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3.6 out of 5 Customer Rating
Crock-Pot® Programmable 7-Quart Slow Cooker is rated 3.6 out of 5 by 77.
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Out of Stock

Crock-Pot® Programmable 7-Quart Slow Cooker, Platinum

3.6 out of 5 Customer Rating
Crock-Pot® Programmable 7-Quart Slow Cooker is rated 3.6 out of 5 by 77.
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Final Sale: may not be returned or exchanged
Final Sale: may not be returned or exchanged
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Product Details

Description
Slow cooking in your Crock-Pot® 7-Quart Programmable Slow Cooker provides you with the flexibility to prepare a meal early, and then have it slow-cook all day. You can carry out your full day's activities and still enjoy a nutritious, home-cooked meal in the evening. It's a healthy, cost-efficient, and convenient way to serve tasty, satisfying meals. This stylish 7-quart slow cooker has a digital countdown control that lets you program cook times anywhere from 30 minutes up to 20 hours. After cooking time is complete, the slow cooker will automatically shift to the Warm setting to keep your dish at an ideal serving temperature.
  • Dishwasher-safe stoneware and glass lid for easy cleanup
  • Automatically switches to Warm after cooking is complete, allowing you to serve at an ideal temperature
Specifications
    • Model #: SCCPVF710-PL-WM-BR
    • Dimensions: 17.9" L X 12.2" W X 10.1" H
    • Color: Platinum
    • Capacity: 7 Quart
    • Weight: 13.5 lb
    • SAP #: 2133120
Instruction Manuals
Care & Maintenance
    • ALWAYS turn your unit off, unplug it from the electrical outlet, and allow it to cool before cleaning. Dishwasher safe parts can be washed in the dishwasher or with hot, soapy water. Do not use abrasive cleaning compounds or scouring pads. A cloth, sponge, or rubber spatula will usually remove residue. To remove water spots and other stains, use a non-abrasive cleaner or vinegar. As with any fine ceramic, the stoneware and lid will not withstand sudden temperature changes. Do not wash the stoneware or lid with cold water when they are hot.
Warranty
1 Year Limited Warranty. See Instruction Manual for Additional Details.
Rated 5 out of 5 by from So nice to be able to program I upgraded from my old crock pot to this one and I’m so glad I did it still has all the same great features as my original, however it is programmable, so you can set when you want it to start! I love this pot and I cook in it all the time, we ate remolding and I don’t have a conventional kitchen set up so this pot makes my life so easy. Love it outstanding item
Date published: 2019-03-28
Rated 5 out of 5 by from Perfect size! I gave these to two of our children. One with a big family and one that works night shifts. It fits in both situations really well. They can both load the pot and be on about their day.
Date published: 2019-05-01
Rated 5 out of 5 by from Nice looking I received this Crock pot a couple of weeks back very nice looking. I used for Christmas I cooked a 4# roast on low heat for 8 hours was cooked to perfection. My two old crock pots that I had for 7 years one died and the other one is on it's last legs so will be ordering another one after the first of the year very happy camper
Date published: 2018-12-29
Rated 5 out of 5 by from Love the count down clock!!! This crock pot has been a big upgrade for my peace of mind. We owned a crock with a dial selector to turn it on and off and choose your cook setting. I would reserve using it for days I was already at home or days I knew I could count on being home at a specific time. If I ran late and had the crock pot on I was always worried about the food over cooking or worse... knowing that this pot will only cook for the allotted time before turning to warm and eventually off has allowed us to use the crock much more frequently! It's so simple to turn on and set the time and walk away without worry! I absolutely love this pot and the fact that we can come home to a great meal after work much more regularly!
Date published: 2018-02-07
Rated 1 out of 5 by from Just make a replacement lid. Got this for Christmas used it one time and lid SHATTERED and now I will have to buy a new crock pot because some how you don’t sell any replacements for this product. I will NOT be buying your brand.
Date published: 2018-01-19
Rated 1 out of 5 by from Crock Got this as a Christmas gift. Used 1 time. Dropped the lid handle side down and it shattered. No replacement lid available. So now I have a crock without a lid....useless!
Date published: 2018-01-06
Rated 5 out of 5 by from Love this Model I purchased this last year and moved into a new home. I use this crock pot 7 days a week. Love love, love. This crockpot. With it being summer and not wanting to heat up the house using my Stoves oven. I use my crockpot. Never had a problem until this morning. I was putting a frozen pork shoulder in and it slipped out of my hand , dropped in the crock and cracked it. I'm lost quthout my crockpot. Have to order a reolacement crock or else will buy a totally different model.
Date published: 2020-07-18
Rated 5 out of 5 by from this is a Crock Bought this crock pot about a year ago and LOVED it. Worked wonderfully, is so pretty and easy to clean. I was so disappointed when another dish dropped into the crock and cracked it. I contacted Crock Pot about purchasing a replacement crock and was told that this model is discontinued. What the what? Here it is still on the site. Anywho, on the search for a new one.
Date published: 2020-03-03
Rated 4 out of 5 by from 7 quart crockpot The programmable crockpot works great but the lid doesn’t fit correctly. It seems to be warped. I’m going to have to order another one when they are back in stock.
Date published: 2019-02-10
Rated 4 out of 5 by from Easy to use. Love the timer. This crockpot is extremely easy to use. It looks great and does as advertised. Cooking is as simple as plugging it in and pushing a couple of buttons. I love the timer, with a glance you can see how much time is left. Clean up is a snap. I have yet to have anything that has stuck to the inside of this. I’ve used it at least 10 times in the month I’ve had it. The only real downside is the handles get hot.
Date published: 2018-01-30
Rated 5 out of 5 by from Great Value Good solid product. Great value as well. Bought to replace and we could not be happier
Date published: 2019-03-22
Rated 5 out of 5 by from It is Good value and works great... Great crockpot for the price. Bought it because my old one died
Date published: 2019-03-28
Rated 5 out of 5 by from Great "Pot". Easy to use and only requires a simple cleanup after use.
Date published: 2019-04-06
Rated 4 out of 5 by from Easy to use and sleek looking! Review I really enjoyed using this 7.0 qt crock pot! I loved the design as it is much more modern looking and gives a good impression if you take it out to your dinner table. It’s chrome finish makes it a lot easier to clean than stainless steel. As for the functionality, it is very user friendly and self explanatory. The one feature that is missing that I think is quite important is a locking lid. For some reason a locking lid ensures the steam doesn’t escape (although I didn’t notice this issue with current model) it is still a bonus feature. Lastly, the one thing I did notice is that the outer shell of this product (chrome part) does get very hot to the touch. Overall I had a great experience using this crock pot and it is definitely recommended for a busy household!
Date published: 2018-02-03
Rated 5 out of 5 by from Beautiful! It is beautiful. Will leave it on countertop when not in use. I especially liked the chrome outside and handles. Looks very high end. Quality is what i expected from the CrockPot brand, only brand i have ever purchased. The front panel is easy to read and use. Was able to figure out use without using any directions. Very spacious ceramic cooking pot. Used it on low for a spiral ham and hi for chili...both came out perfect. Very easy to clean. Although interior is dishwasher safe, I prefer to hand wash.
Date published: 2018-01-31
Rated 4 out of 5 by from Large Size and Timer Are Neat Features! I am an occasional Crock-Pot user. I received this product for free in exchange for an honest review. I made two recipes on two different occasions. I made pulled pork and a week later I made macaroni and cheese. The pulled pork turned out moist and delicious, however, I was left with a white ring around the bottom of the Crock-Pot that I could not scrub off, even after soaking. When I made macaroni and cheese in it, it cooked 45 minutes faster than the recipe called for and even removing it sooner, I still had a hard, dark crust around the outside of the macaroni and cheese that I had to pick out. It was easy to operate, but cooked at a higher temperature than I expected when I set it to the low setting. I’m not sure that I would pay extra for a “programmable” setting, as I do not fully trust that it would cook at the appropriate temperature and I may end up with overdone food. I would prefer a standard Crock-Pot and just checking the progress of the cooking at intervals. As a side note, the side and handles did get very hot during operation.
Date published: 2018-02-04
Rated 5 out of 5 by from Perfect appliance I've had my Crockpot for about 5 years this month. I've made gumbo, (I'm a Louisiana boy), with slow cooked rabbit, and duck, I've made Stew and chili this crockpot was the 1st thing I bought for my apartment. Absolutely love it
Date published: 2020-12-25
Rated 1 out of 5 by from Timer is No Longer Visible I brought this unit a year ago, I’ve used it like maybe 8 Times Total and the Time Display is No Longer Visible, it cooks and works but it’s a little tricky getting it to come on since the time display isn’t working!
Date published: 2022-02-04
Rated 5 out of 5 by from Good Purchase. Exactly What I, Expected. This Crock Pot Is Wonderful, And Stylish As Well. It Works Great! A Must For People Thinking About Purchasing A Crock Pot. Five Stars. Customer. K.C. North Bay. California.
Date published: 2023-10-14
Rated 2 out of 5 by from Does not do what the manual says it will I bought this crockpot because the user manual and box said that once the cooking time was complete, the setting would automatically switrch to warm but it does not. Very disappointed.
Date published: 2021-03-02
Rated 5 out of 5 by from Great product It worked great for me, cooked up some nice pork and sauerkraut and roast a chicken in it. Timers great I had on I just wish when you change the mode it didn't reset the timer
Date published: 2019-06-15
Rated 3 out of 5 by from Looks beautiful but isn't the best I was really excited about this crock pot because I liked the idea of the digital controls and I loved the sleek look. After cooking with the crock pot I did find that although the food cooked properly I will probably go back to my old crock pot. I found that the handles, while well designed for grip, got very hot to the touch as the dish cooked. I found that digital controls, while modern looking, didn't provide the simple ease of the manual knob. I find that I don't need a timer on my crock pot so the digital display time wasn't much use to me, although I can see the merit in the idea. I did love the look of the crock pot. The shiny exterior was a nice touch and made me want to keep it out on the counter instead of in a cupboard. I noticed that the bowl of the crock pot tapered which I didn't care for. I felt like food would fit better if it didn't taper. I also worry about the longevity of the push button controls. I wonder if they would fail after a while or if they could be damaged by moisture from the crock pot. Overall not a bad crockpot. Love the look. The major issue for me was the hot handles.
Date published: 2018-01-31
Rated 2 out of 5 by from Looks nice Receive this a month ago on low it gets very hot the handles are hot and it got so hot it cracked my crack it did cook the food very quickly not like a regular slow cooker
Date published: 2018-01-30
Rated 5 out of 5 by from Love this product! I have made so many things in this! Never over cooked never under cooked! Just throw ingredients in and go!
Date published: 2018-02-01
Rated 3 out of 5 by from Keep looking So old crockpot went to heaven and decided on this one to replace it. I chose for the shiny look and the digital controls as I was looking for a 7 qrt. Did not realize, handles get HOT (burned my fingers) so very hard to transport. Additionally, the lid does not have a rubber lining and bounces around and is not tight. The lid does NOT lock like the others on the handles so lid popped off in the car. Not fun. Overall, I really regret picking this one.
Date published: 2022-10-03
Rated 3 out of 5 by from Careful. Overly Hot Handles & Base I bought this pot to replace an older version damaged in a house fire. I love the countdown features but the handles (both side and lid handles) become extremely hot and the base also becomes very hot. This is not safe in my opinion. The ceramic removable crock seems to cook faster than my old one. Sadly, even hours after completely cooling down, the crock cracked almost in half while washing. It was not dropped so I don’t know if this is a flaw or not.
Date published: 2020-12-14
Rated 1 out of 5 by from Crock insert cracked - no replacement available This crock pot was great for about 1 year when I noticed a crack in the crock insert going all the way through the stoneware. It is dangerous to use a cracked crock and I planned to purchase a replacement crock but I cannot find one ANYWHERE! Crockpot does not manufacture them anymore. I reached out to customer service, provided all the pictures they required and was simply told they were unable to help me. Will not be purchasing from crock pot again.
Date published: 2021-02-04
Rated 2 out of 5 by from Stopped working I’ve had this for little under a year and it stopped working. It no longer gets hot when on high and nearly warm when on low. I don’t have the instruction manual anymore to try to reset it. Very disappoint in this crockpot! I have another one that I’ve had for years and it work great but I wanted one that I could set times for.. Any way you can post the instruction manual because it is not listed under instructions like all the others?
Date published: 2022-03-07
Rated 5 out of 5 by from Awesome addition to my kitchen Crockpot has always been a family staple in my homes. The new 7qt digital crockpot is no exception. Not only does it cook amazingly but the updated design is a wonderful addition to any kitchen. For those of you who hate the hassle of digital products it is no reason to shy away from this beauty. It's straight forward settings are so simple even my grandmother can skip the instructions. Great product as always!!!
Date published: 2018-01-31
Rated 5 out of 5 by from I've owned this crockpot for several weeks. It has performed flawlessly when cooking ribs, roasts, and chili. One nice feature is the cord can be wrapped on the backside so it doesn't fling around. I love the feet as they are super sturdy. The design is super nice and feels updated. The timer is the best because it allows you to just look and not try to remember what time you started ( as with older models).
Date published: 2018-02-01
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<!--begin-bvseo-questions--> <!--begin-questions--> <div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="2306210"> <h2 class="bvseo-question"> I need the stone wear liner for this unit I broke mine. What part number is it? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: redchef</div> <div class="bvseo-answer" data-answerid="2001383"> Hey there! Thanks for reaching out to us. The part number of the stoneware for this unit is 158505-001-090. <div class="bvseo-author">Answered by: CrockPot Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2192548"> <h2 class="bvseo-question"> Does this unit keep its settings after a power failure? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: GJT63</div> <div class="bvseo-answer" data-answerid="1934233"> Thank you so much for your question. This unit will not keep its settings after a power outage. <div class="bvseo-author">Answered by: CrockPot Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2176338"> <h2 class="bvseo-question"> My insert just cracked. My fault as it slipped out of my hand while washing it. How can I purchase a replacement for this model SCCPVF710 </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: ChrisKe</div> <div class="bvseo-answer" data-answerid="1919970"> Hello, ChrisKe! Thank you for your inquiry. The part number of the compatible replacement stoneware for SCCPVF710 is 158505-001-090. You can purchase this stoneware and other Crock-Pot products at any of our retail partners.&#13;&#10;&#13;&#10;You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html&#13;&#10;&#13;&#10;If you need further assistance, kindly give us a call at 1-800-323-9519. We&#39;re here for you Monday to Friday from 9:00 am till 5:00 pm EST. You can also contact us through chat and email by clicking this link: https://www.crock-pot.com/customerservicecontact?cid&#61;contactus. Our product specialists will be more than happy to help you. <div class="bvseo-author">Answered by: CrockPot Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2138479"> <h2 class="bvseo-question"> handle broken. Is there a replacement. What is the cost </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Yale</div> <div class="bvseo-answer" data-answerid="1895110"> Hello, Yale! Thank you for reaching out. The lid handle is not sold separately from the replacement lid. For further assistance regarding the availability of the replacement lid, please give us a call at our toll-free number 1-800-323-9519. For your convenience, our Consumer Care Team is available Monday through Friday, 9:00 am till 5:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid&#61;contactus. Our product specialists will be more than happy to assist you. <div class="bvseo-author">Answered by: CrockPot Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2082833"> <h2 class="bvseo-question"> Where can I get a replacement 7qt stoneware liner for my crockpot model SCCPVR700-S-A-WM1? Any information would be appreciated. Thank you and have a great day., </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: troyboltz74</div> <div class="bvseo-answer" data-answerid="1859175"> Hello, Troyboltz74! Thank you for your inquiry. The part number of the compatible replacement stoneware for SCCPVR700-S-A-WM1 is 130004-000-000. You can purchase this stoneware and other Crock-Pot products at any of our retail partners.&#13;&#10;&#13;&#10;You may find this link helpful for the complete list of our online and in-store authorized retailers:&#13;&#10;https://www.crock-pot.com/retailers.html&#13;&#10;&#13;&#10;If you need further assistance, kindly give us a call at 1-800-323-9519. We&#39;re here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link: https://www.crock-pot.com/customerservicecontact?cid&#61;contactus. Our product specialists will be more than happy to help you. <div class="bvseo-author">Answered by: CrockPot Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2012729"> <h2 class="bvseo-question"> hello ...do you sell a replacement lid ..I broke mine this morning. .. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: gina c 55</div> <div class="bvseo-answer" data-answerid="1816658"> Hello, Gina c 55! Thank you for reaching out. We are sorry to hear that your lid got broken. For assistance regarding the replacement part that you need, please call us at 1-800-323-9519. We&#39;re here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid&#61;contactus. Our product specialists will be more than happy to help you. <div class="bvseo-author">Answered by: CrockPot Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1977867"> <h2 class="bvseo-question"> Is the stoneware insert stovetop safe? Thank you! </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: anngee</div> <div class="bvseo-answer" data-answerid="1793416"> Hi Anngee! Thank you for reaching out. It is not advisable to use the stoneware on a stovetop.&#13;&#10;&#13;&#10;If you need further assistance, kindly give us a call at 1-800-323-9519. We&#39;re here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid&#61;contactus. Our product specialists will be more than happy to help you. <div class="bvseo-author">Answered by: CrockPot Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1804985"> <h2 class="bvseo-question"> Does this crockpot have a digital delay to start cooking after a certain amount of time has passed? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Hungryguy</div> <div class="bvseo-answer" data-answerid="1791823"> Hello! Thank you for your inquiry. Unfortunately, this model does not have the delay timer feature and will start cooking as soon as you press the Start button. Kindly give us a call at 1-800-323-9519 for direct and immediate assistance. We&#39;re here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link: https://www.crock-pot.com/customerservicecontact?cid&#61;contactus. Our product specialists will be more than happy to help you. <div class="bvseo-author">Answered by: CrockPot Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1783018"> <h2 class="bvseo-question"> What temp is the high setting? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Josser</div> <div class="bvseo-answer" data-answerid="1790402"> Hello Josser! Thank you for your inquiry. Both low and high stabilizes at 209&amp;deg;F. The difference is the time it takes to reach that temperature. Low: 7-8 hours to reach the simmer point. High: 3-4 hours to reach the simmer point. Warm is 160 - 170&amp;deg;F. &#13;&#10;&#13;&#10;If you need further assistance, kindly give us a call at 1-800-323-9519. We&#39;re here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid&#61;contactus. Our product specialists will be more than happy to help you. <div class="bvseo-author">Answered by: CrockPot Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1782522"> <h2 class="bvseo-question"> I just opened my crock pot (which I ordered from amazon) and the stoneware crock has a chip in the bottom. There are no loose N pieces in the packaging or box. Should I return this or will it be ok? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Tjl23</div> <div class="bvseo-answer" data-answerid="1790219"> Hello! Thank you for reaching out. We feel sad about your stoneware having a chip at the bottom. We would like to hear more about your experience with your slow cooker. Please give us a call at our toll-free number 1-800-323-9519. For your convenience, our Consumer Care Team is available Monday through Friday, 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid&#61;contactus. Our product specialists will be more than happy to assist you. <div class="bvseo-author">Answered by: CrockPot Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1795523"> <h2 class="bvseo-question"> Can this crock pot be used in Poland, without using a transformer? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: pekert</div> <div class="bvseo-answer" data-answerid="1783255"> Hello! Thank you for reaching out. Our slow cookers use 120 volts AC which range from 0.6 amps to 2 amps and consume electricity that ranges from 70 watts (low temperature/warm) to 250 watts (high temperature). <div class="bvseo-author">Answered by: CrockPot Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1783743"> <h2 class="bvseo-question"> Is there an insulated travel cover or case for model SCCPVF710-P? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Vince7</div> <div class="bvseo-answer" data-answerid="1781239"> For help in obtaining accesorries, please reach out to us at 1-800-323-9519. We are open Monday to Friday from 9am to 6pm EST. You can also contact us through chat or on one of our social media platforms. Thank you very much. <div class="bvseo-author">Answered by: CrockPot Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1705755"> <h2 class="bvseo-question"> On Model: SCCPVL712-S Slow Cooker, is it normal for the lid handle to collect moisture under it when washed? I noted the screw was a bit loose removed it, wiped it dry, wiped the plastic insert, tightened the screw. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Cherokee Hat Man</div> <div class="bvseo-answer" data-answerid="1778905"> Thank you for bringing this to our attention. This is something that does not happen all the time. If the problem persists, please reach out to us at 1-800-323-9519. We are open Monday to Friday from 9am to 6pm EST. You can also contact us through chat or on one of our social media platforms. Thank you very much. <div class="bvseo-author">Answered by: CrockPot Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1715118"> <h2 class="bvseo-question"> What year and month did you release the 7 qt crockpot, programable platinum&amp;nbsp; </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Chicky</div> <div class="bvseo-answer" data-answerid="1777169"> Please reach out to us at 1-800-323-9519. We are open Monday to Friday from 9am to 6pm EST. You can also contact us through chat or on one of our social media platforms. Thank you very much. <div class="bvseo-author">Answered by: CrockPot Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1853270"> <h2 class="bvseo-question"> Is the lid supposed to fit tight? &amp;nbsp;There are gaps between the base &amp;amp; the lid. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Momma W</div> <div class="bvseo-answer" data-answerid="1776503"> Thanks for reaching out! We are sad to hear that the lid of your crock-pot does not fit the base. Lets us assist you further. Kindly give us a call at 1-800-323-9519. We&#39;re here for you Monday to Friday from 9:00 am till 6:00 pm EST. &#13;&#10;&#13;&#10;You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid&#61;contactus. Our product specialists will be more than happy to help you. <div class="bvseo-author">Answered by: CrockPot Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1947713"> <h2 class="bvseo-question"> I dropped and broke my lid to this 7 quart crock pot. &amp;nbsp;What size lid do I purchase as a replacement? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: KarenD5</div> <div class="bvseo-answer" data-answerid="1770588"> Hello! Thank you for reaching out. We are sorry to hear that your lid got broken. For assistance regarding the replacement part that you need, please call us at 1-800-323-9519. We&#39;re here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid&#61;contactus. Our product specialists will be more than happy to help you. <div class="bvseo-author">Answered by: CrockPot Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1745262"> <h2 class="bvseo-question"> My crockpot worked great last night and won&#39;t turn on today. Any suggestions? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Vickiye</div> <div class="bvseo-answer" data-answerid="1761356"> We have high expectations for our products here at Crock-Pot, and we would like to hear more about your experience with your slow-cooker. Please give us a call at our toll-free number 1-800-323-9519. For your convenience, our Consumer Care Team is available Monday through Friday, 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid&#61;contactus. Our product specialists will be more than happy to assist you. <div class="bvseo-author">Answered by: CrockPot Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1652992"> <h2 class="bvseo-question"> My lid has a venting hole in it. &amp;nbsp;I have never seen a venting hole in a crockpot lid before. &amp;nbsp;Is that hole suppose to be there? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Skirby5</div> <div class="bvseo-answer" data-answerid="1759818"> Yes, the vent hole is supposed to be there. Thank you so much. <div class="bvseo-author">Answered by: CrockPot Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1865101"> <h2 class="bvseo-question"> Do any lids for the lock &amp;amp; carry models fit this model? I&amp;rsquo;ve had spills with lid sliding off during transport.&amp;nbsp; </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: DCMC</div> <div class="bvseo-answer" data-answerid="1757506"> Hello,DCMC! Thank you for reaching out. For assistance regarding the replacement parts for your slow-cooker, please call us at 1-800-323-9519. We&#39;re here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid&#61;contactus. Our product specialists will be more than happy to help you. <div class="bvseo-author">Answered by: CrockPot Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1654839"> <h2 class="bvseo-question"> bought a crockpot at Bed Bath &amp;amp; Beyond... Was damaged in the store so no box, no manuel. Tried it and it works, Looks like this picture, but mine has 3 crocks How do I get a manual for it??? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Darryl C</div> <div class="bvseo-answer" data-answerid="1756870"> Thank you for your question. We need the exact model number for us to send you the manual. Please reach out to us at 1-800-323-9519. We are open Monday to Friday from 9 am to 6 pm EST. You can also contact us through chat or on one of our social media platforms. Thank you very much. <div class="bvseo-author">Answered by: CrockPot Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1699390"> <h2 class="bvseo-question"> How do I get a replacement lid for my crock pot? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Pebbles1265</div> <div class="bvseo-answer" data-answerid="1742976"> For help in obtaining replacement parts. Please reach out to us at 1-800-323-9519. We are open Monday to Friday from 9am to 6pm EST. You can also contact us through chat or on one of our social media platforms. Thank you very much. <div class="bvseo-author">Answered by: CrockPot Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1376527"> <h2 class="bvseo-question"> How do I know what lid will fit as a replacement?&amp;nbsp; </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Sasaas03</div> <div class="bvseo-answer" data-answerid="1409180"> Our replacement parts are model specific. Please contact us again, through the link below, to provide the specific model number of your unit. We are available Monday through Saturday from 8 AM to 8 PM EST. Thank you for your inquiry. &#13;&#10;&#13;&#10;https://www.crock-pot.com/contactus?cid&#61;contact-us <div class="bvseo-author">Answered by: CrockpotSupport</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1372170"> <h2 class="bvseo-question"> I have had this crockpot less than a year and the indicator light for the low setting does not light and in the keep warm mode it does not indicate time. Please advise is this fixable. Thank you </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Linda99</div> <div class="bvseo-answer" data-answerid="1406359"> We would like to further assist you in this matter. However, we will need you to contact us through the link below with some additional information. Thank you.&#13;&#10;&#13;&#10;https://www.crock-pot.com/customerservicecontact?cid&#61;contactus/?src&#61;17ZS <div class="bvseo-author">Answered by: CrockpotSupport</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1369884"> <h2 class="bvseo-question"> My 7.0 Quart Platinum cooker does not display any time on the Warm setting, is this normal? I cooked for 8 hours on Low and then manually switched to Warm and the display is blank. The orange Warm light is on. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Roastcooker</div> <div class="bvseo-answer" data-answerid="1389260"> The time will not display while the warm setting counts down, that&#39;s perfectly normal. Some instruction booklets have a misprint that advises that the warm setting will have a visual display of the time counting down. That is false. We apologize for the confusion. Thank you for your question. <div class="bvseo-author">Answered by: CrockpotSupport</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1354714"> <h2 class="bvseo-question"> My crockpot did not come with a manual. Is there one available online?&amp;nbsp; </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: BecPhil</div> <div class="bvseo-answer" data-answerid="1378559"> Please follow the link below for the digital copy of the Instruction Booklet. Thank you. &#13;&#10;&#13;&#10;https://www.crock-pot.com/on/demandware.static/-/Sites-crock-pot-Library/default/dw8b0193bf/documents/instruction-manuals/4-7-Qt-Countdown-Slow-Cooker.pdf <div class="bvseo-author">Answered by: CrockpotSupport</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1347423"> <h2 class="bvseo-question"> Which stoneware replacement part goes with this </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: cathyandtim96</div> <div class="bvseo-answer" data-answerid="1378185"> The correct stoneware for this model is part number 158505-001-090. Unfortunately, this part is currently unavailable for purchase online, but can be ordered by calling us directly at (800) 323-9519. We are open Monday through Saturday, from 8AM until 8PM EST. Thank you. <div class="bvseo-author">Answered by: CrockpotSupport</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1343784"> <h2 class="bvseo-question"> I need the instructions for working it. I tossed the manual becaue I thought it was just recipes. Model SCCPVLF710-S. I cant find this model number on your site. Costco purchase. thanks. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: My Ooops</div> <div class="bvseo-answer" data-answerid="1374404"> We will be happy to e-mail you a PDF copy of the owner&#39;s manual for this unit. Thank you for your inquiry. <div class="bvseo-author">Answered by: CrockpotSupport</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1328830"> <h2 class="bvseo-question"> What is the replacement stoneware for this croc pot? Mine broke and I need to order a new one </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Barb574</div> <div class="bvseo-answer" data-answerid="1361512"> The stoneware for this model is part number 158505-001-090. Unfortunately, this part is currently unavailable for purchase online, but can be ordered by calling us directly at (800) 323-9519. We are open Monday through Saturday, from 8AM until 8PM EST. Thank you. <div class="bvseo-author">Answered by: CrockpotSupport</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1321923"> <h2 class="bvseo-question"> Does the exterior of the crockpot stay cool? My current one gets too hot for my liking. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: roz1</div> <div class="bvseo-answer" data-answerid="1357883"> The exterior of this slow cooker gets hot. We always recommend using oven mitts when handling any slow cooker. Thank you. <div class="bvseo-author">Answered by: CrockpotSupport</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1318595"> <h2 class="bvseo-question"> Can i extend the Keep Warm time to more then 4 hours? &amp;nbsp; </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: EceA</div> <div class="bvseo-answer" data-answerid="1353830"> For food safety reasons, it is not recommended to use the warm setting for more than 4 hours. Thank you. <div class="bvseo-author">Answered by: CrockpotSupport</div> <div class="bvseo-pubdate">Date published: 2023-04-25</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script> <!--end-questions--> <!--begin-pagination--> <ul id="bvseo-paginationSection"> <li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.crock-pot.com/slow-cookers/7-quart-up/crock-pot-programmable-7-quart-slow-cooker/SP_528883.html?&bvrrp=Main_Site-en_US/questions/product/3/SP_528883.htm">Crock-Pot&reg; Programmable 7-Quart Slow Cooker Questions - page 3</a></li> </ul> <!--end-pagination--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2023, m_11, d_30, h_7CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.37</li> <li data-bvseo="cp">cp_2, bvpage2n</li> <li data-bvseo="co">co_hasquestionsanswers, tq_60</li> <li data-bvseo="cf">loc_en_US, sid_SP_528883, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_crockpot</li> </ul> <!--end-bvseo-questions--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>