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<div class="bvseo-question-answer" data-questionid="4659991">
<h2 class="bvseo-question">
What is the plastic handles etc made of, are they bakelite or phenolic material? Asking do to allergies etc.
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<div class="bvseo-author">Asked by: Katgrl</div>
<div class="bvseo-answer" data-answerid="3452921">
Hello, thank you for your inquiry. The plastic handles on the Crockpot model number 2170366 are made of heat-resistant plastic materials called bakelite. If you have any more questions, please reach out to us using our Contact Us form https://www.crock-pot.com/support/contact-us on the website or via Live Chat so we can help you further. We&rsquo;re available Mon.-Fri. 9 am &ndash; 8 pm Eastern Time. Thank you! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2025-05-01</div>
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<div class="bvseo-question-answer" data-questionid="4657758">
<h2 class="bvseo-question">
I&rsquo;m looking all over for this 7 qt manual crockpot in shiny turquoise. None of the stores have it in stock. Some stores have a turquoise which is darker &amp; kind of textured matte. Has the shiny one been discontinued?if not, any idea where I can find one?
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<div class="bvseo-author">Asked by: Horan</div>
<div class="bvseo-answer" data-answerid="3450655">
Hello, Thank you for reaching out to us about our 7 QT manual slow cooker. We are sorry to say that this product is now obsolete, we no longer manufacture it. If you have more questions or require further assistance, please reach out to us directly via the &quot;Contact Us&quot; form on our website. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Crockpot Consumer Care.
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2025-04-29</div>
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<div class="bvseo-question-answer" data-questionid="4617277">
<h2 class="bvseo-question">
How many feet are on the bottom? I saw a review and it said there were two and it rocks. Is that true?
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<div class="bvseo-author">Asked by: bkg1</div>
<div class="bvseo-answer" data-answerid="3442415">
ALL crock-pots now come with 3 legs instead of 4. This is not a good idea! If you touch the top edge of the back sides of the pot it LEANS to the side spilling the hot food and liquid. Really bad design. I am sure this will be a recall down the road when enough people get burnt from the hot food or liquid spilling out. I am returning mine!
<div class="bvseo-author">Answered by: TAF54</div>
<div class="bvseo-pubdate">Date published: 2025-04-22</div>
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<div class="bvseo-question-answer" data-questionid="4635309">
<h2 class="bvseo-question">
The black plastic lid handle was damaged. All I need is the little plastic part, not a new lid. Any idea how to obtain this? I couldn't find a thing on the various parts sites. Model # is CPSVM70-R2 7 quart in red
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<div class="bvseo-author">Asked by: Chriseff54</div>
<div class="bvseo-answer" data-answerid="3406741">
Hello Chriseff, Thank you for contacting CrockPot. We are so sorry for the issue presented. Unfortunately, the lid comes together with the plastic parte. We do not sell it separately. Please, explore our replacement products at various retailers listed here: https://www.crock-pot.com/e-replacement-parts.html . To check availability, kindly inquire with the respective retailers, as this information is not within our database. You will just need to mention the model of your product. For further inquiries or assistance, please feel free to connect with us through our contact form: https://bit.ly/CP-cu , give us a call at 1-800-323-9519, or engage with us via LiveChat. Our support team is available Monday through Friday from 9 am to 5 pm Eastern Time. We're here to help! &mdash;Crock-Pot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2025-03-19</div>
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<div class="bvseo-question-answer" data-questionid="4626254">
<h2 class="bvseo-question">
When I received this crockpot, I was surprised at how light the outside is that holds the ceramic insert and that the heat just goes around the periphery. I bought it from the crockpot store through Amazon, and just wanted to make sure it&rsquo;s safe.
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<div class="bvseo-author">Asked by: Sah8</div>
<div class="bvseo-answer" data-answerid="3392120">
Hello, Thank you for reaching out! The Crock-Pot 7QT Manual Slow Cooker is designed with a lightweight exterior for easy handling while still maintaining durability and efficiency. The heating element surrounds the ceramic insert to ensure even cooking. Rest assured, all our products meet strict safety standards. If you have any concerns or need further information, please feel free to reach out. https://www.crock-pot.com/support/contact-us Thank you, Crock-Pot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2025-03-06</div>
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<div class="bvseo-question-answer" data-questionid="4626323">
<h2 class="bvseo-question">
Do you make a 7-8qt. (Manual or Not) crock pot with a 30&quot;-36&quot; electric cord? If not what size 1ft. extension cord do you recommend I use. Your 24&quot; cords are just too short for my childless kitchen to knock over or use.
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<div class="bvseo-author">Asked by: Animal Chef</div>
<div class="bvseo-answer" data-answerid="3388374">
Hi, Thanks for your question. Our standard cord length for most of our products is 24&quot;. We do not recommend using the machine with an extension cord. If you have any more questions, please visit the Support &gt; Contact Us section of our official website, call us at 1-800-323-9519 or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! &mdash;Crock-Pot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2025-03-01</div>
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<div class="bvseo-question-answer" data-questionid="4585150">
<h2 class="bvseo-question">
Does the non stick ceramic coating include PFAS or PFOA?
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<div class="bvseo-author">Asked by: norabora</div>
<div class="bvseo-answer" data-answerid="3327707">
Hello Norabora. Thank you for your question. The non-stick ceramic coating used in our Crock-Pot&reg; Manual 7-Quart Slow Cooker is free from PFAS and PFOA. If you have further concerns, feel free to reach out via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-12-11</div>
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<div class="bvseo-question-answer" data-questionid="4384663">
<h2 class="bvseo-question">
I need a replacement lid for my slow cooker. I had it for a week &amp; a grandchild dropped &amp; broke it. (The lid)
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<div class="bvseo-author">Asked by: sjaw</div>
<div class="bvseo-answer" data-answerid="3208363">
Hello there sjaw! Thanks for reaching out to us. We will be more than happy to answer your question! In order to check the availability of the requested replacement part, we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, and please stay safe!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-12-19</div>
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