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<div class="bvseo-question-answer" data-questionid="2326939">
<h2 class="bvseo-question">
This slow cooker purchased at costco by crockpot states it is a nonstick ceramic stoneware. Does that mean there is a coating on ceramic or it is inherently nonstick?
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<div class="bvseo-author">Asked by: Chris14</div>
<div class="bvseo-answer" data-answerid="2021358">
Hi Chris14. Thanks for reaching out to us. The stoneware is made of ceramic and is inherently non-stick.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2261804">
<h2 class="bvseo-question">
Where do I get parts? I broke the inside.
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<div class="bvseo-author">Asked by: DavidO</div>
<div class="bvseo-answer" data-answerid="1969116">
Thank you for your question. For help in obtaining replacement parts, please contact us at 1-800-323-9519. Our Consumer Care Team is open from 9 am to 5 pm EST Monday to Friday. You can also shoot us an email or contact us through chat by visiting our website. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2244063">
<h2 class="bvseo-question">
What is the temperature on low setting and is it safe for slow cooking for hours?
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<div class="bvseo-author">Asked by: Scott Scott Scott</div>
<div class="bvseo-answer" data-answerid="1959883">
Thank you for your question. Both low and high stabilizes at 209&deg;F. The difference is the time it takes to reach that temperature. Low: 7-8 hours to reach the simmer point. High: 3-4 hours to reach the simmer point. Warm is 160 - 170&deg;F. Thank you very much.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2202130">
<h2 class="bvseo-question">
Do you sell replacements lid this 7Q Oval Crock Pot Slow Cooker? My lid broke and I need to order a new lid.
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<div class="bvseo-author">Asked by: CynB</div>
<div class="bvseo-answer" data-answerid="1941373">
For help in obtaining replacement parts, please contact us at 1-800-323-9519. Our Consumer Care Team is open from 9 am to 5 pm EST Monday to Friday. You can also shoot us an email or contract us through chat by visiting our website. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2180969">
<h2 class="bvseo-question">
Great value appliance. I need to replace entire stainless container with the functional parts included because I lost it while we moved house. I have the stoneware pot and the lid. Can you help me? The model is the SCV700-MASTER or 7 Quart oval.
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<div class="bvseo-author">Asked by: Bea61</div>
<div class="bvseo-answer" data-answerid="1922808">
Hello, Bea61! Thank you for reaching out. For further assistance regarding the availability of the replacement part for your slow cooker, please give us a call at our toll-free number 1-800-323-9519. For your convenience, our Consumer Care Team is available Monday through Friday, 9:00 am till 5:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to assist you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2121301">
<h2 class="bvseo-question">
I need new feet for my SCV700B Crock Pot where can I find these?
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<div class="bvseo-author">Asked by: BonJW</div>
<div class="bvseo-answer" data-answerid="1884368">
Hello, BonJW! Thanks for reaching out! As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Crock-Pot products. You can purchase Crock-Pot products and replacement parts at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2102891">
<h2 class="bvseo-question">
Can you cook in the sliver part of the Crock-Pot
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<div class="bvseo-author">Asked by: Roro26</div>
<div class="bvseo-answer" data-answerid="1884246">
Hello, Roro26! Thank you for your inquiry. We do not recommend cooking on any other parts of the slow-cooker aside from inside the inner pot or stoneware. If you need further assistance, kindly give us a call at 1-800-323-9519. We will be more than happy to assist you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2055454">
<h2 class="bvseo-question">
I broke the crock on my SCV700-B. Where can I purchase a new one?
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<div class="bvseo-author">Asked by: Bella Jean</div>
<div class="bvseo-answer" data-answerid="1843042">
Hello, Bella! Thank you for your inquiry. 158505-001-090 replacement insert is compatible with your SCV700-B. For assistance regarding the replacement part that you need, please call us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2039194">
<h2 class="bvseo-question">
I'm looking for replacement stoneware for crock-pot model SCV700-SS. I just cracked the stoneware as it slipped out of my hands while washing it. I cannot seem to find my model# for the stoneware replacement. Please assist.
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<div class="bvseo-author">Asked by: MAq18</div>
<div class="bvseo-answer" data-answerid="1836545">
Thanks for reaching out! For your reference, the part number of the compatible stoneware for SCV700-SS is 158505-001-090. You can purchase this stoneware and other Crock-Pot products at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link: https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1986774">
<h2 class="bvseo-question">
How many feet are on the bottom of this unit? I've seen reviews where people have complained that there are only three, making it a bit unsteady. I cannot find any pictures or owner's manuals depicting the bottom of the unit.
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<div class="bvseo-author">Asked by: Knimmer</div>
<div class="bvseo-answer" data-answerid="1825973">
Hello Knimmer! Thank you for your inquiry. This crock-pot has three rubber feet at the bottom. If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2026649">
<h2 class="bvseo-question">
I have an old 6.5 Quart (model SCVC651). Will though stoneware from that old model fit and work in this new model?
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<div class="bvseo-author">Asked by: fmwinn</div>
<div class="bvseo-answer" data-answerid="1824038">
Hello, Fmwinn! Thank you for reaching out. For further assistance regarding the compatible stoneware for your crock-pot, please give us a call at our toll-free number 1-800-323-9519. For your convenience, our Consumer Care Team is available Monday through Friday, 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to assist you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2012388">
<h2 class="bvseo-question">
Where are they manufactured?
</h2>
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<div class="bvseo-author">Asked by: Lisa12345</div>
<div class="bvseo-answer" data-answerid="1821607">
Hello, Lisa12345! Thank you for your question. Our Crock-Pot Slow-cookers are conceptualized and designed in the USA and assembled in China. If you have other concern, please call us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2014588">
<h2 class="bvseo-question">
how do I place a order for this item??????
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<div class="bvseo-author">Asked by: Melinda Brott</div>
<div class="bvseo-answer" data-answerid="1821566">
Hello, Melinda Brott! Thank you for reaching out. We understand that you want to purchase a slow cooker. For assistance regarding placing the order, please call us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1987938">
<h2 class="bvseo-question">
What is the temp on the high setting vs. the low setting?
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<div class="bvseo-author">Asked by: Cooker88</div>
<div class="bvseo-answer" data-answerid="1802848">
Hello, Cooker88! Thank you for your inquiry. On your slow cooker, both high and low stabilize at the same temperature (209&deg;F); it is just a matter of how long it takes to reach the simmer point. On high, it takes approximately 3-4 hours, whereas on low, it takes approximately 7-8 hours to reach the simmer point. Once food reaches the simmer point, total cook time is dependent on cut and weight of meat to reach the point of maximum flavor and texture potential. Most dishes can be prepared on either high or low. This is uniform across all of our current models. On the warm setting, your slow cooker will be between 165-175&deg;F. Please remember that these are all approximate temperatures and they can vary depending on what you are cooking. The unit can also boil on high and low. If you need more assistance, please call us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1964366">
<h2 class="bvseo-question">
Can the ceramic insert AND the glass lid be used in the oven?
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<div class="bvseo-author">Asked by: TBell</div>
<div class="bvseo-answer" data-answerid="1794179">
Hello, TBell! Thank you for your question. The lid is not oven safe. The stoneware is oven safe but not in the broiler. If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1965593">
<h2 class="bvseo-question">
Do you sell the stoneware insert? I have two heating elements and just need to insert. Your retail partners do not have them listed on their websites. Amazon had one available for $75. Too much for a replacement part.
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<div class="bvseo-author">Asked by: LauraC</div>
<div class="bvseo-answer" data-answerid="1794157">
Thanks for reaching out! For further assistance regarding this product, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1809487">
<h2 class="bvseo-question">
Knob on lid of SCV-700 is broken. Can I get the replacement?
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<div class="bvseo-author">Asked by: Yaya Pam</div>
<div class="bvseo-answer" data-answerid="1793478">
Hello! Thank you for your inquiry. Unfortunately, the replacement part for the control knob of this unit is currently unavailable. Kindly give us a call at 1-800-323-9519 for further assistance. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link: https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1976326">
<h2 class="bvseo-question">
Can I buy a replacement lid
</h2>
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<div class="bvseo-author">Asked by: Brandi2560</div>
<div class="bvseo-answer" data-answerid="1792550">
Thanks for reaching out! As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Crock-Pot products. You can purchase Crock-Pot products and replacement parts at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1784884">
<h2 class="bvseo-question">
will this model shut off automatically
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<div class="bvseo-author">Asked by: Skibs</div>
<div class="bvseo-answer" data-answerid="1791935">
Thanks for reaching out! For further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1619733">
<h2 class="bvseo-question">
How can I get a replacement ceremic insert for my model SCV700-B?
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<div class="bvseo-author">Asked by: Eafalc01</div>
<div class="bvseo-answer" data-answerid="1791565">
Thanks for reaching out! In order to better assist you with your concern, please give us a call at 1-800-323-9519. For your convenience, we are available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1627977">
<h2 class="bvseo-question">
Where can I buy a replacement lid for this Crock-Pot
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<div class="bvseo-author">Asked by: GinaL</div>
<div class="bvseo-answer" data-answerid="1791379">
Thanks for reaching out! As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of CrockPot products. You can purchase CrockPot products and replacement parts at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519 and we will get you all taken care of. For your convenience, we are available Mon-Fri 9am-6pm, EST.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1820388">
<h2 class="bvseo-question">
is it possible to use the internal pot on a gas stove?
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<div class="bvseo-author">Asked by: sadboi</div>
<div class="bvseo-answer" data-answerid="1789434">
The stoneware for this unit is not stove top safe. Thank you so much for asking.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1626499">
<h2 class="bvseo-question">
I need just a replacement bowl as mine broke! &nbsp;Do you sell just that?
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<div class="bvseo-author">Asked by: lbirg</div>
<div class="bvseo-answer" data-answerid="1789371">
Thanks for reaching out! As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of CrockPot products. You can purchase CrockPot products and replacement parts at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519 and we will get you all taken care of. For your convenience, we are available Mon-Fri 9am-6pm, EST.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
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<div class="bvseo-question-answer" data-questionid="1825473">
<h2 class="bvseo-question">
Can already cooked food be left overnight with the control knob set to warm?
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="1788303">
We don&rsquo;t recommend cooking on the WARM setting. It might be unsafe because the temperature will not be enough to cook the food right away.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1634171">
<h2 class="bvseo-question">
Is there a replacement lid for this model? Scv700b2
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<div class="bvseo-author">Asked by: Overjoyed1</div>
<div class="bvseo-answer" data-answerid="1787787">
Thanks for reaching out! In order to better assist you with your concern, please give us a call at 1-800-323-9519. For your convenience, we are available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1750181">
<h2 class="bvseo-question">
I just bought this crockpot yesterday, and used it today. Has anyone else noticed the crock does not fit in the cooker evenly? It wobbles around. I'm thinking about returning it to the store.
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<div class="bvseo-author">Asked by: LJJOHNSON</div>
<div class="bvseo-answer" data-answerid="1783291">
There are models in which the stoneware moves around. This is normal because there are heating elements at the bottom and around the base. Thank you so much for asking.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1891915">
<h2 class="bvseo-question">
Are the heating elements located on the bottom only? Or are they on all sides?
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<div class="bvseo-author">Asked by: Renn</div>
<div class="bvseo-answer" data-answerid="1779746">
Hello, Renn! Thank you for reaching out. The heating element wraps around the sides of the unit. We recommend using a hot pad if you need to touch the unit during cooking. If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1927951">
<h2 class="bvseo-question">
I've had my Rival for about 8 years and have used it about 4 times. I'm cooking black bean soup. It's not lighting up but is getting warm. I have it on high. Shouldn't the light come on?
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<div class="bvseo-author">Asked by: ChrisGY</div>
<div class="bvseo-answer" data-answerid="1779707">
Hello, ChrisGY! Thank you for reaching out. For assistance regarding your concern, please call us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
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<div class="bvseo-question-answer" data-questionid="1723393">
<h2 class="bvseo-question">
Up to how many pound roast can this fit
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<div class="bvseo-author">Asked by: Jojoe</div>
<div class="bvseo-answer" data-answerid="1779219">
This can fit around 6 - 7 lbs of roast. Thank you so much for asking.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1955940">
<h2 class="bvseo-question">
I need to replace stoneware insert what size do I order&nbsp;
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<div class="bvseo-author">Asked by: MCHT</div>
<div class="bvseo-answer" data-answerid="1778449">
Hello, MCHT! Thank you for reaching out. For assistance regarding the replacement part that you need, please call us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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