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<div class="bvseo-question-answer" data-questionid="4196463">
<h2 class="bvseo-question">
How long can I safely leave meat on the warm setting after it's been cooked? &nbsp;Is 6 hours too long? &nbsp;I'm worried about a dish I just made in my crockpot...
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<div class="bvseo-author">Asked by: IryA</div>
<div class="bvseo-answer" data-answerid="3096711">
Hello! We do not recommend using the WARM setting for more than 4 hours. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="3153455">
<h2 class="bvseo-question">
How can I get a replacement crock or bowl for this item. I have had it for many years and have noticed a hairline crack in it.
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<div class="bvseo-author">Asked by: Blueiris63</div>
<div class="bvseo-answer" data-answerid="2522583">
Hi, there! Thank you for your inquiry. We understand that you are looking for a replacement part for your CrockPot model. For the availability of it, please reach out to us at 1-800-323-9519 or email us at
[email protected]. We are open from Monday to Friday 9 am to 5 pm EST. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1822694">
<h2 class="bvseo-question">
Can I make steamed rice&nbsp;
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<div class="bvseo-author">Asked by: Jeanette8316</div>
<div class="bvseo-answer" data-answerid="1789309">
Yes, you can make steamed rice in this slow cooker. Thank you so much for asking.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1867866">
<h2 class="bvseo-question">
After I was the cover I noticed the metal rim around the cover is holding some water and I can see black crud building up under it. Is there any way to prevent this from happening? Or is there different cover offered to use instead?
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<div class="bvseo-author">Asked by: Viking Wife</div>
<div class="bvseo-answer" data-answerid="1777121">
Hello! Thank you for reaching out. We would like to hear more about your experience with your slow cooker. Please give us a call at our toll-free number 1-800-323-9519. For your convenience, our Consumer Care Team is available Monday through Friday, 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to assist you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1843142">
<h2 class="bvseo-question">
Can you get replacement parts for this model?
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<div class="bvseo-author">Asked by: Jaybird57</div>
<div class="bvseo-answer" data-answerid="1763282">
Hello, Jaybird57! Thank you for reaching out. For assistance regarding the replacement part that you need, please call us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1856460">
<h2 class="bvseo-question">
What is the part number for the replacement stoneware for model scu803-ss, for large crockpot.
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<div class="bvseo-author">Asked by: Jerseygirl</div>
<div class="bvseo-answer" data-answerid="1759897">
Hello, Jerseygirl! Thank you for reaching out. For assistance regarding the replacement part that you need, please call us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1913806">
<h2 class="bvseo-question">
I put my CrockPot in the oven and melted the handle. Can I buy just the handle, the lid is fine.
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="1749423">
Hello. Thank you for reaching out! We are sorry to hear that the handle of your slow-cooker melted. Please be advised that the lid is not oven safe. Unfortunately, the handle that you need is not being sold separately. For additional assistance, please give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1369420">
<h2 class="bvseo-question">
Exactly, what are the dimensions of this crockpot? I have store issues, can be taller than 10.5 inches.
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<div class="bvseo-author">Asked by: Topkrunch</div>
<div class="bvseo-answer" data-answerid="1399147">
The dimensions of the SCV803 are 15.5&quot; in height by 15.3&quot; in width by 9.6&quot; in depth. Thank you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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