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<div class="bvseo-question-answer" data-questionid="4860927">
<h2 class="bvseo-question">
Where can I buy this crock-pot?
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<div class="bvseo-author">Asked by: Tues09</div>
<div class="bvseo-answer" data-answerid="3689856">
Hello, Thank you for reaching out and for your interest in the Crock-Pot Manual 2.5-Quart Casserole Crock Slow Cooker White &amp; Blue. You may find our official retailers and purchasing options here: https://www.crock-pot.com/where-to-buy.html If you need any further assistance, please contact us via our official website, and we will be more than happy to assist you. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Have a nice day! Crock-Pot Consumer Care Team
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2026-04-27</div>
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<div class="bvseo-question-answer" data-questionid="4807869">
<h2 class="bvseo-question">
I cannot figure out how to wrap the cord for transport. This must be a gimmick or my unit came without such a feature as advertised.
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<div class="bvseo-author">Asked by: Maryeee</div>
<div class="bvseo-answer" data-answerid="3654356">
Hello Maryee! Thank you for reaching out about the cord on your Crock‑Pot&reg; Manual 2.5‑Quart Casserole Crock&reg; Slow Cooker. A short power‑supply cord is used to reduce the risk of it being grabbed by children, becoming entangled in, or tripping over a longer cord. If you&rsquo;re still having trouble with storage or have questions about your unit, please feel free to contact us &mdash; we&rsquo;re always here to help. If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! Crockpot Consumer Care Team
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2026-03-06</div>
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<div class="bvseo-question-answer" data-questionid="4796427">
<h2 class="bvseo-question">
I accidentally dropped and broke the ceramic insert. I love this Crokpot! Can I buy a replacement insert?
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<div class="bvseo-author">Asked by: Hammie</div>
<div class="bvseo-answer" data-answerid="3654338">
Hello Hammie! Thank you for reaching out. Unfortunately, the ceramic insert for this model is not available for individual purchase. If the unit is still within the warranty period, please have the Consumer fill out the warranty claim form on our official website so our team can review the case and provide further assistance. https://www.crock-pot.com/support/warranty Hope this information helps. If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, and please stay safe! Crockpot Consumer Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2026-03-06</div>
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<div class="bvseo-question-answer" data-questionid="4775719">
<h2 class="bvseo-question">
How to close lid shut tightly. It worked until today what could I be doing wrong?
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<div class="bvseo-author">Asked by: Carolmarozzi</div>
<div class="bvseo-answer" data-answerid="3591122">
Hello! Thank you for reaching out about your Crock‑Pot&reg; Manual 2.5‑Quart Casserole Crock&reg; Slow Cooker. We&rsquo;re sorry to hear the lid isn't closing tightly anymore. To ensure a proper fit, please check that the stoneware is seated evenly in the base and that the lid is aligned correctly with the handles. Even a slight shift in placement can prevent the lid from sealing. Make sure the rim and lid are free of food residue, as buildup can also affect closure. If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, and please stay safe! Crock-Pot Consumer Care Team
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2025-12-02</div>
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<div class="bvseo-question-answer" data-questionid="4737342">
<h2 class="bvseo-question">
What temperature is high supposed to get to?
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<div class="bvseo-author">Asked by: Coll145</div>
<div class="bvseo-answer" data-answerid="3548102">
Hello. Thank you for reaching out to us. On your Crock-Pot&reg; Manual 2.5-Quart Casserole Crock&reg; Slow Cooker, both high and low stabilize at the same temperature (209&deg;F); it is just a matter of how long it takes to reach the simmer point. On high, it takes approximately 3-4 hours, whereas, on low, it takes approximately 7-8 hours to reach the simmer point. Once food reaches the simmer point, total cook time is dependent on the cut and weight of meat to reach the point of maximum flavor and texture potential. Most dishes can be prepared on either high or low. This is uniform across all of our current models. In the warm setting, your slow cooker will be between 165-175&deg;F. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2025-09-22</div>
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<div class="bvseo-question-answer" data-questionid="4713778">
<h2 class="bvseo-question">
I love this crock-pot unfortunately the lid was dropped by my teenager. Is there anyway I can purchase a replacement?
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="3520223">
Hi there, We're so glad to hear you love your Crock-Pot! We're sorry to hear about the lid accidents definitely happen. To see if a replacement lid is available under warranty or for purchase, please visit our official warranty and replacement parts page and fill out the claim form here: https://www.crock-pot.com/support/warranty Be sure to have your model number and any purchase details handy to help speed up the process. Let us know if you need help locating that information&mdash;we&rsquo;re happy to assist! Have a great day! Crock-Pot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2025-08-06</div>
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<div class="bvseo-question-answer" data-questionid="4606249">
<h2 class="bvseo-question">
Hello, this item is listed in Amazon with a voltage of 220 V. Do you have a version that has 110 V, so I can use it in the USA. Thank you.
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<div class="bvseo-author">Asked by: Jewels333</div>
<div class="bvseo-answer" data-answerid="3364315">
Hello. Thank you for reaching out to us. All CrockPot units operate on a standard 120V AC. In terms of power consumption, our slow cookers are energy efficient, using approximately 45 to 150 watts of electricity on LOW and between 150 and 210 watts on HIGH (which is equivalent to the energy consumption of 2 standard light bulbs). Therefore, you can use it in the USA. If you have any more questions, please do not hesitate to get in touch with us directly. We&rsquo;re available Mon.-Fri. 9am - 8pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2025-01-21</div>
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<div class="bvseo-question-answer" data-questionid="4587703">
<h2 class="bvseo-question">
The stoneware in my crockpot fell and broke. Can I buy a replacement part?
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<div class="bvseo-author">Asked by: JKendrick</div>
<div class="bvseo-answer" data-answerid="3331515">
Hello, Thank you for contacting CrockPot. We are so sorry for the issue presented. Please, explore our replacement products at various retailers listed here: https://www.crock-pot.com/e-replacement-parts.html . To check availability, kindly inquire with the respective retailers, as this information is not within our database. You will just need to mention the model of your product. For further inquiries or assistance, please feel free to connect with us through our contact form: https://www.crock-pot.com/support/contact-us, give us a call at 1-800-323-9519, or engage with us via LiveChat. Our support team is available Monday through Friday from 9 am to 5 pm Eastern Time. We're here to help! -CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-12-21</div>
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