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<div class="bvseo-question-answer" data-questionid="3929450">
<h2 class="bvseo-question">
The digital display on my 8Qt has stopped working. Though I can turn the unit on High or Low but not for an amount of time and not to turn off. It is out of warranty. If I use a timer on my stove to make sure I manually turn it off, is it safe to use?
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<div class="bvseo-author">Asked by: CPrice</div>
<div class="bvseo-answer" data-answerid="2926054">
Hey there, CPrice! Thanks for reaching out to us. We are sorry to hear that the digital display has stopped working on your slow cooker. Please accept our sincerest apology for the inconvenience this has caused you. You may need to reset your slow cooker. To do this, simply hold down the select and power buttons for 30 seconds while it is plugged in. You will then want to unplug the unit and plug it back in. This should resolve the issue you described. We hope it helps. Thank you and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-01-19</div>
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<div class="bvseo-question-answer" data-questionid="3929719">
<h2 class="bvseo-question">
Is there anyway I can but a replacement crock insert? Mine broke halfway thru cooking. Thankfully I had a liner in and it didn&rsquo;t penetrate. So no huge mess!&nbsp; I love this crock pot, but I can&rsquo;t find another one locally.&nbsp; PLEASE HELP!!
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<div class="bvseo-author">Asked by: SadAndCrockless</div>
<div class="bvseo-answer" data-answerid="2924872">
Hey there, SadAndCrockless! We are extremely sorry that the stoneware has cracked during cooking. Please accept our sincerest apology for the inconvenience this has caused you. We will be glad to help you and check the availability of replacement stoneware for your slow cooker. For your convenience, the requested part number is 183111000000. For help in obtaining the requested part, please give us a call at 1-800-323-9519 for immediate assistance. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST. Thank you and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-01-17</div>
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<div class="bvseo-question-answer" data-questionid="3923257">
<h2 class="bvseo-question">
&nbsp;Have 8qt crockpot. &nbsp;Want to cook county style ribs &nbsp;have 4lbs how much time n what temp do I use?
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<div class="bvseo-author">Asked by: Tweedy</div>
<div class="bvseo-answer" data-answerid="2922202">
Hey there, Tweedy! Thanks for reaching out to us. On your slow cooker, both high and low stabilize at the same temperature (209&deg;F); it is just a matter of how long it takes to reach the simmer point. On high, it takes approximately 3-4 hours, whereas on low, it takes approximately 7-8 hours to reach the simmer point. You can cook the ribs on LOW for 6 - 8 hours or on HIGH for 4 - 5 hours, however, the low setting is preferable for this cut of meat. We hope this information helps. Thank you and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-01-11</div>
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<div class="bvseo-question-answer" data-questionid="3534706">
<h2 class="bvseo-question">
Can you program it to go on at specific time
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<div class="bvseo-author">Asked by: Gmann</div>
<div class="bvseo-answer" data-answerid="2764704">
Hi there! Thank you for your inquiry. Unfortunately, the unit does not have a delay time feature. Press the &ldquo;Time&rdquo; arrows to scroll through the timed cooking options. We hope this information helps. Have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-11-19</div>
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<div class="bvseo-question-answer" data-questionid="3354099">
<h2 class="bvseo-question">
I can't find the instruction manual for my cooker. Where can I gat one?
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<div class="bvseo-author">Asked by: visaprovo</div>
<div class="bvseo-answer" data-answerid="2646359">
Thank you for your inquiry. We understand that you are looking for a user manual for your CrockPot model SCCPVFC800-DS-BR. For help in obtaining the requested instruction booklet, please reach out to us at 1-800-323-9519 or email us at&nbsp;crockpotconsumercare@newellco.com. We are open from Monday to Friday 9 am to 5 pm EST. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-10-15</div>
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<div class="bvseo-question-answer" data-questionid="3299569">
<h2 class="bvseo-question">
Can I bake potatoes in this crockpot? If so how many &amp; what temperature.
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<div class="bvseo-author">Asked by: willow</div>
<div class="bvseo-answer" data-answerid="2617079">
Hi! Yes, you can bake potatoes in this CrockPot. Pierce the potatoes with a fork, rub them with the oil and season generously with salt and pepper. Wrap each potato tightly in a piece of aluminum foil. Layer the potatoes in a slow cooker, cover and cook on high for 4 hours (or on low for 8 hours), until fork-tender. We hope this will help.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-10-05</div>
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<div class="bvseo-question-answer" data-questionid="3048706">
<h2 class="bvseo-question">
The description states recipes included. Where can I find the recipes? Thank you!&nbsp;
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<div class="bvseo-author">Asked by: Dyamond</div>
<div class="bvseo-answer" data-answerid="2454581">
Hi there, Dyamond! Thank you for your inquiry. We understand that you are looking for a recipe book for your slow cooker. Unfortunately, we do not have recipe books online. For further assistance, please reach out to us at 1-800-323-9519 or email us at&nbsp;crockpotconsumercare@newellco.com. We are open from Monday to Friday 9 am to 5 pm EST. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-08-02</div>
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<div class="bvseo-question-answer" data-questionid="2945631">
<h2 class="bvseo-question">
I have the 8 quart pressure cooker, model #SCCPPC800-DS. &nbsp;The non stick liner is chipping. I need to replace it, but can&rsquo;t find a replacement for the 8 quart! &nbsp;Why?
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<div class="bvseo-author">Asked by: Pippa</div>
<div class="bvseo-answer" data-answerid="2384770">
Hi, Pippa! Thank you for your inquiry. We understand that you are looking for a replacement inner pot for your pressure cooker. For the availability of it, please give us a call at 1-800-546-5637 for immediate assistance. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-07-06</div>
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