Crock-Pot® Programmable 7-Quart MyTime® Cook & Carry®Slow Cooker, Stainless Steel

<!--begin-bvseo-questions--> <!--begin-questions--> <div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="4598738"> <h2 class="bvseo-question"> Is there a way to purchase a replacement inner pot for this model? I&amp;rsquo;ve been looking but can&amp;rsquo;t seem to find an answer. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: MadelineW</div> <div class="bvseo-answer" data-answerid="3359083"> Hello Madeline, thank you for reaching out. For replacement parts, we recommend visiting our website at https://www.crock-pot.com/e-replacement-parts.html. If you need further assistance, please don&amp;rsquo;t hesitate to let us know via our Crock-Pot &amp;quot;Contact Us&amp;quot; website at https://www.crock-pot.com/support/contact-us. We&amp;rsquo;re available Mon.-Fri. 9am -5pm Eastern Time.&#13;&#10;&#13;&#10;Thank you,&#13;&#10;Crock-Pot&amp;reg; Consumer Care <div class="bvseo-author">Answered by: Crockpot&reg; Consumer Care</div> <div class="bvseo-pubdate">Date published: 2025-01-15</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4599675"> <h2 class="bvseo-question"> Rivet for locking lid handle broke. Trying to find replacement lid </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Tfer</div> <div class="bvseo-answer" data-answerid="3356988"> Hello. &#10;&#10;Thank you for taking the time to reach out to us about your Crock-Pot&amp;reg; Programmable 7-Quart MyTime&amp;reg; Cook &amp;amp; Carry&amp;reg; Slow Cooker. We are sorry that the lid for this specific crockpot is not sold separately.&#10;&#10;For further assistance, we encourage you to reach out to us directly. We&amp;rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time.&#10;&#10;Thank you!&#10;Crock-pot&amp;reg; Consumer Care <div class="bvseo-author">Answered by: CrockPot Consumer Team</div> <div class="bvseo-pubdate">Date published: 2025-01-14</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4583388"> <h2 class="bvseo-question"> I&amp;rsquo;m using my crockpot for the first time and it has an electrical burning smell, I&amp;rsquo;ve read this goes away after a few uses, is this normal? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Brittany95</div> <div class="bvseo-answer" data-answerid="3326491"> Hello! &#13;&#10;Thank you for reaching out! It&#39;s not uncommon to notice a slight electrical smell when using a Crock-Pot&amp;reg; for the first time. This smell often comes from the heating elements and can dissipate after a few uses. However, if the smell persists or becomes stronger, or if you notice any other unusual signs, we recommend discontinuing use and contacting customer support for further assistance.&#13;&#10;&#13;&#10;Please let us know if you have any other questions!&#13;&#10;https://www.crock-pot.com/support/contact-us&#13;&#10;&#13;&#10;Have a nice day! &#13;&#10;CrockPot Consumer Care <div class="bvseo-author">Answered by: Crockpot&reg; Consumer Care</div> <div class="bvseo-pubdate">Date published: 2024-12-06</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4577389"> <h2 class="bvseo-question"> Crock-Pot&amp;reg; Programmable 7-Quart MyTime&amp;reg; Cook &amp;amp; Carry&amp;reg;Slow Cooker, Stainless Steel, Model #:&#10;CPSCVTS70LL-S, is adapted for use in european countries ( Romania )? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Victor4045</div> <div class="bvseo-answer" data-answerid="3324854"> Hello&#13;&#10;Thank you for reaching out to us. &#13;&#10;This unit should be used in the US only. Please contact Crockpot Europe or your local retailer. &#13;&#10;If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&amp;rsquo;re available Mon.-Fri. 9am -5pm Eastern Time.&#13;&#10;&#13;&#10;Thank you!&#13;&#10;&#13;&#10;Crockpot Consumer Care <div class="bvseo-author">Answered by: Crockpot&reg; Consumer Care</div> <div class="bvseo-pubdate">Date published: 2024-12-02</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4566357"> <h2 class="bvseo-question"> Does this product contain PTFE ? Teflon in the heating element? Is it pet bird safe? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Morningstar</div> <div class="bvseo-answer" data-answerid="3321115"> Hello&#10;Thank you for reaching out to us.&#10;We regularly employ rigorous third-party testing to ensure that our slow cookers meet or exceed all applicable laws, regulations, and industry standards, including those related to lead content. Consumers should feel confident that our products are safe to use.&amp;nbsp;&#10;&#10;&#10;The glaze of our ceramic pots is a silicate made of quartz, feldspar, and clay. The glaze is covered over the pot, fired at high temperature to melt the glaze, and then cooled down. The glaze liquid is then turned into coating the same as glass film on the surface of the pot. This does not contain PTFE &amp;amp; PFOA.&amp;nbsp;&#10;If you have anymore questions or concerns, please do not hesitate to contact us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&amp;rsquo;re available Mon.-Fri. 9am -5pm Eastern Time.&#10;&#10;Thank you!&#10;&#10;Crockpot Consumer Care <div class="bvseo-author">Answered by: CrockPot Consumer Team</div> <div class="bvseo-pubdate">Date published: 2024-11-19</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4554529"> <h2 class="bvseo-question"> Does the lid to this model have a small whole in the lid? What is it for? At first I thought is was for a temperature probe but a probe does not come with this model. Or did I receive the wrong lid with the model I purchased? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: JoanHP</div> <div class="bvseo-answer" data-answerid="3313096"> Hello!&#10;&#10;The hole in the lid will release the steam if you are carrying a locked lid - lid hinges can only be used when carrying, not when cooking.&#10;&#10;Should you require any further assistance, please kindly reach out to us directly via our official &amp;quot;Contact Us&amp;quot; page.&#10;&#10;Thank you!&#10;&#10;CrockPot Consumer Care <div class="bvseo-author">Answered by: CrockPot Consumer Team</div> <div class="bvseo-pubdate">Date published: 2024-10-24</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4539624"> <h2 class="bvseo-question"> Unable to set the clock. Follow the directions and when I hit clock set it resets to 12:00 with schedule meal and manual lights flashing </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Christi2244</div> <div class="bvseo-answer" data-answerid="3302629"> Hello!&#10;&#9;&#10;Thank you for reaching out to us. We are truly sorry to hear about your experience and we apologize for any inconvenience this may have caused.&#10;&#9;&#10;Please contact us directly so that we can assist you further. You can reach out to us directly via via https://www.crockpot.com/support/contact-us or through LiveChat.&#10;&#9;&#10;We&amp;rsquo;re available Monday&amp;ndash;Friday, 9 a.m.&amp;ndash;5 p.m. Eastern Time.&#10;&#9;&#10;We are happy to help&#10;&#9;&#10;Thank you!&#10;CrockPot Consumer Care <div class="bvseo-author">Answered by: CrockPot Consumer Team</div> <div class="bvseo-pubdate">Date published: 2024-10-23</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4539282"> <h2 class="bvseo-question"> Cord storage </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Markus1257</div> <div class="bvseo-answer" data-answerid="3302623"> Hello!&#10;&#10;Thanks for reaching out to us. We will be more than happy to answer your question!&#10;&#10;Please be informed that there is no cord storage for this unit.&#10;&#10;We hope this information proves helpful.&#10;&#10;If you have any further questions you can reach out to us via https://www.crockpot.com/support/contact-us or through LiveChat.&#10;&#10;We&amp;rsquo;re available Monday&amp;ndash;Friday, 9 a.m.&amp;ndash;5 p.m. Eastern Time.&#10;&#9;&#10;Thank you.&#10;CrockPot&amp;reg; Consumer Care <div class="bvseo-author">Answered by: CrockPot Consumer Team</div> <div class="bvseo-pubdate">Date published: 2024-09-12</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4532532"> <h2 class="bvseo-question"> Where can I buy a replacement stone. I dropped mine and it broke!! </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: HJM611</div> <div class="bvseo-answer" data-answerid="3297501"> Hello! &#10;&#10;Unfortunately, the stoneware for this model is not available for purchase separately at this time. We apologize for the inconvenience.&#10; &#10;If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&amp;rsquo;re available Mon.-Fri. 9am -5pm Eastern Time.&#10; &#10;Thank you!&#10;CrockPot&amp;reg; Consumer Care <div class="bvseo-author">Answered by: CrockPot Consumer Team</div> <div class="bvseo-pubdate">Date published: 2024-10-29</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4502142"> <h2 class="bvseo-question"> I&amp;rsquo;m so excited to use! I&amp;rsquo;m just confused on the My Time. I leave for work at 5:30am and get home by 5:30pm. So I will be setting it up to cook before I leave for work and I want it to be done by 5:30pm. Does heating adjust for that long period? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Sam19</div> <div class="bvseo-answer" data-answerid="3283805"> Hello!&#10;&#10;Thank you for reaching out to us. We are happy to assist you with your inquiry.&#10;&#10;Please use the &amp;quot;HOUR&amp;quot; and &amp;quot;MINUTE&amp;quot; buttons to select cook time in increments of 15 minutes, up to 20 hours. Select the time based on the length of time indicated in the recipe. The time will begin to count down in one minute increments. Use &amp;quot;CANCEL TIMER&amp;quot; to clear the countdown timer. This will allow your slow cooker to remain on its current setting until turned off.&#10;&#10;For recipes that require a range of times, select the time closest to the setting on your slow cooker. For example, to cook a recipe calling for a cooking time of 7 to 9 hours on LOW, cook for 8 hours.&#10;&#10;When the cooking time has completed, the Crockpot&amp;trade; slow cooker automatically shifts to the &amp;quot;KEEP WARM&amp;quot; setting and the &amp;quot;KEEP WARM&amp;quot; light illuminates. To turn the Crockpot&amp;trade; slow cooker off, press the &amp;quot;START/STOP&amp;quot; button and unplug the unit from the outlet.&#10;&#10;We hope this information proves helpful. Should you have any further queries, please reach out to directly us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&amp;rsquo;re available Mon.-Fri. 9am -5pm Eastern Time.&#10;&#10;Thank you!&#10;CrockPot <div class="bvseo-author">Answered by: CrockPot Consumer Team</div> <div class="bvseo-pubdate">Date published: 2024-10-04</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4505732"> <h2 class="bvseo-question"> My crockpot cover will not latch </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Koda Ray</div> <div class="bvseo-answer" data-answerid="3281459"> Hello.&#10;&#10;Thank you for reaching out to us. We are truly sorry to hear about your experience and apologize for any inconvenience this may have caused.&#10;&#10;Please contact us directly so that we can assist you further. You can reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We are available Mon.-Fri. 9am -5pm Eastern Time.&#10;&#10;We are happy to help!&#10;&#10;Thank you.&#10;CrockPot&amp;reg; Consumer Care <div class="bvseo-author">Answered by: CrockPot Consumer Team</div> <div class="bvseo-pubdate">Date published: 2024-07-03</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4505637"> <h2 class="bvseo-question"> How do I adjust the weight from KG to lbs? I followed the users manual and pressed the button for 3 seconds, but it will not change. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Jamie353</div> <div class="bvseo-answer" data-answerid="3281433"> Hello! &#10;&#10;We would like to ask you to contact us directly, so we can determine what might be causing this issue.&#10; &#10;If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&amp;rsquo;re available Mon.-Fri. 9am -5pm Eastern Time.&#10; &#10;Thank you!&#10;CrockPot&amp;reg; Consumer Care <div class="bvseo-author">Answered by: CrockPot Consumer Team</div> <div class="bvseo-pubdate">Date published: 2024-07-03</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4478204"> <h2 class="bvseo-question"> What food option would you use for sauce and meatballs for the MyTime setting? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: AndreaV</div> <div class="bvseo-answer" data-answerid="3266737"> Hello.&#10;&#10;Thank you for reaching out to us.&#10;&#10;When it comes to cooking sauce and meatballs, we recommend using the &#39;MEAT&#39; option on the MyTime Slow Cooker.&#10;&#10;I hope this information helps.&#10;&#10;If you have any further questions you can reach out to us via https://www.crockpot.com/support/contact-us or through LiveChat. We&amp;rsquo;re available Monday&amp;ndash;Friday, 9 a.m.&amp;ndash;5 p.m. Eastern Time.&#10;&#10;Thank you.&#10;CrockPot&amp;reg; Consumer Care <div class="bvseo-author">Answered by: CrockPot Consumer Team</div> <div class="bvseo-pubdate">Date published: 2024-06-19</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4410609"> <h2 class="bvseo-question"> Should the kid on the 7-Cook &amp;amp; Carry be unlocked during cooking? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: GPT62</div> <div class="bvseo-answer" data-answerid="3259774"> Hello!&#10;&#10;Thanks for reaching out to us. We will be more than happy to answer your question!&#10;&#10;If you have a locking lid feature on your glass lid it&amp;rsquo;s extremely important to never lock the lid during the cooking process. Locking the lid during cooking, will keep the steam in producing pressure which could affect the slow cooker&amp;rsquo;s performance.&#10;&#10;The lid should be locked only when you move your CrockPot around, so it stabilizes the lid.&#10;&#10;We hope this information proves helpful, and if you have any other questions or concerns, please contact us directly via https://www.crockpot.com/support/contact-us or through LiveChat. &#10;We&amp;rsquo;re available Monday&amp;ndash;Friday, 9 a.m.&amp;ndash;5 p.m. Eastern Time.&#10;&#10;Thank you!&#10;&#10;CrockPot Consumer Care <div class="bvseo-author">Answered by: CrockPot Consumer Team</div> <div class="bvseo-pubdate">Date published: 2024-04-24</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4434764"> <h2 class="bvseo-question"> Hello, we are thinking of purchasing a crockpot in Florida to take back with us to Spain &#10;Model number CPSCVTS70LL-S is rated at 220 volts ? &#10;Which, if so, would be perfect for us &#10;We would simply use a simple adapter to use via a Spanish power outlet. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: sward1107</div> <div class="bvseo-answer" data-answerid="3259603"> Hello!&#10;&#10;This CrockPot is 120V and will only work within North America. If you live in Spain please check our localized website for 220V products: https://www.crockpot.com.es/&#10;&#10;If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&amp;rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time.&#10; &#10;Thank you!&#10;Crockpot Consumer Care <div class="bvseo-author">Answered by: CrockPot Consumer Team</div> <div class="bvseo-pubdate">Date published: 2024-04-24</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4465066"> <h2 class="bvseo-question"> Can I use slow cooker liners in this model? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Brigette</div> <div class="bvseo-answer" data-answerid="3259479"> Hello!&#10;&#10;The model can be used with plastic liners. However, they are not required for the cooking process.&#10;&#10;If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&amp;rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time.&#10; &#10;Thank you!&#10;Crockpot Consumer Care <div class="bvseo-author">Answered by: CrockPot Consumer Team</div> <div class="bvseo-pubdate">Date published: 2024-04-23</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4444619"> <h2 class="bvseo-question"> The schedule meal button and manual button are flashing. It will not turn on. How do I reset this crock pot? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: alice1456</div> <div class="bvseo-answer" data-answerid="3245412"> Hello!&#10;&#10;Thank you for reaching out to us. &#10;&#10;To reset your crockpot, we recommend trying the following steps:&#10;Unplug and Reset: Start by unplugging the crockpot from the power source. Wait for a few minutes, and then plug it back in. This can sometimes reset the control panel.&#10;Unit Reset: This can be done by pressing the select and off buttons all at once for up to 20 seconds&#10;If the problem persists, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&amp;rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time.&#10;&#10;Thank you and please stay safe! &#10;CrockPot Team <div class="bvseo-author">Answered by: CrockPot Consumer Team</div> <div class="bvseo-pubdate">Date published: 2024-04-21</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4402308"> <h2 class="bvseo-question"> Does this have PFAS,PFOA,PTFE? &#10;&#10;Is this toxin free? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: DC29</div> <div class="bvseo-answer" data-answerid="3220270"> Hello,&#13;&#10;&#13;&#10;Thanks for reaching out to us. We will be more than happy to answer your question!&#13;&#10;&#13;&#10;We regularly employ rigorous third-party testing to ensure that our slow cookers meet or exceed all applicable laws, regulations, and industry standards, including those related to lead content. Consumers should feel confident that our products are safe to use.&amp;nbsp;&#13;&#10;&#13;&#10;The glaze of our ceramic pots is a silicate made of quartz, feldspar, and clay. The glaze is covered over the pot, fired at high temperature to melt the glaze, and then cooled down. The glaze liquid is then turned into coating the same as glass film on the surface of the pot. This does not contain PTFE &amp;amp; PFOA.&amp;nbsp;&#13;&#10;&#13;&#10;We hope this information proves helpful, and if you have any questions, please reach out to us via https://www.crockpot.com/support/contact-us or through LiveChat. We&amp;rsquo;re available Monday&amp;ndash;Friday, 9 a.m.&amp;ndash;5 p.m. Eastern Time.&#13;&#10;&#13;&#10;Thank you!&#13;&#10;&#13;&#10;CrockPot Consumer Care <div class="bvseo-author">Answered by: Crockpot&reg; Consumer Care</div> <div class="bvseo-pubdate">Date published: 2024-01-09</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4377744"> <h2 class="bvseo-question"> Crock-pot doen&#39;t heat, only &amp;quot;manual&amp;quot; led is on and blinking..No one of buttons when press them don&#39;t funcion. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Alb Crock</div> <div class="bvseo-answer" data-answerid="3208152"> Hello there Alb Crock&#13;&#10;&#13;&#10;Thanks for reaching out to us. Your feedback is important to us as it helps us to improve our products and services continuously. &#13;&#10;&#13;&#10;We want to learn more about your situation and what exactly happened. Therefore we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&amp;rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time.&#13;&#10;&#13;&#10;Thank you, and please stay safe! <div class="bvseo-author">Answered by: Crockpot&reg; Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-11-29</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4189106"> <h2 class="bvseo-question"> Do you have operating manual in .pdf? I cant get it to open from this site. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Jeff K</div> <div class="bvseo-answer" data-answerid="3206664"> Just save the online manual to a PDF using &amp;quot;print to PDF&amp;quot;. <div class="bvseo-author">Answered by: NoComment</div> <div class="bvseo-pubdate">Date published: 2023-11-27</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4370335"> <h2 class="bvseo-question"> I need a replacement lid for the 7qt cook &amp;amp; carry, Model CPSCVTS70LL-S. I cannot find this model on any of the sites listed and I just bought this Crockpot. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: MimiGran</div> <div class="bvseo-answer" data-answerid="3201112"> Hello there MimiGran!&#13;&#10;&#13;&#10;Thanks for reaching out to us. We will be more than happy to answer your question! &#13;&#10;&#13;&#10;In order to check for the requested replacement part, we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&amp;rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time.&#13;&#10;&#13;&#10;Thank you, and please stay safe! <div class="bvseo-author">Answered by: Crockpot&reg; Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-11-15</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4367335"> <h2 class="bvseo-question"> My unit is relatively new and has only been used a few times. I went to use it today and the front panel is dead... I noticed a battery compartment on the bottom. Does it control the panel? I plugged it in and nothing.... </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: EricJMuehl</div> <div class="bvseo-answer" data-answerid="3198877"> Hello there EricJMuehl!&#13;&#10;&#13;&#10;Thanks for reaching out to us. We do apologize for the situation you have had with the unit, this is not the experience we would like you to have.&#13;&#10;&#13;&#10;For further assistance with this matter, we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&amp;rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time.&#13;&#10;&#13;&#10;Thank you, and please stay safe! <div class="bvseo-author">Answered by: Crockpot&reg; Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-11-15</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4327505"> <h2 class="bvseo-question"> Is the outside of the crock-pot (the silver, metal part) supposed to be very hot to the touch? I just used my digital thermometer to check the outside temperature and it&amp;rsquo;s around 173&amp;deg;. Others I&amp;rsquo;ve owned have never felt this hot. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: newlywed1020</div> <div class="bvseo-answer" data-answerid="3176900"> Hello!&#13;&#10;&#13;&#10;Due to the proximity between the heating element and the exterior of our slow cookers, it is normal for them to get quite hot on the outside. The heating element wraps around the sides of the unit. Therefore, on both the outside of the unit and in the product&#39;s instruction manual we recommend using a hot pad if you need to touch the unit during cooking.&#13;&#10;&#13;&#10;If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&amp;rsquo;re available Mon.-Fri. 9am -5pm Eastern Time.&#13;&#10;&#13;&#10;Thank you!&#13;&#10;&#13;&#10;CrockPot&amp;reg; Consumer Care <div class="bvseo-author">Answered by: Crockpot&reg; Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-11-15</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4285819"> <h2 class="bvseo-question"> I have a slow cooker model: SCCPTP600-P. &amp;nbsp;I need a replacement stoneware for it. Can you help? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Pastor</div> <div class="bvseo-answer" data-answerid="3153081"> Hello!&#13;&#10;&#13;&#10;For information on replacement parts, please kindly reach out to us directly via https://www.crock-pot.com/support/contact-us or through LiveChat. We&amp;rsquo;re available Mon.-Fri. 9am -5pm Eastern Time.&#13;&#10;&#13;&#10;Thank you!&#13;&#10;&#13;&#10;CrockPot&amp;reg; Consumer Care <div class="bvseo-author">Answered by: Crockpot&reg; Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-11-15</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4224641"> <h2 class="bvseo-question"> Can I order new stoneware for this product? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: BobD72</div> <div class="bvseo-answer" data-answerid="3113760"> Hi there,&#13;&#10; &#13;&#10;For us to assist you with your inquiry and check for the availability of the replacement stoneware, we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or LiveChat. We&amp;rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time.&#13;&#10; &#13;&#10;Thank you!&#13;&#10;CrockPot&amp;reg; Consumer Care <div class="bvseo-author">Answered by: Crockpot&reg; Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-11-15</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4202226"> <h2 class="bvseo-question"> Hello, I am looking for a replacement for one of the rubber feet for model&amp;nbsp;CPSCVTS7OLL-S, the 7 qt locking lid crock pot. &amp;nbsp;I love this pot and took it to an event last evening and came home without one of the rubber feet, now it won&amp;rsquo;t sit flat.&amp;nbsp; </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: DeeDeeLee</div> <div class="bvseo-answer" data-answerid="3100518"> Hello there DeeDeeLee!&#13;&#10;&#13;&#10;Thanks for reaching out to us. We will be more than happy to answer your question!&#13;&#10;&#13;&#10;In order for us to assist you further and check the availability of the requested parts, we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&amp;rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. <div class="bvseo-author">Answered by: Crockpot&reg; Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-11-15</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4196424"> <h2 class="bvseo-question"> Does the crockpot allow you to delay the start of cooking -I.e., &amp;nbsp;can you program it before you leave for work to start 2 hours later or the night before to start at a certain time in the morning? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Jewels127</div> <div class="bvseo-answer" data-answerid="3097797"> Hello there Jewels127,&#13;&#10;&#13;&#10;Thanks for reaching out to us. We will be more than happy to answer your question! &#13;&#10;&#13;&#10;On this unit, you can schedule a meal with MyTime Technology, first you need to set up the timer so it shows the actual time. Later, simply select your food type, amount, and you will be able to control what time will cooking cycle finish. MyTime automatically adjusts cooking cycle to your exact time. &#13;&#10;&#13;&#10;There are also Manual options for more control. After the cooking cycle is complete, the slow cooker will automatically switch to Warm setting and the timer will show how long the unit is on Warm. We hope this information helps. &#13;&#10;&#13;&#10;Should you have any further inquiries, we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&amp;rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. <div class="bvseo-author">Answered by: Crockpot&reg; Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-11-15</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4192662"> <h2 class="bvseo-question"> How would I cook chicken in a cream sauce using the mytime feature when my chicken breast pieces weigh a total of 4.3 lbs? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: dmintrip</div> <div class="bvseo-answer" data-answerid="3095950"> Hello!&#13;&#10;&#13;&#10;Here is a recipe for cooking chicken in a cream sauce using a Crockpot and the MyTime feature for 4.3 lbs of chicken breast pieces:&#13;&#10;&#13;&#10;Ingredients:&#13;&#10;4.3 lbs chicken breast pieces&#13;&#10;Salt and pepper, to taste&#13;&#10;1/4 cup all-purpose flour&#13;&#10;2 tablespoons butter&#13;&#10;1 onion, chopped&#13;&#10;2 cloves garlic, minced&#13;&#10;1 cup chicken broth&#13;&#10;1 cup heavy cream&#13;&#10;2 tablespoons chopped fresh parsley (optional)&#13;&#10;&#13;&#10;Instructions:&#13;&#10;&#13;&#10;Season the chicken with salt and pepper. Dredge the chicken in flour, shaking off any excess. In a large skillet, melt the butter over medium-high heat. Add the chicken and cook for 2-3 minutes per side, or until golden brown. Remove the chicken from the skillet and set it aside. Add the onion and garlic to the skillet and cook for 2-3 minutes, or until softened. Transfer the onion and garlic to the crockpot. Add the chicken broth and heavy cream in the skillet and stir to scrape up any browned bits from the bottom of the skillet. Pour the mixture over the chicken in the crockpot. Add the chicken breast to the crockpot, make sure they are covered with the sauce. Cook on low for 4-6 hours or on high for 2-3 hours, or until the chicken is cooked through and tender. Garnish with parsley before serving. Cooking times may vary depending on the thickness of your chicken breast pieces and your desired level of doneness. You can use a meat thermometer or the MytTme feature you have to check if the chicken is cooked through. The internal temperature of the chicken should reach 165&amp;deg;F (74&amp;deg;C) when it is fully cooked. &#13;&#10;&#13;&#10;Enjoy your meal!&#13;&#10;&#13;&#10;If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&amp;rsquo;re available Mon.-Fri. 9am -5pm Eastern Time.&#13;&#10;&#13;&#10;Thank you!&#13;&#10;&#13;&#10;CrockPot&amp;reg; Consumer Care <div class="bvseo-author">Answered by: Crockpot&reg; Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4188984"> <h2 class="bvseo-question"> What are the posts on the back towards the bottom for? Holding the cord, lid rest? I can&amp;rsquo;t figure it out. Thank you :-) </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: MamaDuck</div> <div class="bvseo-answer" data-answerid="3092608"> Hello!&#13;&#10;&#13;&#10;Thank you for taking your time to ask us this question! We will be happy to answer!&#13;&#10;&#13;&#10;The posts in the back are used for holding the cord. &#13;&#10;&#13;&#10;If you have any more questions or queries, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&amp;rsquo;re available Mon.-Fri. 9am -5pm Eastern Time.&#13;&#10;&#13;&#10;We are always happy to help!&#13;&#10;&#13;&#10;Thank you!&#13;&#10;&#13;&#10;CrockPot&amp;reg; Consumer Care <div class="bvseo-author">Answered by: Crockpot&reg; Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4184919"> <h2 class="bvseo-question"> What are the cooking temperatures for low and high? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Lindzy</div> <div class="bvseo-answer" data-answerid="3090165"> Hello Lindzy!&#13;&#10;&#13;&#10;Thank you for your inquiry. Both low and high stabilize at 209&amp;deg;F. The difference is the time it takes to reach that temperature. Low: 7-8 hours to reach the simmer point. High: 3-4 hours to get to the simmer point. &#13;&#10;&#13;&#10;For further inquiries, kindly contact us via https://www.crock-pot.ca/en_CA/customerservicecontact?cid&#61;contactus or LiveChat. We&amp;rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time.&#13;&#10;&#13;&#10;Thank you, and have a great year!&#13;&#10;Crockpot&amp;reg; Consumer Care <div class="bvseo-author">Answered by: Crockpot&reg; Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script> <!--end-questions--> <!--begin-pagination--> <ul id="bvseo-paginationSection"> <li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.crock-pot.com/slow-cookers/crock-pot-programmable-7-quart-mytime-cook-carryslow-cooker/SP_1944177.html?&bvrrp=Main_Site-en_US/questions/product/3/SP_1944177.htm">Crock-Pot&reg; Programmable 7-Quart MyTime&reg; Cook &amp; Carry&reg;Slow Cooker Questions - page 3</a></li> </ul> <!--end-pagination--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2026, m_6, d_15, h_12CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.46</li> <li data-bvseo="cp">cp_2, bvpage2n</li> <li data-bvseo="co">co_hasquestionsanswers, tq_49</li> <li data-bvseo="cf">loc_en_US, sid_SP_1944177, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_crockpot</li> </ul> <!--end-bvseo-questions--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>