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<div class="bvseo-question-answer" data-questionid="1215508">
<h2 class="bvseo-question">
sorry, my previous query was incorrect. I about the wrong pot, i think. the number i need info on is SCCPVC609-S i don't know the quart capacity and i don't know if there is a replacement lid.
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<div class="bvseo-author">Asked by: thewanderingjew</div>
<div class="bvseo-answer" data-answerid="1272839">
The SCCPVC609-S has a 6-quart capacity, and the lid for this model can be purchased by following the link below. Thank you. https://www.crock-pot.com/crock-pot-site-catalog/replacement-lid---crock-pot-6-quart-oval-slow-cooker/156004-900-090.html/?src=17ZS
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1125417">
<h2 class="bvseo-question">
does this little dipper food warmer stoneware removable?
</h2>
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<div class="bvseo-author">Asked by: SharonSong</div>
<div class="bvseo-answer" data-answerid="1198818">
No, the Little Dipper&reg; does not have a removable stoneware. Thank you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1044424">
<h2 class="bvseo-question">
Received this as a gift and have thrown the box away. &nbsp; The little warmer/dipper does not work. &nbsp;Is there a secret or maybe something missing?&nbsp;
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<div class="bvseo-author">Asked by: Louray</div>
<div class="bvseo-answer" data-answerid="1127408">
Not at all, the Little Dipper&reg; should heat simply by plugging the product in. What your are describing would be considered a warranty concern, and we would encourage you to contact us using the link below for further assistance. Thank you. https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1025625">
<h2 class="bvseo-question">
Can you set the timer for an exact time you would like the crockpot to start cooking. For example, I would like to start it at 12:00pm and stop at 6:00pm for a 6 hour recipe, so it will be done when I get home from work and won't be overdone.&nbsp;
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<div class="bvseo-author">Asked by: Denise46</div>
<div class="bvseo-answer" data-answerid="1043627">
No, this product does not have any timer of any kind. However, our new Express Crock features a delay timer, and I have included link to where you may view it below. Please note, we do not recommend ever using the delay timer if what you're cooking has meat, fish, eggs or dairy, as these items will spoil if left to sit. http://www.crock-pot.com/specialty/crock-pot-express-crock-multi-cooker/SCCPPC600-V1.html/?src=17ZS
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1003777">
<h2 class="bvseo-question">
Is the Little Dipper supposed to have a top?
</h2>
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<div class="bvseo-author">Asked by: wostenberg</div>
<div class="bvseo-answer" data-answerid="1021635">
No. While the promotional photographs often show a lid, further testing has proven that the Little Dipper&reg; does not require a lid to maintain its temperature of 165-175&deg;F. Therefore, a lid is no longer included, and is no longer being produced. Thank you for your question.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="923439">
<h2 class="bvseo-question">
I need de the same model in 220 volts. Price?
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<div class="bvseo-author">Asked by: Sophie 12</div>
<div class="bvseo-answer" data-answerid="1000035">
These products are only 120 volt slow cookers for use in the United States and Canada. We do not have 220 volt models here and we only ship to the United states and Canada. We apologize for the inconvenience. Please contact Crock-Pot&reg; Europe at
[email protected] or you can change the country at the top right of this website. Thank you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="908155">
<h2 class="bvseo-question">
I need a replacement 8quart stoneware for scv803.ss where can I find one
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<div class="bvseo-author">Asked by: Shardy</div>
<div class="bvseo-answer" data-answerid="986770">
The stoneware for the model in question is part number 183111-000-000. Unfortunately, this part is currently unavailable for purchase online, but can be ordered by calling us directly at (800) 323-9519. We are open Monday through Saturday, from 8AM until 8PM EST. Thank you for your question.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="900368">
<h2 class="bvseo-question">
I need to find a replacement stoneware for my seven quart crock pot &nbsp;thank u
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<div class="bvseo-author">Asked by: Fran6</div>
<div class="bvseo-answer" data-answerid="979905">
We use the slow cooker model number to find the correct replacement. We have many different 7 quart replacement stoneware. Please contact us using the link below. For faster response time, we encourage you to live chat with us at the link below from 8:00am to 8:00pm, EST, Monday thru Saturday. You will need to click the Live Chat icon. https://www.crock-pot.com/contactus?cid=contact-us
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="834316">
<h2 class="bvseo-question">
my lid broke, do you have a replacement lid for this crockpot? I don't see it on the website
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<div class="bvseo-author">Asked by: weeble61</div>
<div class="bvseo-answer" data-answerid="919164">
Yes, we have a replacement lid available. The lid is not available online. To order the lid, please call us direct at 1-800-323-9519; we are available Monday through Saturday from 8 AM to 8 PM, EST. The lid is part number 183110-000-000. Thank you for your question.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2018-02-11</div>
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<div class="bvseo-question-answer" data-questionid="817296">
<h2 class="bvseo-question">
How can I purchase a Little Dipper?
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<div class="bvseo-author">Asked by: the Entertainer</div>
<div class="bvseo-answer" data-answerid="903569">
Thank you for your inquiry. The Crock-Pot&reg; Little Dipper&reg; Food Warmer is available on this website. Please follow the link below. http://www.crock-pot.com/specialty/crock-pot-little-dipper-food-warmer-silver/32041-C-NP.html/?src=17ZS
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2018-02-11</div>
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<div class="bvseo-question-answer" data-questionid="761559">
<h2 class="bvseo-question">
Is the stoneware insert flame proof? I would like to brown meat in it on top of the stove before I put it into the warmer.
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<div class="bvseo-author">Asked by: Smiley</div>
<div class="bvseo-answer" data-answerid="850157">
Thank you for your inquiry. No, this stoneware is not stovetop safe or flameproof. We do have a slow cooker with a stovetop safe cooking pot. Our Crock-Pot&reg; 6-Quart Slow Cooker with Stovetop-Safe Cooking Pot can brown, sear and saute ingredients on your stove, then move the same pot to simmer on your slow cooker. Please follow the link below: http://www.crock-pot.com/slow-cookers/crock-pot-6-quart-slow-cooker-with-stovetop-safe-cooking-pot/SCCPVI600-S.html/?src=17ZS
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2018-02-11</div>
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<div class="bvseo-question-answer" data-questionid="747815">
<h2 class="bvseo-question">
I need the replacement stoneware black model SCV803-$$.....is there a store near me? Or must I order On line? It's only 3 months old &amp; cracked in the dishwasher. Help please. I use my slow cooker every day. Thank you
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<div class="bvseo-author">Asked by: KathiB</div>
<div class="bvseo-answer" data-answerid="836124">
Thank you for contacting us. We are sorry to hear about your experience. For assistance, please contact us at the link below. For faster response time, we encourage you to live chat with us at the link below from 8:00am to 8:00pm, EST, Monday thru Saturday. You will need to click the Live Chat icon. https://www.crock-pot.com/contactus?cid=contact-us
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2018-02-11</div>
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<div class="bvseo-question-answer" data-questionid="743466">
<h2 class="bvseo-question">
What are the inside dimensions of the 8 at oval stonewar pot. Looking for a trivet that fits this pot
</h2>
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<div class="bvseo-author">Asked by: Rich23</div>
<div class="bvseo-answer" data-answerid="834374">
The dimensions of the bottom of this stoneware are approximately 12&quot; x 9&quot;.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2017-03-17</div>
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<div class="bvseo-question-answer" data-questionid="741019">
<h2 class="bvseo-question">
Will this model crock pot switch automatically to low after being on low or high for a certain time period
</h2>
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<div class="bvseo-author">Asked by: MCMG</div>
<div class="bvseo-answer" data-answerid="829792">
Thank you for your inquiry. No, this slow cooker and all the manual Crock-Pot&reg; slow cookers have to be manually switched to low or high or warm by the user. You may be interested in our Crock-Pot&reg; 6-Quart. Smart Slow Cooker with WeMo&reg;. Using the FREE WeMo&reg; App, this smart Slow Cooker adjusts temperature, cook-time and more - all from your smart device. Please follow the link for more information: http://www.crock-pot.com/slow-cookers/wemo-enabled-smart-slow-cooker/crock-pot-6-quart.-smart-slow-cooker-with-wemo/SCCPWM600-V2.html#q=wemo&amp;start=2
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2017-03-08</div>
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<div class="bvseo-question-answer" data-questionid="736779">
<h2 class="bvseo-question">
A STORE LOCATION??????????????
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<div class="bvseo-author">Asked by: LIZZZZZZ</div>
<div class="bvseo-answer" data-answerid="825235">
Thank you for your inquiry. Please check your local retailers that carry the Crock-Pot&reg; brand slow cookers. We have seen this unit at Target, Sears, and Walmart.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2017-02-28</div>
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<div class="bvseo-question-answer" data-questionid="703381">
<h2 class="bvseo-question">
I took my lid apart for cleaning and we subsequently lost the screw. Is there a replacement screw available. A replacement lid would be fine too but I can't find the one for this model on your site.
</h2>
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<div class="bvseo-author">Asked by: AngryBlonde</div>
<div class="bvseo-answer" data-answerid="787238">
Thank you for your inquiry. The SCV803 uses the lid number 183110-000-000. The screw is not available as a replacement part. To order, please contact the Crock-Pot&trade; customer service center. Please call us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2017-01-10</div>
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<div class="bvseo-question-answer" data-questionid="696397">
<h2 class="bvseo-question">
I am trying to find a replacement stoneware for the 8-Quart manual slow cooker Crock pot, but I can find the stoneware on your website, please help me to replace this my so gave it to me for Christmas.
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<div class="bvseo-author">Asked by: gyang2</div>
<div class="bvseo-answer" data-answerid="780827">
Thank you for your inquiry. The replacement stoneware for the SCV800 series slow cookers is part number 183111-000-000. To purchase, please contact us using the link below and we will be happy to help. https://www.crock-pot.com/contactus?cid=contact-us For faster response time, please feel free to live chat with us at the above link from 8:00am to 8:00pm, EST, Monday thru Saturday. You will need to click the Live Chat button.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2016-12-27</div>
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<div class="bvseo-question-answer" data-questionid="696373">
<h2 class="bvseo-question">
I was wondering if the liner and entire crock pot are&nbsp;ptfe and pfoa free? &nbsp;I have a parrot and wanted to make sure cooking would be safe around him.&nbsp;
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<div class="bvseo-author">Asked by: Jennpanda14</div>
<div class="bvseo-answer" data-answerid="780788">
Thank you for your inquiry. Yes, the entire slow cooker is PTFE and PFOA free.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2016-12-27</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="678470">
<h2 class="bvseo-question">
Does this crock pot contain lead?
</h2>
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<div class="bvseo-author">Asked by: Candace123</div>
<div class="bvseo-answer" data-answerid="763468">
Jarden Consumer Solutions (JCS) continues to proactively test its products for lead and other toxic metals, with the results continuing to come back favorably. Lead is not an additive in the Crock Pot&reg; slow cooker ceramic glaze. JCS is diligent in its efforts to ensure that its products are compliant with applicable regulations regarding the presence of lead.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2016-11-15</div>
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<div class="bvseo-question-answer" data-questionid="676172">
<h2 class="bvseo-question">
Can i get a replacement removable oval stoneware (black)?
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<div class="bvseo-author">Asked by: vicki17</div>
<div class="bvseo-answer" data-answerid="761450">
The replacement stoneware is part number 183111-000-000. We have the stoneware in stock at Crock-Pot&trade; customer service. Please call us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST. It is not available online at this time.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2016-12-09</div>
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<div class="bvseo-question-answer" data-questionid="650901">
<h2 class="bvseo-question">
I need a replacement insert for MODEL SCCPVC609-SC. &nbsp;I don't even find this model when I search your sight. &nbsp;Has this model number changed? &nbsp;
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<div class="bvseo-author">Asked by: Gethsemani</div>
<div class="bvseo-answer" data-answerid="746908">
The compatible stoneware 170752-000-000 is available at the following link: http://www.crock-pot.com/parts/replacement-stoneware---crock-pot-6-quart-digital-slow-cooker-with-istir-stirring-system/170752-000-000.html#q=istir&amp;start=1
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2016-10-24</div>
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<div class="bvseo-question-answer" data-questionid="650526">
<h2 class="bvseo-question">
What temperatures are the warm, low and high settings supposed to be?
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<div class="bvseo-author">Asked by: sherri</div>
<div class="bvseo-answer" data-answerid="745592">
Both the low and high settings will reach a maximum temperature of approximately 215&deg; Fahrenheit, but they cycle differently in that the low setting cycles off of that temperature more frequently. Therefore, the high setting will still cook the food in a shorter period of time than the low setting will. On the warm setting, your Crock-Pot&trade; slow cooker will be between 165&deg; and 175&deg; Fahrenheit. Please remember that these are all approximate temperatures and they can vary depending on what you are cooking.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2022-09-04</div>
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<div class="bvseo-question-answer" data-questionid="638128">
<h2 class="bvseo-question">
Is there a replacement for the inside ceramic container for this crockpot? &nbsp;Mine fell and broke. Exterior and lid are still good.&nbsp;
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<div class="bvseo-author">Asked by: Rangie</div>
<div class="bvseo-answer" data-answerid="725647">
Yes, the replacement stoneware is number 183111-000-000. We have it in stock at Crock-Pot&trade; customer service. Please call us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST. It is temporarily not available online.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2016-09-20</div>
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<div class="bvseo-question-answer" data-questionid="636235">
<h2 class="bvseo-question">
I have noticed many people saying how this pot has cracked. Mine has cracked also and I have only had my pot for a few months. What is the warranty on this item?
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<div class="bvseo-author">Asked by: akeen</div>
<div class="bvseo-answer" data-answerid="722609">
We are sorry to hear about your experience with one of our products. This slow cooker carries a 1 year limited warranty. For assistance, please contact us at the following link: https://www.crock-pot.com/contactus?cid=contact-us
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2016-09-16</div>
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<div class="bvseo-question-answer" data-questionid="633047">
<h2 class="bvseo-question">
I need a replacement pot for this. Mine has cracked. I don't see it listed under your replacement parts at all.
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<div class="bvseo-author">Asked by: jayman23jr</div>
<div class="bvseo-answer" data-answerid="718601">
The stoneware needed for this model is part #183111-000-000. It is not available online at the moment but you can order at (800) 323-9519. We are open from 8:00am to 8:00pm, EST, Monday thru Saturday.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2016-09-15</div>
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<div class="bvseo-question-answer" data-questionid="630736">
<h2 class="bvseo-question">
Does the Little Dipper come with a lid?
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<div class="bvseo-author">Asked by: SACN</div>
<div class="bvseo-answer" data-answerid="716855">
No, the Little Dipper&reg; does not include a lid.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2016-09-02</div>
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<div class="bvseo-question-answer" data-questionid="595138">
<h2 class="bvseo-question">
Am living in Germany currently. Can I use this (or any) crockpot with 220V if I change the cable? I bought a Crockpot over here before, but I would like another (bigger) one, and they are just cheaper (and bigger) when I buy them in the US. Thank you.
</h2>
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<div class="bvseo-author">Asked by: Manu</div>
<div class="bvseo-answer" data-answerid="678822">
This product is not designed for use in Germany, or anywhere outside of the US or Canada. All of our products that are sold in the United States and Canada are manufactured and UL approved for 110-120 voltage. Although it may be possible to use a voltage converter with one of our products, we do not recommend using them. We do not have any information on specific voltage converters so we cannot recommend that one be used.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
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<div class="bvseo-question-answer" data-questionid="582995">
<h2 class="bvseo-question">
With my previous slow cooker, I always cooked with it locked. &nbsp;With this new one the instruction said cook in unlocked position. &nbsp;Is this correct? If so whats the lock for?
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<div class="bvseo-author">Asked by: sabbie</div>
<div class="bvseo-answer" data-answerid="667207">
Yes, we never recommend cooking with the lid locked. The lock is for transporting the slow cooker only. Locking the lid while cooking may cause too much pressure to build up.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="582445">
<h2 class="bvseo-question">
I bought the 8qt crock pot yesterday and will be &nbsp;cooking for one. I want to make several meals and freeze the left overs (i.e. whole chicken with veggie sides). Is 8qt &nbsp;crock pot too large for one person? &nbsp;Should I buy the 6qt instead? &nbsp;I appreciate any
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<div class="bvseo-author">Asked by: Dee Dee</div>
<div class="bvseo-answer" data-answerid="666926">
We do recommend always filling the unit at least 1/2 full for best results. If you think that this would be too much food for your needs, you may want to look into getting a smaller model.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="575936">
<h2 class="bvseo-question">
I have your 8 qt crockpot and the porcelain pot tapped the side of my sink while I was waging it and completely broke last night. &nbsp;What can I do about it?
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<div class="bvseo-author">Asked by: Kim Dill</div>
<div class="bvseo-answer" data-answerid="661941">
The stoneware number 183111-000-000 will fit the SCV803 slow cooker. It is currently only available at Crock-Pot at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST. Please give us a call and we will be happy to assist you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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