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<div class="bvseo-question-answer" data-questionid="4411119">
<h2 class="bvseo-question">
Does Crockpot sell additional trays and lids? We use this daily and it would be nice to have several trays to swap into the heading layer and not have to wash the one every day.
</h2>
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<div class="bvseo-author">Asked by: TMR79</div>
<div class="bvseo-answer" data-answerid="3259772">
Hello there TMR79! Thanks for reaching out to us. We will be more than happy to answer your question! Unfortunately, the requested additional food containers and lids for the Crock-Pot GO Portable Food Warmer are not available as separate parts for purchase. Iif you have more questions, please do not hesitate to contact us directly via https://www.crockpot.com/support/contact-us or through LiveChat. We&rsquo;re available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time. Thank you, and please stay safe! CrockPot Consumer Care.
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-24</div>
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<div class="bvseo-question-answer" data-questionid="4411857">
<h2 class="bvseo-question">
Can I purchase a second insert? Do you make a divided insert (keep two different items warm but not combined)?
</h2>
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<div class="bvseo-author">Asked by: TeacherELA</div>
<div class="bvseo-answer" data-answerid="3259698">
Hello! Unfortunately, the inserts for this model are not available for purchase separately at this time. If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-24</div>
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<div class="bvseo-question-answer" data-questionid="4419511">
<h2 class="bvseo-question">
I just purchased the electric lunch box and after 1 week, the plastic lid locking feature broke. Can you replace this?
</h2>
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<div class="bvseo-author">Asked by: MB716</div>
<div class="bvseo-answer" data-answerid="3259690">
Hello. Thanks for reaching out to us. We are deeply sorry to hear about the inconvenience and apologize for it. If the part of your CrockPot model is broken, please reach out to us directly for further assistance via https://www.crockpot.com/support/contact-us or through LiveChat. We&rsquo;re available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time. Thank you! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-24</div>
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<div class="bvseo-question-answer" data-questionid="4417345">
<h2 class="bvseo-question">
Can I put the stainless steel insert (without the lid, only the stainless steel insert) into the oven?
</h2>
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<div class="bvseo-author">Asked by: luisv</div>
<div class="bvseo-answer" data-answerid="3259652">
Hello! Unfortunately, the inner food container is not ovenproof or microwave safe. If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-24</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4423882">
<h2 class="bvseo-question">
Can this electric lunch box warm up frozen dinner like TV dinner?
</h2>
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<div class="bvseo-author">Asked by: Anna12345</div>
<div class="bvseo-answer" data-answerid="3259616">
Hello! This product can reheat frozen meals, but please note this will take longer than indicated in the product description, as this was measured for refrigerated foods. If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-24</div>
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<div class="bvseo-question-answer" data-questionid="4465245">
<h2 class="bvseo-question">
Why would they call it an &ldquo;on the go&rdquo; when you are literally not able to take it on the go and heat it up?! I thought this had a plus for the truck, that&rsquo;s the only reason I bought it. Very misleading on their part.
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<div class="bvseo-author">Asked by: Kc000</div>
<div class="bvseo-answer" data-answerid="3259343">
Hello! We apologize that you have felt mislead by the product description. An access to an outlet is indeed required to use the lunchbox. This design was made with lunches at school or work in mind. We currently do not carry any lunch warmer that are accumulator or battery powered. If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-23</div>
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<div class="bvseo-question-answer" data-questionid="4449721">
<h2 class="bvseo-question">
Clip on the lid broke off when I was trying to take the lid off. Got this as a Christmas present. Any way I can get a replacement clip or lid?
</h2>
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<div class="bvseo-author">Asked by: BKEY</div>
<div class="bvseo-answer" data-answerid="3248438">
Hello! We are sorry to hear the lid clip has broken off. We will be happy to assist you with a warranty claim or replacement of the part. Please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-03-20</div>
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<div class="bvseo-question-answer" data-questionid="4432389">
<h2 class="bvseo-question">
Can this be use out of the country in Europe?
</h2>
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<div class="bvseo-author">Asked by: Amantha</div>
<div class="bvseo-answer" data-answerid="3241638">
Hello! The product is designed for use only with the US and Canada outlets. The difference in voltage may cause the electronics to malfunction. We do not recommend using the product with 220-240 volts outlets in Europe. Additionally, use outside of North America with void your warranty. For the selection of units compatible with European outlets please visit https://crockpoteurope.com/. If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-03-28</div>
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</div>
<div class="bvseo-question-answer" data-questionid="4433884">
<h2 class="bvseo-question">
Is there a way to buy more inserts? I&rsquo;d like to use the lunchbox for meal prepping for the week but I only have one insert
</h2>
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<div class="bvseo-author">Asked by: Jmt10205</div>
<div class="bvseo-answer" data-answerid="3240435">
Hello, Thanks for reaching out to us. We will be more than happy to answer your question! Unfortunately, the requested food containers for the Crock-Pot GO Portable Food Warmer are not available as separate parts for purchase. We hope this information proves helpful, and if you have more questions, do not hesitate to contact us directly via https://www.crockpot.com/support/contact-us or through LiveChat. We&rsquo;re available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time. Thank you! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-03-26</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4402614">
<h2 class="bvseo-question">
I know that the crockpot go comes with a wall plug. I have a plug for my truck that fits the unit. Will it damage it if I use 12 volt plug to heat my food on the go?
</h2>
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<div class="bvseo-author">Asked by: Stumpy</div>
<div class="bvseo-answer" data-answerid="3220096">
Hello, Thanks for reaching out to us. We will be more than happy to answer your question! Our units are only recommended for use in a standard 120V AC outlet. We do not recommend using transformers, converters, adapters or power sources other than home outlets, as they have not been tested with our products and we cannot guarantee that your product will be safe to use.&nbsp; We hope this information proves helpful, and if you have any more questions, do not hesitate to contact us directly via https://www.crockpot.com/support/contact-us or through LiveChat. We&rsquo;re available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time. Thank you! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-01-08</div>
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</div>
<div class="bvseo-question-answer" data-questionid="4399357">
<h2 class="bvseo-question">
How long is it okay to keep plugged in? Is 4 hours ok or only 2.
</h2>
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<div class="bvseo-author">Asked by: Ronny3</div>
<div class="bvseo-answer" data-answerid="3218379">
Hello! Your CrockpotGo is not meant to warm foods rapidly. Heat times will vary depending on the type of food being warmed and the starting temperature of the food. Stirring will help to speed up the time it takes to heat the food. When your food reached the desired temperature, then the unit can be unplugged. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-06-27</div>
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</div>
<div class="bvseo-question-answer" data-questionid="4268475">
<h2 class="bvseo-question">
Is it possible to buy extra stainless steel food containers for the lunch box or lunch crock?&nbsp;
</h2>
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<div class="bvseo-author">Asked by: FarmerRaz</div>
<div class="bvseo-answer" data-answerid="3217559">
I wish they would make extra insets too...this was I could freeze leftovers in them and have lunch to go...Crockpot this is stupid. You are loosing money...people want them
<div class="bvseo-author">Answered by: ChrisCH</div>
<div class="bvseo-pubdate">Date published: 2024-03-28</div>
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<div class="bvseo-question-answer" data-questionid="4195469">
<h2 class="bvseo-question">
I have been a long time fan of the lunch crock pots, but longed for you to make a square pan to fit store bought frozen entrees. No you have it, but the color is so drab! When will you make other colors available?
</h2>
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<div class="bvseo-author">Asked by: Crockpot Collector</div>
<div class="bvseo-answer" data-answerid="3095966">
Hello! Thank you for asking this question and for interest in our products! There is no information on other options for now, but we are still working on our offer! If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-08-13</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4179019">
<h2 class="bvseo-question">
I would like to know where your Crockpot products are made. I only purchase products made in the USA as much as possible. Are your Crockpot products made in the USA. Thank you and have a Blessed Day.
</h2>
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<div class="bvseo-author">Asked by: Thomas F</div>
<div class="bvseo-answer" data-answerid="3088387">
Hi! Thank you for taking your time to ask us this question about our CrockPot products. We appreciate your interest in our units! Our CrockPots' parts are produced internationally and they are assembled in China and Mexico. Should you have any more questions or queries, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. We are always happy to help! Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-08-13</div>
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</div>
<div class="bvseo-question-answer" data-questionid="4178892">
<h2 class="bvseo-question">
How much electric power does this use? I want to plug into an inverter in my car but can't find specs.
</h2>
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<div class="bvseo-author">Asked by: Steve R</div>
<div class="bvseo-answer" data-answerid="3088375">
Hello! Thank you for taking your time to ask us this question! We will be happy to answer! Our Food Warmer uses 50 watts, 0.42 amps. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. We are always happy to help! Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-01-14</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4177395">
<h2 class="bvseo-question">
Will this become available with a glass insert for the food? I know stainless steel is best for heating, however I prefer glass for my consumable containers.
</h2>
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<div class="bvseo-author">Asked by: Johnny F</div>
<div class="bvseo-answer" data-answerid="3084939">
Hello, this is from CrockPot Thanks for reaching out to us. We will be more than happy to answer your question! We appreciate you providing suggestions. We will take your advice and hopefully provide you with the glass option. Thank you and please stay safe! CrockPot Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-08-13</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4176436">
<h2 class="bvseo-question">
Is it possible to purchase additional inserts for the CrockPotGo? &nbsp;I would like to food-prep a few days ahead of time, and would love to have the option to purchase more of the inserts.&nbsp;
</h2>
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<div class="bvseo-author">Asked by: Whimsy</div>
<div class="bvseo-answer" data-answerid="3084489">
Hello, this is from CrockPot Thanks for reaching out to us. We will be more than happy to answer your question! I would like to apologize for the inconvenience caused. Kindly note the inserts are not sold separately. Thank you and please stay safe! CrockPot Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-01-02</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4161944">
<h2 class="bvseo-question">
What kind of plug in does it come with? I need a car charger
</h2>
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<div class="bvseo-author">Asked by: Bobbyj</div>
<div class="bvseo-answer" data-answerid="3073259">
Hello, this is from CrockPot Thanks for reaching out to us. We will be more than happy to answer your question! This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to modify the plug in any way. Thank you and please stay safe! CrockPot Car
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-01-04</div>
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<div class="bvseo-question-answer" data-questionid="4158641">
<h2 class="bvseo-question">
Hi I have a question you cant buy off the actual crockpot site now what's up with that?
</h2>
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<div class="bvseo-author">Asked by: Bigmama48</div>
<div class="bvseo-answer" data-answerid="3070279">
Hi there, this is Frank from CrockPot. We appreciate your interest in our brand and do not sell our products directly on our website. Kindly reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-01-14</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4142277">
<h2 class="bvseo-question">
This product is out of stock at all locations that are listed. When will it become available?
</h2>
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<div class="bvseo-author">Asked by: brownsugarrn</div>
<div class="bvseo-answer" data-answerid="3060727">
Hello, this is from CrockPot Thanks for reaching out to us. We will be more than happy to answer your question! I would like to apologize for the inconvenience we might have caused you. Kindly note we are unable to provide an estimated date at this point. You may reach out to us through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! CrockPot Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-08-13</div>
</div>
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<div class="bvseo-question-answer" data-questionid="4136914">
<h2 class="bvseo-question">
When will this be available to purchase? It is not available on any websites you mention in an earlier response.
</h2>
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<div class="bvseo-author">Asked by: butterbean1</div>
<div class="bvseo-answer" data-answerid="3055771">
Hi butterbean1, We have this product in stock for you; kindly reach out to us via https://www.crock-pot.com/support/contact-us or LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-08-13</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4135134">
<h2 class="bvseo-question">
I have looked at every retailer listed below online. No one Carrie&rsquo;s this product. Where can we buy it? The name of the product doesn&rsquo;t even pull up online.&nbsp;
</h2>
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<div class="bvseo-author">Asked by: Very Frustrated</div>
<div class="bvseo-answer" data-answerid="3055722">
Hi there, this is Frank from CrockPot. We appreciate your commitment to our brand and will be happy to help you purchase this product. Kindly reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4131640">
<h2 class="bvseo-question">
This thing cant be found to purchase online anywhere&hellip;.. &nbsp;Any suggestions?
</h2>
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<div class="bvseo-author">Asked by: Dugan54</div>
<div class="bvseo-answer" data-answerid="3054202">
Hello, this is from CrockPot Thanks for reaching out to us. We will be more than happy to answer your question! Please visit our retailers below. &bull; Amazon &bull; Target &bull; Walmart &bull; Kohl's &bull; Best Buy &bull; Bed Bath &amp; Beyond &bull; Meijer I hope this has helped and please do not hesitate to contact us should you have any further queries.&nbsp; Thank you and please stay safe! CrockPot Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4131058">
<h2 class="bvseo-question">
I got a crockpot for christmas just opened it today! Put ingredients for soup in put it on 6 hrs on high checked it 2 hrs later not even Luke warm very disappointed what can I do with it? &nbsp;It is a 7 qt digital ceramic crockpot
</h2>
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<div class="bvseo-author">Asked by: BevA</div>
<div class="bvseo-answer" data-answerid="3054166">
Hello BevA, this is from CrockPot Thanks for reaching out to us. We will be more than happy to answer your question! We will be happy to assist you with this issue. Kindly reach out to us through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! CrockPot Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4129267">
<h2 class="bvseo-question">
Why don&rsquo;t you make the cord a USB TO PLUG I to a wall out let or to be able to use in an auto. My friends drive school buses they have only USB ports they go on long field trips and have to take their dinner this would make the lunch crock more versatile&nbsp;
</h2>
<div class="bvseo-question-detail">
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<div class="bvseo-author">Asked by: KitKat 1218</div>
<div class="bvseo-answer" data-answerid="3051501">
That would be great if a USB could handle the amps. It would be great if it could. Using a inverter plug into cigarette lighter would work.
<div class="bvseo-author">Answered by: Flashkb</div>
<div class="bvseo-pubdate">Date published: 2023-11-20</div>
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