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<div class="bvseo-question-answer" data-questionid="4559671">
<h2 class="bvseo-question">
How many watts is this?
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<div class="bvseo-author">Asked by: Jiimm</div>
<div class="bvseo-answer" data-answerid="3315459">
Hello! Thank you for reaching out to us. All CrockPot units operates on a standard 120V AC. In terms of power consumption, our slow cookers are energy efficient, using approximately 45 to 150 watts of electricity on LOW and between 150 and 210 watts on HIGH (which is equivalent to the energy consumption of 2 standard light bulbs). We hope this information proves helpful. 	 If you have any further questions you can reach out to us via https://www.crockpot.com/support/contact-us or through LiveChat. We are available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time. 	 Thank you. CrockPot&reg; Consumer Care.
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-10-29</div>
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<div class="bvseo-question-answer" data-questionid="4508675">
<h2 class="bvseo-question">
I need a oval 2.5 quart lid.
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<div class="bvseo-author">Asked by: Dustyhound</div>
<div class="bvseo-answer" data-answerid="3283818">
Hello! For more information about replacement parts, kindly contact us directly for further assitance via https://www.crockpot.com/support/contact-us or through LiveChat. We&rsquo;re available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time. We will be happy to help you! Thank you! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-07-11</div>
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<div class="bvseo-question-answer" data-questionid="4469784">
<h2 class="bvseo-question">
I need a knob
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<div class="bvseo-author">Asked by: Muddy</div>
<div class="bvseo-answer" data-answerid="3260251">
Hello there Muddy! Thanks for reaching out to us. We will be more than happy to answer your question! In order to check the availability of the requested replacement parts, we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, and please stay safe! CrockPot Consumer Care.
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-25</div>
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<div class="bvseo-question-answer" data-questionid="4430957">
<h2 class="bvseo-question">
What are the temperatures for each setting? I tried cooking a potato soup on low for over 8 hours and the potatoes were still hard.
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<div class="bvseo-author">Asked by: countrymama</div>
<div class="bvseo-answer" data-answerid="3259605">
Hello, On your slow cooker, both high and low stabilize at the same temperature (209&deg;F); it is just a matter of how long it takes to reach the simmer point. On high, it takes approximately 3-4 hours, whereas, on low, it takes approximately 7-8 hours to reach the simmer point. Once food reaches the simmer point, total cook time is dependent on the cut and weight of meat to reach the point of maximum flavor and texture potential. Most dishes can be prepared on either high or low. This is uniform across all of our current models. In the warm setting, your slow cooker will be between 165-175&deg;F. Always cook with the lid on for the recommended time. Do not remove the lid during the first two hours of cooking, to allow the heat to build up efficiently. To avoid undercooking, always fill the stoneware &frac12; to &frac34; full and conform to the recommended cook times (unless guided otherwise in our slow cooker recipes). If you have any more questions, please reach out to us via our official https://www.crock-pot.com/support/contact-us website or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-24</div>
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<div class="bvseo-question-answer" data-questionid="4445714">
<h2 class="bvseo-question">
Do I need to snap the lid on for cooking?
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<div class="bvseo-author">Asked by: Lessie</div>
<div class="bvseo-answer" data-answerid="3247293">
Hello! Thank you for your inquiry regarding the Crock-Pot&reg; SCCPCCM250-BT-BR. You should never lock the lid on for cooking; however, it is recommended to use the lid during the cooking process. The lid helps to trap heat and moisture, which are essential for cooking your favorite casseroles, dips, desserts, and more evenly. The Crock-Pot&reg; Casserole Crock features our Cook &amp; Carry&reg; locking lid system, which provides a secure seal during transport to prevent spills or messes. While cooking, you can simply place the lid on top of the stoneware without snapping it into place. This allows for easy access to your dish when needed. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, and please stay safe! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-03-24</div>
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<div class="bvseo-question-answer" data-questionid="4352679">
<h2 class="bvseo-question">
I need a replacement lid for this crockpot. Am I able to purchase one? Thanks!
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<div class="bvseo-author">Asked by: Cindy1023</div>
<div class="bvseo-answer" data-answerid="3190710">
Hi there! Thanks for reaching out to us. We will be more than happy to help you find a replacement lid for your slow cooker. For further assistance, please reach out to us at 1-800-323-9519 or email us at
[email protected]. We are open from Monday to Friday 9 am to 5 pm EST. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-10-12</div>
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<div class="bvseo-question-answer" data-questionid="4180616">
<h2 class="bvseo-question">
I need to replace the lid for this item. The rivet on the clamp has broken. Where can I find just the lid?
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<div class="bvseo-author">Asked by: Jon Amidei</div>
<div class="bvseo-answer" data-answerid="3088546">
Hi! Thank you for asking this question - we will be happy to answer it! The correct reference part number for the lid is 191768000000. It may be found here: https://www.ereplacementparts.com/. Should you have any more questions or queries, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-08-14</div>
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<div class="bvseo-question-answer" data-questionid="4070210">
<h2 class="bvseo-question">
Where can I find videos for recipes?&nbsp;
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<div class="bvseo-author">Asked by: ToniM</div>
<div class="bvseo-answer" data-answerid="3012276">
Hi there ToniM! Thankyou for reaching out to us. In regards to your inquiry, you can check out more recipes on our website linked here: https://www.crock-pot.com/on/demandware.store/Sites-crockpot-Site/default/Content-BlogLanding?fdid=recipes. For further assistance, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thankyou and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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