
Where can we find a replacement 10qt pot? &nbsp;The non stick coating is fantastic, but has chipped. Id also love the option to have one to swap out when making multiple dishes in one meal. Thanks!
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<div class="bvseo-author">Asked by: NAJW</div>
<div class="bvseo-answer" data-answerid="2700568">
Hi, there! We regret to inform you that the replacement insert for the Crockpot model is currently unavailable. For more information on replacement parts for your CrockPot please visit our third party retailer store eReplacementParts or call a toll free number 833-337-7214, Monday to Friday 7:00 AM - 12:00 AM. Thank you for your inquiry. Have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="3298619">
<h2 class="bvseo-question">
Can this be used for canning?&nbsp;
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<div class="bvseo-author">Asked by: Kelliminn</div>
<div class="bvseo-answer" data-answerid="2617002">
Hi there! Thank you for reaching out to us. CrockPot Express has not been designed for canning as this process requires a specific size and venting procedures to avoid building pressure during the canning cycle. We hope this helps.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="3135033">
<h2 class="bvseo-question">
What is the Part Number for the Bobber Valve? I called e-replacement parts and they told me to call Crock Pot to get a part number because e-replacement parts does not have a part number for the bobber valve.
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<div class="bvseo-author">Asked by: Porras</div>
<div class="bvseo-answer" data-answerid="2513475">
Hi, there! Thank you for your inquiry. We understand that you are looking for a replacement part for your CrockPot model. For the availability of it, please reach out to us at 1-800-323-9519 or email us at
[email protected]. We are open from Monday to Friday 9 am to 5 pm EST. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2908544">
<h2 class="bvseo-question">
I have a 10 quart Express cooker, model SCCPPC100-V1, it didn't come with a glass lid, how do I get a glass lid for it and a seal, it only came with one seal and I would like a replacement
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<div class="bvseo-author">Asked by: Marc57</div>
<div class="bvseo-answer" data-answerid="2366668">
Hey there! We hope you are healthy and staying safe. We are pleased to inform that the glass lid is optional with the Express cooker and is not included with the unit accessories. However, We're glad to help you checking the availability of a replacement lid for your slow cooker. For help in obtaining the replacement lid that you need, please give us a call at 1-800-323-9519. For your convenience, our Consumer Care Team is available Monday through Friday, 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2907224">
<h2 class="bvseo-question">
Is crock pot going to make a stainless steel interior pot? Still waiting and hoping they release it.&nbsp;
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<div class="bvseo-author">Asked by: Nuggets</div>
<div class="bvseo-answer" data-answerid="2363005">
Thank you for your inquiry and your interest in our products. We are constantly working on improving our products and will forward your comments to our product team. If there's anything we can do to assist you further, please don't hesitate to contact us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2678998">
<h2 class="bvseo-question">
where can I find a multi-cooker recipe for corned beef?
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<div class="bvseo-author">Asked by: AT Thru Hiker</div>
<div class="bvseo-answer" data-answerid="2281519">
Hi there! Thank you for contacting us. We will be more than happy to send you a recipe book. For further assistance, please email us at crockpo
[email protected]. We are open from Monday to Friday 9 am to 5 pm EST. Thank you and please stay safe!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2734089">
<h2 class="bvseo-question">
Where do I get a replacement steam valve?
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<div class="bvseo-author">Asked by: AmyHinCincy</div>
<div class="bvseo-answer" data-answerid="2266047">
For the availability of the part/s needed, call at 1-800-546-5637 for immediate assistance. Monday to Friday from 9:00 am till 5:00 pm EST.
<div class="bvseo-author">Answered by: Snowball1220</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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