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<div class="bvseo-question-answer" data-questionid="1368138">
<h2 class="bvseo-question">
Again, are there any heavy meals in the stoneware? A simple yes/no suffices here. The answer below is a vague.
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<div class="bvseo-author">Asked by: CP333</div>
<div class="bvseo-answer" data-answerid="1398220">
Newell Brands, the distributor of Crock-Pot&reg; is very focused on the materials that are used in the manufacture of its products. Newell goes to great lengths to ensure that its products meet or exceed all applicable laws and regulations as well as industry standards, such as Food and Drug Administration (FDA) regulations. Likewise, Newell Brands tests for lead and other toxic metals on its products to ensure they are safe for consumers. In addition, we periodically use accredited third party lab testing to reveal that our slow cooker stoneware is far below the U.S. FDA and California Regulation Prop 65 requirements for extractable lead and cadmium in ceramic wares, thus supporting our results. Thank you for your inquiry.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-06-13</div>
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<div class="bvseo-question-answer" data-questionid="1359960">
<h2 class="bvseo-question">
I am using my crockpot for the first time. The outside is so hot to touch. Is this normal or could there be a problem with this unit?
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<div class="bvseo-author">Asked by: rebmik2</div>
<div class="bvseo-answer" data-answerid="1385760">
This is normal for our current line of slow cookers. The heating element for our modern cookers wraps around the entire outer side of the heating base to provide a more thorough and consistent cooking experience. When the product is in use, you should only use the plastic handles on the base to move the product. Thank you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1352816">
<h2 class="bvseo-question">
Does this crockpot come with cookbook meal instructions?
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<div class="bvseo-author">Asked by: BillK</div>
<div class="bvseo-answer" data-answerid="1384329">
Yes, there will be some recipes in the owner's manual. You can also access a wide variety of recipes through the link below. Thank you for your inquiry. https://www.crock-pot.com/recipes.html
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1350978">
<h2 class="bvseo-question">
Does the ceramic contain any trace of lead? Yes/no and how much.
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<div class="bvseo-author">Asked by: Dr U</div>
<div class="bvseo-answer" data-answerid="1379789">
Newell Brands, the distributor of Crock-Pot&reg; is very focused on the materials that are used in the manufacture of its products. Newell goes to great lengths to ensure that its products meet or exceed all applicable laws and regulations as well as industry standards, such as Food and Drug Administration (FDA) regulations. Likewise, Newell Brands tests for lead and other toxic metals on its products to ensure they are safe for consumers. In addition, we periodically use accredited third party lab testing to reveal that our slow cooker stoneware is far below the U.S. FDA and California Regulation Prop 65 requirements for extractable lead and cadmium in ceramic wares, thus supporting our results. Thank you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1330870">
<h2 class="bvseo-question">
I'd like to use my Crock-Pot SCV700-SS for sous-vide cooking. Can you tell me please the average temperatures in the pot at the levels LOW, HIGH and WARM?
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<div class="bvseo-author">Asked by: Tom1</div>
<div class="bvseo-answer" data-answerid="1361503">
Both High and Low stabilize at the same temperature (209&deg;F); it is just a matter of how long it takes to reach the simmer point. On High, it takes approximately 3-4 hours, whereas on Low, it takes approximately 7-8 hours to reach the simmer point. Once food reaches the simmer point, total cook time is dependent on cut and weight of meat to reach the point of maximum flavor and texture potential. Most dishes can be prepared on either High or Low. The Warm setting heats to a maximum of approximately 165-175&deg;F. This is uniform across all of our current models. Thank you for your question.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1327013">
<h2 class="bvseo-question">
What is the item number for the replacement stonewear on this model please?
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<div class="bvseo-author">Asked by: Crockpotmom2018</div>
<div class="bvseo-answer" data-answerid="1359542">
The correct stoneware for the SCV700 is 158505-001-090. Please contact us through the link below to order this stoneware as it is not currently available on our online store. Thank you. https://www.crock-pot.com/customerservicecontact?cid=contactus/?src=17ZS
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1318698">
<h2 class="bvseo-question">
Hello. Does the cover fit tight? My old liner cracked. The cover always allowed liquid to spurt on the countertop. Now I need a replacement. Just checking about the cover. Thank you. Marilyn
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<div class="bvseo-author">Asked by: JMarilyn</div>
<div class="bvseo-answer" data-answerid="1353815">
The lids do not fit tight in any of our current models. The lid gap is necessary to allow steam to escape. We only recommend filling the slow cooker up &frac34; full at most. Thank you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1316122">
<h2 class="bvseo-question">
WhatsApp ia the voltage?&nbsp;
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<div class="bvseo-author">Asked by: Maria17</div>
<div class="bvseo-answer" data-answerid="1351745">
Our products on this US section of the website are only for use in the US and Canada in a standard 120V AC outlet. We recommend visiting the UK section of this website for the available products in your area. Thank you. http://crockpoteurope.com/?ls=0
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1310401">
<h2 class="bvseo-question">
I just broke the stoneware on this crock pot. What size stoneware do I need to purchase to replace it?
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<div class="bvseo-author">Asked by: Sandy Sears</div>
<div class="bvseo-answer" data-answerid="1346896">
The SCV700 slow cooker uses the replacement stoneware number 179448-000-000. Unfortunately, this part is currently unavailable for purchase online, but can be ordered by calling us directly at (800) 323-9519. We are open Monday through Saturday, from 8AM until 8PM EST. Thank you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1304044">
<h2 class="bvseo-question">
I bought a crockpot SCV700B2WM1 to be used in Chile where we have 220v electricity I will buy a converter from 110v to 220v but they ate asking how much volts does the crockpot use. 250volts or 500volts Thanks for the help
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<div class="bvseo-author">Asked by: Claudiadep</div>
<div class="bvseo-answer" data-answerid="1343350">
This product uses a maximum wattage of 270 watts, but it is meant for North American use only. We do not recommend using the product with a voltage converter for safety purposes, and doing so will void your warranty. Thank you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1293072">
<h2 class="bvseo-question">
I noticed a hairline crack in the bottom of my 7 qt bowl. It is visible on both the inside and outside on the bottom of the bowl. It does not leak liquids. Is it safe to use?
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<div class="bvseo-author">Asked by: Rich77</div>
<div class="bvseo-answer" data-answerid="1338351">
We apologize that the stoneware has a hairline crack. Please contact us using the link below. For a quick response, please live chat with us. https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1281495">
<h2 class="bvseo-question">
Can I get replacement feet for a scv700-b2?
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<div class="bvseo-author">Asked by: Tubbszy</div>
<div class="bvseo-answer" data-answerid="1323601">
We do not have replacement feet for that model. We apologize for the inconvenience. Please contact us using the link below and we'll be happy to help. For fast assistance, please click the live chat button. https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1277494">
<h2 class="bvseo-question">
I have the crockpot model SCV700-B. It&rsquo;s a 7 quart black one. I need an insert replacement. where can I find a black one that will fit my model?
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<div class="bvseo-author">Asked by: Bannet541</div>
<div class="bvseo-answer" data-answerid="1321226">
The black stoneware for this model is part number 158505-001-090. Unfortunately, this part is currently unavailable for purchase online, but can be ordered by calling us directly at (800) 323-9519. We are open Monday through Saturday, from 8AM until 8PM EST. Thank you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1275142">
<h2 class="bvseo-question">
Which stoneware replacement pot do I need for SCV700-ss?
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<div class="bvseo-author">Asked by: Sandiego920</div>
<div class="bvseo-answer" data-answerid="1321054">
The SCV700 (SS) slow cooker uses the replacement stoneware number 156013-000-090. Please follow the link below. Thank you. https://www.crock-pot.com/parts/replacement-stoneware---crock-pot-6-quart-oval-slow-cooker---black/156013-000-090.html/?src=17ZS
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1251403">
<h2 class="bvseo-question">
I need a replacement stoneware pot for my crockpot. The type is sc75 slow cooker and the model is a scv700-b. what size stoneware do i need to purchase? (7 quart?)
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<div class="bvseo-author">Asked by: crockcooker</div>
<div class="bvseo-answer" data-answerid="1301711">
The stoneware you require for the model in question is part number 158505-001-090. Unfortunately, this part is currently unavailable for purchase online, but can be ordered by calling us directly at (800) 323-9519. We are open Monday through Saturday, from 8AM until 8PM EST. Thank you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1236052">
<h2 class="bvseo-question">
I need to purchase a knob for my crockpot lid. &nbsp;It cracked and finally broke off. &nbsp;Where can I order this and how much would it be to purchase one?
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<div class="bvseo-author">Asked by: Sherbert</div>
<div class="bvseo-answer" data-answerid="1288347">
The lid handles are not available as a replacement part. Please contact us back with your slow cooker model number using the link below. We would be happy to check on a replacement lid for you. For faster response time, we encourage you to live chat with us at the link below from 8:00am to 8:00pm, EST, Monday thru Saturday. Thank you. https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1234278">
<h2 class="bvseo-question">
Can this crock pot produce a temperature over 240 degrees to ward off botulism? I have to keep throwing food out because the temperature is to low to eat - possibly producing botulism.
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<div class="bvseo-author">Asked by: kdamjr</div>
<div class="bvseo-answer" data-answerid="1284846">
Both High and Low stabilize at the same temperature (209&deg;F); it is just a matter of how long it takes to reach the simmer point. On High, it takes approximately 3-4 hours, whereas on Low, it takes approximately 7-8 hours to reach the simmer point. Once food reaches the simmer point, total cook time is dependent on cut and weight of meat to reach the point of maximum flavor and texture potential. Most dishes can be prepared on either High or Low. This is uniform across all of our current models. This method is proven to be safe by the FDA and we have not had health concerns of this nature directly associated with any of products. Thank you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1195140">
<h2 class="bvseo-question">
Can I find this product in purple at any major department stores?
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<div class="bvseo-author">Asked by: Debidee</div>
<div class="bvseo-answer" data-answerid="1252682">
This product is sold exclusively in Kohl's stores, but we cannot guarantee the inventory of any specific location. Thank you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1188645">
<h2 class="bvseo-question">
which replacement crock do I need for model SCV700-B2? 7Qt black
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<div class="bvseo-author">Asked by: lisahrn</div>
<div class="bvseo-answer" data-answerid="1247302">
Unfortunately, the stoneware for the SCV700 series is not currently available in black. We apologize for the inconvenience. The stoneware is currently only available in white, and can be purchased using the link below. Thank you. www.crock-pot.com/parts/replacement-stoneware---crock-pot-7-quart-oval-slow-cooker---white/130003-000-000.html/?src=17ZS
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1169488">
<h2 class="bvseo-question">
I have a model scv700-b2. I need a replacement stoneware pot.
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<div class="bvseo-author">Asked by: Faith B</div>
<div class="bvseo-answer" data-answerid="1232434">
At this time, the stoneware for this model is only available in white. It can be purchased by following the link below. Thank you. www.crock-pot.com/parts/replacement-stoneware---crock-pot-7-quart-oval-slow-cooker---white/130003-000-000.html/?src=17ZS
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1150574">
<h2 class="bvseo-question">
What wattage is this model, please?
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<div class="bvseo-author">Asked by: KaitlinO</div>
<div class="bvseo-answer" data-answerid="1217736">
This slow cooker uses 370 watts. The wattage may vary slightly due to product development and improvements. Thank you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1150280">
<h2 class="bvseo-question">
How many volts need the crock pot? I&rsquo;m from Chile and we use 220v (No 110v). We need a transformator or an adapter ?&nbsp;
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<div class="bvseo-author">Asked by: AJ25</div>
<div class="bvseo-answer" data-answerid="1217554">
All of our products sold for use in the US or Canada are only approved for 120 voltage. This slow cooker is not intended to be used in Chile and we do not advise using a transformer. Thank you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1150130">
<h2 class="bvseo-question">
Where can I get a replacement insert pot &nbsp;that&rsquo;s not as expensive as going out and buying a brand new crockpot?
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<div class="bvseo-author">Asked by: Jeneane87</div>
<div class="bvseo-answer" data-answerid="1217306">
The stoneware needed for this slow cooker can be found at the link below. It is unfortunately out of stock at this time, but should be available soon. Thank you. http://www.crock-pot.com/parts/replacement-stoneware---crock-pot-7-quart-oval-slow-cooker---red/130004-000-000.html/?src=17ZS
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1147325">
<h2 class="bvseo-question">
Just curious, at what temperature does the warm setting generally cooperate at?
</h2>
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<div class="bvseo-author">Asked by: Bman</div>
<div class="bvseo-answer" data-answerid="1216382">
On the warm setting, your Crock-Pot&reg; slow cooker will be between 165&deg; and 175&deg; Fahrenheit. But, once the peak temperature has been reached from cooking on high or low, it is normal for most foods to stay at that simmering temperature of 207&deg; F until the product is powered off. Thank you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1146175">
<h2 class="bvseo-question">
Replacement bowl due to crack
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<div class="bvseo-author">Asked by: Gordon m</div>
<div class="bvseo-answer" data-answerid="1215033">
The stoneware needed for this slow cooker can be found at the link below. It is unfortunately out of stock at this time, but should be in stock soon. Thank you. http://www.crock-pot.com/parts/replacement-stoneware---crock-pot-7-quart-oval-slow-cooker---red/130004-000-000.html/?src=17ZS
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1133920">
<h2 class="bvseo-question">
I have the Crock-Pot SBV700-SB2 7-quart Cooker. On the High setting, how many hours does it take to reach the maximum 215 degrees temperature? Also, how many hours does it take to reach the maximum temperature for the Low and Warm settings?
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<div class="bvseo-author">Asked by: Bobby007</div>
<div class="bvseo-answer" data-answerid="1204572">
The slow cooker will reach the simmer point of 209&deg; F on the high setting in 3 to 4 hours. On low it will reach 209&deg; F in 7 to 8 hours. This will depend on the food that is slow cooking. The warm setting should only be used after the food has slow cooked for the appropriate amount of time for up to 4 hours. Thank you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1130318">
<h2 class="bvseo-question">
Can this unit brown or sear meat? Also, is the warm setting hot enough to keep food safely?
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<div class="bvseo-author">Asked by: sunshine2009</div>
<div class="bvseo-answer" data-answerid="1202120">
This model is not stove-top safe, and you cannot brown or sear meat in it. The Keep Warm setting maintains a temperature of 165-175&deg;F, which is high enough to keep almost all food at a perfect serving temperature. Thank you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1119251">
<h2 class="bvseo-question">
What size lid should the 7qt model SCV700-B2 have? My lid seems like it should be a little bigger?
</h2>
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<div class="bvseo-author">Asked by: Shanersmom17</div>
<div class="bvseo-answer" data-answerid="1192416">
Up to 1/4 inch gap between the lid and stoneware is completely normal. This is to allow steam to escape so that it does not build up and potentially damage the unit. If you believe that your unit has too large of a gap, feel free to contact us at the link below for assistance. For faster response time, we encourage you to live chat with us at the link below from 8:00am to 8:00pm, EST, Monday thru Saturday. You will need to click the Live Chat icon. Thank you. https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1118001">
<h2 class="bvseo-question">
Can you order a replacement stoneware for this size pot? How
</h2>
<div class="bvseo-question-detail">
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<div class="bvseo-author">Asked by: debostep</div>
<div class="bvseo-answer" data-answerid="1190143">
The stoneware needed for this slow cooker can be found at the link below. Thank you. http://www.crock-pot.com/parts/replacement-stoneware---crock-pot-7-quart-oval-slow-cooker---red/130004-000-000.html/?src=17ZS
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1101566">
<h2 class="bvseo-question">
I notice that there is a small hole in the lid, but I can't find a description anywhere about it's purpose. &nbsp;Why is there hole in the lid?
</h2>
<div class="bvseo-question-detail">
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<div class="bvseo-author">Asked by: BridgetteM</div>
<div class="bvseo-answer" data-answerid="1177638">
Some models require extra ventilation to allow for a gradual amount of steam and pressure to be released throughout the cooking process. This is the purpose of the small hole in the lid of your slow cooker. Thank you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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