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<div class="bvseo-question-answer" data-questionid="1956852">
<h2 class="bvseo-question">
need just replacement pot.
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<div class="bvseo-author">Asked by: Bill2456</div>
<div class="bvseo-answer" data-answerid="1778217">
Hello, Bill2456! Thank you for reaching out. For assistance regarding the replacement part that you need, please call us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1957463">
<h2 class="bvseo-question">
How long does unit stay on in the warming mode?
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<div class="bvseo-author">Asked by: Silberman</div>
<div class="bvseo-answer" data-answerid="1778183">
Hello, Silberman! Thank you for your question. The warm mode should be on for a maximum of 4 hours only. If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1791969">
<h2 class="bvseo-question">
I just bought a brand new crockpot and it burn my chili on warm, why is that?
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<div class="bvseo-author">Asked by: Lizzylou</div>
<div class="bvseo-answer" data-answerid="1776763">
Hello! Thank you for your inquiry. There are several reasons why your chili was burnt even though your unit is on a warm setting. Kindly give us a call at 1-800-323-9519 for direct and immediate assistance. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link: https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1863547">
<h2 class="bvseo-question">
I am interested in finder a crockpot liner for my oval crock pot. I dropped the stoneware. The model of the pot is SCV700-82
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<div class="bvseo-author">Asked by: Fludd</div>
<div class="bvseo-answer" data-answerid="1776686">
Hello. Thank you for your inquiry. For your reference, the part number of the compatible stoneware for SCV700-82 is 158505-001-090. You can purchase this replacement stoneware and other Crock-Pot products at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link: https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1955032">
<h2 class="bvseo-question">
is this product made in usa?
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<div class="bvseo-author">Asked by: nappo69</div>
<div class="bvseo-answer" data-answerid="1776119">
Hello, nappo69! Thank you for your question. Our Crock-Pot Slow-cookers are conceptualized and designed in the USA and assembled in China.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1952224">
<h2 class="bvseo-question">
Is a ceramic insert replacement available for this product?
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<div class="bvseo-author">Asked by: crowdguy</div>
<div class="bvseo-answer" data-answerid="1774705">
Hello, crowdguy! Thank you for reaching out. For assistance regarding the replacement part that you need, please call us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1725261">
<h2 class="bvseo-question">
Where can I get a replacement lid for my 7 quart crockpot?
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<div class="bvseo-author">Asked by: J Ott</div>
<div class="bvseo-answer" data-answerid="1773143">
Hello, J Ott! Thank you for reaching out. For assistance regarding the replacement part that you need, please call us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1715417">
<h2 class="bvseo-question">
Crock-Pot model SCV 700-B2 failed to heat up after only 5 uses. Where can I get a replacement metal pot? I don't need the ceramic crock.
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<div class="bvseo-author">Asked by: cindy9271</div>
<div class="bvseo-answer" data-answerid="1769310">
Hello! Thank you for reaching out. For assistance regarding the replacement part that you need, please call us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1749600">
<h2 class="bvseo-question">
I need a replacement lid for my crockpot. The lid shattered into a million pieces while washing it. Luckily I had a backup but I have been unable to find a lid to fit this exact model. I've noticed several 7 quart lids but none matching the model number.
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<div class="bvseo-author">Asked by: Judi1141</div>
<div class="bvseo-answer" data-answerid="1768510">
Hello. Thank you for your inquiry. For your reference, the part number of the compatible lid is 129967-000-000. You can purchase this lid and other Crock-Pot products at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link: https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1711066">
<h2 class="bvseo-question">
I have model SCCPVC609-SC. Looking for the stoneware insert in black. What is best way to purchase?
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<div class="bvseo-author">Asked by: Coach nick</div>
<div class="bvseo-answer" data-answerid="1768463">
Hello, Coach nick! Thank you for your inquiry. You can purchase the replacement stoneware and other Crock-Pot products at any of our retail partners. For your reference, the part number of the compatible stoneware is 179448000000. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1690257">
<h2 class="bvseo-question">
I need replacement feet for my model # SCV700-B. Where do I find them?
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<div class="bvseo-author">Asked by: Carol G</div>
<div class="bvseo-answer" data-answerid="1768084">
For help in obtaining replacement parts, please reach out to us at 1-800-323-9519. Our Consumer Care Team is open from 9am to 6pm EST. Monday to Friday. Thank you very much and have a nice day!
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1763736">
<h2 class="bvseo-question">
I need a new crock for my pot.do they exist?
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<div class="bvseo-author">Asked by: sedak005</div>
<div class="bvseo-answer" data-answerid="1767815">
Hello. Thank you for your inquiry. For your reference, the part number of the compatible stoneware for SCV700-MASTER is 158505-001-090. You can purchase this lid and other Crock-Pot products at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link: https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1708463">
<h2 class="bvseo-question">
How can I get a replacement lid for this model???crockpot scv700
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="1767609">
Hello. Thank you for your inquiry. You can purchase the replacement lid and other Crock-Pot products at any of our retail partners. For your reference, the part number of the compatible lid with SCV700 is 158505-001-090. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1689051">
<h2 class="bvseo-question">
Why does the stone ware move so much inside the pot?? Gave a stainless steel one as a gift..and noticed that the stoneware moved alot..I have a black crockpot and the stone ware dosent move as much..
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<div class="bvseo-author">Asked by: sib28</div>
<div class="bvseo-answer" data-answerid="1766788">
We would like to know more about the stoneware. Please reach out to us at 1-800-323-9519. We are open Monday to Friday from 9am to 6pm EST. You can also contact us through chat or on one of our social media platforms. Thank you very much.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1642650">
<h2 class="bvseo-question">
My daughter gave me the 7 at. Manuel 2 or 3 years ago at a family reunion my lid got stole but none of one's attending believes that my lid had a gasket on it, my model is scv700 b2. 2011 my question did it have one.
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<div class="bvseo-author">Asked by: Marty69</div>
<div class="bvseo-answer" data-answerid="1763413">
There are lids that has a rubber gasket around it and there are lids that have none. For help in obtaining replacement parts, please reach out to us at 1-800-323-9519. We are open Monday to Friday from 9am to 6pm EST. You can also contact us through chat or on one of our social media platforms. Thank you very much.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1778321">
<h2 class="bvseo-question">
Where can I order a new lid for my crockpot
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<div class="bvseo-author">Asked by: GCOVP</div>
<div class="bvseo-answer" data-answerid="1763386">
Thanks for reaching out! As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Crock-Pot products. You can purchase Crock-Pot products and replacement parts at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1639448">
<h2 class="bvseo-question">
I own model SCV700-B Slow Cooker. &nbsp;Should the lid have a rubber seal?
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<div class="bvseo-author">Asked by: Quiche</div>
<div class="bvseo-answer" data-answerid="1763279">
The lid has a rubber seal around it to prevent loss of heat. Thank you for asking.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1889420">
<h2 class="bvseo-question">
Can you use the crock on stove top for browning meat?
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<div class="bvseo-author">Asked by: Woodswoman315</div>
<div class="bvseo-answer" data-answerid="1763036">
Hello, Woodswoman315! Thank you for your question. The stoneware is not stovetop safe. If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1926604">
<h2 class="bvseo-question">
I have the model # SCV700-B2 and I just broke the pot and I got on the website on bottom of crockpot then it sent me to a parts one and it looks like it&rsquo;s not available any longer. Can you help me with that or do I need to buy a whole new crockpot?love it
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<div class="bvseo-author">Asked by: Renee67</div>
<div class="bvseo-answer" data-answerid="1759462">
Hello, Renee67! Thank you for reaching out. We are sorry that the stoneware got broken. For assistance regarding the replacement part that you need, please call us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1863071">
<h2 class="bvseo-question">
I broke my lid. Can I get a replacement? Mine is a SCV700-B2
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<div class="bvseo-author">Asked by: MyrnaGary</div>
<div class="bvseo-answer" data-answerid="1758114">
Thanks for reaching out! As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of CrockPot products. You can purchase CrockPot products and replacement parts at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519 and we will get you all taken care of. For your convenience, we are available Mon-Fri 9am-6pm, EST.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1927552">
<h2 class="bvseo-question">
I have this exact crockpot and it is in good working order. I have managed to break the lid and need a replacement one. Can I buy that on your site?
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<div class="bvseo-author">Asked by: Julie74</div>
<div class="bvseo-answer" data-answerid="1757163">
Hello, Julie74! Thanks for reaching out. As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Crock-pot products. You can purchase Crock-pot products and replacement parts at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html For your reference, the part number of the lid that you need is 129967-000-000. If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1930707">
<h2 class="bvseo-question">
How can I get a replacement top
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<div class="bvseo-author">Asked by: OB27</div>
<div class="bvseo-answer" data-answerid="1756017">
Thanks for reaching out! As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of CrockPot products. You can purchase CrockPot products and replacement parts at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519 and we will get you all taken care of. For your convenience, we are available Mon-Fri 9am-6pm, EST.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1657012">
<h2 class="bvseo-question">
Is it possible to order a replacement lid for this product ?
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<div class="bvseo-author">Asked by: Stacystacy</div>
<div class="bvseo-answer" data-answerid="1751417">
Yes. For help in obtaining replacement parts. Please reach out to us at 1-800-323-9519. We are open Monday to Friday from 9am to 6pm EST. You can also contact us through chat or on one of our social media platforms. Thank you very much.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1660951">
<h2 class="bvseo-question">
Hello, I just bought my 7qt crockpot today. I noticed the stoneware doesnt fit properly. It moves back and forth in the base, is this normal?
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<div class="bvseo-author">Asked by: JrMetal999</div>
<div class="bvseo-answer" data-answerid="1750525">
Thank you for your question. It is normal for the replacement stoneware to move a little bit in the base.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1658183">
<h2 class="bvseo-question">
Where can I get a replacement pot?&nbsp;
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<div class="bvseo-author">Asked by: Nell</div>
<div class="bvseo-answer" data-answerid="1749978">
Thank you for your question. Please click on the link below to see a list of our major retailers where you can order this online. Have a nice day! https://www.crock-pot.com/retailers.html
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1664349">
<h2 class="bvseo-question">
Can I put my crockpot stoneware on top of the stove to reheat my meal?
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<div class="bvseo-author">Asked by: rgreat</div>
<div class="bvseo-answer" data-answerid="1749002">
We don&rsquo;t recommend putting the stoneware of this Crock-Pot on the top of the stove. This stoneware is not stove top safe and might crack. Thank you so much for asking.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1698814">
<h2 class="bvseo-question">
Hi, I need a replacement stoneware for my crockpot-SVC700-B. &nbsp;How much? Thank you
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<div class="bvseo-author">Asked by: Mimi372</div>
<div class="bvseo-answer" data-answerid="1743541">
Thank you for your question. The price is USD $15.00 plus shipping and taxes. For help in obtaining replacement parts. Please reach out to us at 1-800-323-9519. We are open Monday to Friday from 9am to 6pm EST. You can also contact us through chat or on one of our social media platforms.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1875319">
<h2 class="bvseo-question">
Hi I just need the bowl do You guys sell it separately?
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<div class="bvseo-author">Asked by: Lee456</div>
<div class="bvseo-answer" data-answerid="1742757">
Thanks for reaching out! As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Crock-pot products. You can purchase Crock-pot products and replacement parts at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1463594">
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I need a replacement for this crock pot stoneware insert it is a SCV700-B2-WM1
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<div class="bvseo-author">Asked by: Hatti</div>
<div class="bvseo-answer" data-answerid="1737681">
The part number of the replacement stoneware for this Crock-Pot is 158505-001-090. For help in obtaining replacement parts. Please reach out to us at 1-800-323-9519. We are open Monday to Friday from 9am to 6pm EST. Thank you very much.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1863629">
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Crock-Pot&reg; 7.0-Quart Slow Cooker, Manual, Black is this item electrical good for 220 volts for Thailand
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<div class="bvseo-author">Asked by: Jackjayden</div>
<div class="bvseo-answer" data-answerid="1702093">
Does this come with 220 volts for esectrical?
<div class="bvseo-author">Answered by: Jackjayden</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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