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<div class="bvseo-question-answer" data-questionid="4491332">
<h2 class="bvseo-question">
I purchased CPSCRTCLL70-SS about a month ago. I didn&rsquo;t open it right away, but I was sad to see that one of the lid&rsquo;s clips was broken. I didn&rsquo;t panic, I figured just order a new one. I had no idea it would be so hard to find. Where do I get one?
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<div class="bvseo-author">Asked by: SouthernFried</div>
<div class="bvseo-answer" data-answerid="3273797">
Hello! Thanks for reaching out to us. We are sorry to hear about the issue with the lid clip of your CrockPot CPSCRTCLL70-SS. For us to properly assist you with your inquiry, we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, and please stay safe! CrockPot Team
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-06-06</div>
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<div class="bvseo-question-answer" data-questionid="4407502">
<h2 class="bvseo-question">
How long does this crock pot stay on keep warm after automatically switching to it following the slow cook setting on low?
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<div class="bvseo-author">Asked by: Ls89</div>
<div class="bvseo-answer" data-answerid="3259791">
Hello! Thanks for reaching out to us. We will be more than happy to answer your question! Please note that the unit will switch automatically to the warm feature after cooking; however, the entire product will not turn off automatically. If you would like to turn off your unit, you need to do it manually, even if the unit is on the keep warm feature. We do not recommend using the WARM setting for more than 4 hours. To help you keep track of how long your food is in the WARM setting, the timer will begin after pressing START/KEEP WARM.&nbsp; We hope this information proves helpful, and if you have any other questions or concerns, please reach out to us directly via https://www.crockpot.com/support/contact-us or through LiveChat. We&rsquo;re available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time. Thank you! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-24</div>
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<div class="bvseo-question-answer" data-questionid="4414002">
<h2 class="bvseo-question">
Hi, I purchased this as the description says that the maximum cook time is 30 hours, but I cannot set it for anything beyond 12 hours on either high or low. Is there a problem with my unit or is there a way to exceed the hard set 12 hour hour limit?
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<div class="bvseo-author">Asked by: Avery</div>
<div class="bvseo-answer" data-answerid="3259683">
Hello! The maximum cook time is 30 hours in the Sous Vide mode. The Slow Cook mode is limited to 12 hours, as it is not recommended to exceed this time with no temperature probe. I apologize if this was not conveyed in the product description. If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-24</div>
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<div class="bvseo-question-answer" data-questionid="4414085">
<h2 class="bvseo-question">
What is the lowest temperature your can set?
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<div class="bvseo-author">Asked by: Yogurt maker</div>
<div class="bvseo-answer" data-answerid="3259672">
Hello! The adjustable temperature range is 110&deg;F to 190&deg;F internal temp. The unit adjusts heat accordingly to stay within +/- 2&deg;F of set temperature. If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-24</div>
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<div class="bvseo-question-answer" data-questionid="4465784">
<h2 class="bvseo-question">
I have a recipe for crockpot bread but they tell you to check whether or not your crockpot can be used without liquid. I can&rsquo;t find any information in the owners manual concerning this topic.
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<div class="bvseo-author">Asked by: diane20</div>
<div class="bvseo-answer" data-answerid="3259340">
Hello! At least one cup of water or gravy is recommended to prevent sticking or burning. The stoneware does not include Teflon in the glaze, so this will not be suitable for your bread recipe. If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-23</div>
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<div class="bvseo-question-answer" data-questionid="4467417">
<h2 class="bvseo-question">
Do i have to use the sou vide (sp?) functionality? I love the probe and locking lid but probably won't be cooking inside a bag very often
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<div class="bvseo-author">Asked by: SaraF18976</div>
<div class="bvseo-answer" data-answerid="3259316">
Hello! The slow cooker has 3 settings: Sous Vide, Slow Cook and Keep Warm. You can use the Slow Cook mode for any other recipes. You can then select High or Low and the cooking time. If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-05-02</div>
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<div class="bvseo-question-answer" data-questionid="4448839">
<h2 class="bvseo-question">
Does the sous vide function circulate water?
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<div class="bvseo-author">Asked by: Josh987342</div>
<div class="bvseo-answer" data-answerid="3248494">
Hello! Thanks for reaching out to us! We will be more than happy to answer your question! No, there is no water pump to circulate water. The unit has heating 360&deg; around the stoneware to evenly heat. If you have any more questions, please reach out to us directly via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you and please stay safe! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-16</div>
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<div class="bvseo-question-answer" data-questionid="4446879">
<h2 class="bvseo-question">
One of the recent questions said that it will not turn off after 4 hours on the warm setting. This is not the case. Is there a work around that the unit will not automatically shut off?
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<div class="bvseo-author">Asked by: Joey89</div>
<div class="bvseo-answer" data-answerid="3248339">
Hello! Thanks for reaching out to us. Regarding the recent question about the unit not turning off after 4 hours on the warm setting, we apologize for any confusion. Our unit is designed to automatically switch to the warm setting after the cooking cycle completes. However, it's important to note that we do not recommend leaving the unit on the warm setting for more than 4 hours. We hope this information proves helpful, and if you have any questions, do not hesitate to contact us directly via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, and please stay safe! CrockPot Team
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-03-20</div>
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