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<div class="bvseo-question-answer" data-questionid="642669">
<h2 class="bvseo-question">
When will the stainless steal model come out?
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<div class="bvseo-author">Asked by: Evie</div>
<div class="bvseo-answer" data-answerid="734118">
We do not have a firm date as to when we will offer a stainless steel Crock-Pot&reg; 7-Quart Programmable Cook &amp; Carry&trade; slow cooker. We will be happy to forward your request to the appropriate department.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2016-10-03</div>
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<div class="bvseo-question-answer" data-questionid="637061">
<h2 class="bvseo-question">
Does it come with a recipe booklet?
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<div class="bvseo-author">Asked by: Barbe4554</div>
<div class="bvseo-answer" data-answerid="724386">
This slow cooker does include some recipes and we have hundreds of additional recipes right here on our website: http://www.crock-pot.com/recipes.html
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2016-09-19</div>
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<div class="bvseo-question-answer" data-questionid="637050">
<h2 class="bvseo-question">
I cannot get the lo temp button to stop blinking - it just stays on high, which I have had it on for 1 1/2 hrs. already.
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<div class="bvseo-author">Asked by: Vera Ann32</div>
<div class="bvseo-answer" data-answerid="724366">
We apologize for the inconvenience this may have caused. We recommend holding all the buttons down at once for 30 seconds to reset your unit. If you continue to have the blinking Lo temperature, please contact us using the link below: https://www.crock-pot.com/contactus?cid=contact-us
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2016-09-19</div>
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<div class="bvseo-question-answer" data-questionid="634555">
<h2 class="bvseo-question">
Is the crock pot high consuming of electricity??
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<div class="bvseo-author">Asked by: Macarena</div>
<div class="bvseo-answer" data-answerid="720567">
This slow cooker uses 240 Watts.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2016-09-12</div>
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<div class="bvseo-question-answer" data-questionid="632462">
<h2 class="bvseo-question">
Does this model put out alot of &quot;heat&quot; into the room? Is it very hot to touch and to the countertop?
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<div class="bvseo-author">Asked by: cookngJedi</div>
<div class="bvseo-answer" data-answerid="718130">
This model will not put out much heat to the surrounding area. It is however normal for the outside of the base to be hot as the heating elements are actually wrapped around the sides of the unit. We do not recommend touching it while in use as you could potentially harm yourself. You may also want to use a trivet under the slow cooker during use.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2016-09-06</div>
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<div class="bvseo-question-answer" data-questionid="632461">
<h2 class="bvseo-question">
Is this an &quot;old&quot; model? If so, is there a newer version? Does this also come in Stainless?
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<div class="bvseo-author">Asked by: cookngJedi</div>
<div class="bvseo-answer" data-answerid="718125">
This is our newest version of the 7-Quart Programmable Cook &amp; Carry&trade; Slow Cooker. We currently only carry this model in black.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2016-09-06</div>
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<div class="bvseo-question-answer" data-questionid="631702">
<h2 class="bvseo-question">
Just purchased this crock-pot and unclear as to when to lock the lid. Are the locks just for transporting or should they be in locked position when I have placed food in the pot and starting the cooking process
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<div class="bvseo-author">Asked by: Abbey</div>
<div class="bvseo-answer" data-answerid="717807">
The lid should only be in the locking position during transportation, not during cooking.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2016-09-06</div>
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<div class="bvseo-question-answer" data-questionid="630697">
<h2 class="bvseo-question">
What temperatures are each setting? I am wanting to use crockpot liner bags, but their temperature rating is 290-370 degrees F. So I am wondering what the temperature is for each setting for this crockpot.
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<div class="bvseo-author">Asked by: DarciY</div>
<div class="bvseo-answer" data-answerid="716545">
Both the low and high settings will reach a maximum temperature of approximately 215&deg; Fahrenheit, but they cycle differently in that the low setting cycles off of that temperature more frequently. Therefore, the high setting will still cook the food in a shorter period of time than the low setting will. On the warm setting, your Crock-Pot&trade; slow cooker will be between 165 degrees and 175 degrees Fahrenheit. Please remember that these are all approximate temperatures and they can vary depending on what you are cooking. The Crock-Pot slow cooker can also boil on high and low. We do recommend that you always fill your slow cooker at least 2/3 to 3/4 of the way full, including at least one cup of liquid or sauce.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2016-09-06</div>
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<div class="bvseo-question-answer" data-questionid="629156">
<h2 class="bvseo-question">
I have had mine for approx 3 yrs It now has a large crack down the middle. Looks like it is splitting in the bottom right in the middle. I love this crock pot and would love to have a replacement . The outer part is doing fine. Please advise Thanks Mary&nbsp;
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<div class="bvseo-author">Asked by: Mary Beth</div>
<div class="bvseo-answer" data-answerid="714960">
The stoneware number 7110070000050 is compatible. Please follow the link below to purchase: http://www.crock-pot.com/parts/stoneware/replacement-stoneware---crock-pot-7-quart-programmable-cook-and-carry-slow-cooker---black/7110070000050.html#q=7110070000050%09&amp;start=2
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2016-09-06</div>
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<div class="bvseo-question-answer" data-questionid="607017">
<h2 class="bvseo-question">
&nbsp;can you saute on top of the stove?&nbsp;
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<div class="bvseo-author">Asked by: Ralph</div>
<div class="bvseo-answer" data-answerid="690070">
No, the stoneware for this unit is not stove top safe. I have however provided a link below to a model that has this feature: http://www.crock-pot.com/slow-cookers/crock-pot-6-quart-slow-cooker-with-stovetop-safe-cooking-pot-polished/SCCPVICC600-P.html#q=browning&amp;start=5
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="603309">
<h2 class="bvseo-question">
How do you get the timer on the crock pot to work?&nbsp;
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<div class="bvseo-author">Asked by: Tjs100</div>
<div class="bvseo-answer" data-answerid="686968">
First, plug in your Crock-Pot&reg; slow cooker and select the temperature setting (High or Low). Refer to your specific recipe for precise cook time. Press the &ldquo;Time&rdquo; arrows to scroll through the timed cooking options. The time can be set in increments of 30 minutes up to 20 hours. Select the time based on the length of time indicated in the recipe. The time will begin to count down in one minute increments. When the cooking time has completed, the Crock-Pot&reg; slow cooker automatically shifts to the WARM setting and the WARM light illuminates. To turn the Crock-Pot slow cooker off, press the OFF button and unplug the unit from the outlet. -When cooking is done, unplug your slow cooker and allow it to cool before cleaning. Please feel free to contact us with any further questions or concerns at the link below: https://www.crock-pot.com/contactus?cid=contact-us
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="602906">
<h2 class="bvseo-question">
Does the outside get hot to the touch when cooking?
</h2>
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<div class="bvseo-author">Asked by: Danielle</div>
<div class="bvseo-answer" data-answerid="686267">
Yes, the outside of the slow cooker can get too hot to touch. Extreme caution must be used when moving an appliance containing hot liquids. Always use oven mitts when moving your heated slow cooker. We recommend placing a hot pad or trivet under your slow cooker to prevent possible damage to the surface.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="589588">
<h2 class="bvseo-question">
Does the exterior portion of this crock-pot get hot while cooking or is it cool to touch?
</h2>
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<div class="bvseo-author">Asked by: LizPat</div>
<div class="bvseo-answer" data-answerid="673753">
Yes, the exterior of the slow cooker gets hot.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="587899">
<h2 class="bvseo-question">
When I measured the amount of liquid it would hold it wasn't 7 quarts, it held the same as the 6 quart. And why is the stoneware loose in the crockpot?
</h2>
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<div class="bvseo-author">Asked by: Jamie87</div>
<div class="bvseo-answer" data-answerid="671746">
We want to ensure that you are enjoying the full benefits of the slow cooker and we are happy to help you with it. For assistance, please call us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="583248">
<h2 class="bvseo-question">
Can you program this crock-pot to come on at a certain time? &nbsp;Example... If I leave my house at 7 but don't want it to start cooking food until 9, can I program it to have that delay?
</h2>
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<div class="bvseo-author">Asked by: jamikaye</div>
<div class="bvseo-answer" data-answerid="667249">
No, you cannot program this slow cooker to come on at a later time.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="582083">
<h2 class="bvseo-question">
I bought the 7-Qt two months ago form Ebay. I am from Malaysia and when the pot arrived I was too eager to test the pot. What a disappointment I burnt the whole pot. I would like to know whether I can purchase the outer cover for the crock pot.
</h2>
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<div class="bvseo-author">Asked by: Anita Loi</div>
<div class="bvseo-answer" data-answerid="666972">
This site is for US and Canadian consumers only. I would recommend returning the unit as it is most likely for 120 Volts. We do not currently have any customer service available in Malaysia.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="572677">
<h2 class="bvseo-question">
I need to get the replacement stoneware for this type of crock pot
</h2>
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</div>
<div class="bvseo-author">Asked by: lizbeth</div>
<div class="bvseo-answer" data-answerid="658607">
You will need the stoneware number 7110070000050. To order, follow the link below or call us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST: http://www.crock-pot.com/parts/stoneware/replacement-stoneware---crock-pot-7-quart-programmable-cook-and-carry-slow-cooker---black/7110070000050.html#q=7110070000050&amp;start=2
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="564241">
<h2 class="bvseo-question">
Why does lid have a hole in it
</h2>
<div class="bvseo-question-detail">
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<div class="bvseo-author">Asked by: Toostie</div>
<div class="bvseo-answer" data-answerid="650673">
Some newer model Crock-Pot slow cookers are designed with a vent to prevent steam and pressure build up.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="559713">
<h2 class="bvseo-question">
While cooking recently the crock cracked and started leaking. Is there a replacement available?
</h2>
<div class="bvseo-question-detail">
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<div class="bvseo-author">Asked by: Jeff2016</div>
<div class="bvseo-answer" data-answerid="646081">
You will need the stoneware number 7110070000050. http://www.crock-pot.com/parts/stoneware/replacement-stoneware---crock-pot-7-quart-programmable-cook-and-carry-slow-cooker---black/7110070000050.html#q=7110070000050&amp;start=2 We want to ensure that you are enjoying the full benefits of the slow cooker and we are happy to help you with it. For assistance, please call us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="551583">
<h2 class="bvseo-question">
Is there a reason my crock pot has mold growing in the crock. &nbsp;I've had it one and a half years, and have used it about a dozen times. &nbsp;I run it through the dishwasher after each use and make sure it is cleaned before I put it away
</h2>
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<div class="bvseo-author">Asked by: cfjhsb</div>
<div class="bvseo-answer" data-answerid="638513">
Thank you for your feedback as it is greatly appreciated. We want to ensure that you are enjoying the full benefits of the slow cooker and we are happy to help you with it. For assistance, please call us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="549659">
<h2 class="bvseo-question">
I have a programmable crockpot and when the power went out and came back on the cooker did not. Is this normal or is something wrong with mine?
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<div class="bvseo-author">Asked by: wnik</div>
<div class="bvseo-answer" data-answerid="637532">
If there is a Power outage, the display and lights blink when the Power is restored. All slow cooker settings have been cleared and must be reset by pressing and holding all buttons for 20 seconds. As a result, the food may be unsafe to eat. If you are unaware of how long the power was out, we suggest you discard the food inside. For assistance, please call us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="540398">
<h2 class="bvseo-question">
do you clamp down the lid when cooking?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: ernie</div>
<div class="bvseo-answer" data-answerid="636244">
No, the lid should never be locked during cooking, only during transportation.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="547849">
<h2 class="bvseo-question">
We just purchased your Crock-Pot 7-Qt. Cook n' Carry Programmable Countdown Slow Cooker. The lights continually blink on and off even after unplugging and replugging into an AC outlet. How do you get the lights to stop blinking?
</h2>
<div class="bvseo-question-detail">
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<div class="bvseo-author">Asked by: Bill193</div>
<div class="bvseo-answer" data-answerid="634693">
You may want to try resetting the unit. To do this, hold down the buttons on the front of the unit for 30 seconds. For further assistance, please call us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="547815">
<h2 class="bvseo-question">
Will this be coming back in stock soon?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: DebbieM</div>
<div class="bvseo-answer" data-answerid="634686">
We do not have a firm date as to when this product will be available. Please check back in 1-2 weeks.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="546760">
<h2 class="bvseo-question">
What is the exterior of the crock pot? Is it stainless steel or ceramic ?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Whitney</div>
<div class="bvseo-answer" data-answerid="634038">
The outside of the Crock-Pot&trade; is aluminum and the stoneware is ceramic.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="546926">
<h2 class="bvseo-question">
Where can this be purchased if not available on your website?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Al G</div>
<div class="bvseo-answer" data-answerid="633977">
You will need to check your local retailers for availability. Otherwise, please check back in 2-3 weeks.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="539398">
<h2 class="bvseo-question">
Why is this item not available? &nbsp;Will it be available any time soon? &nbsp;When will it be available? &nbsp;Where can it be found? &nbsp;I've searched the internet for this item and can't find it anywhere? &nbsp;Does it really even exist??
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: blue4bluehills</div>
<div class="bvseo-answer" data-answerid="632594">
Today 26th january it is not available yet. When will it be available or where can we find it?
<div class="bvseo-author">Answered by: Guadalupe</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="539116">
<h2 class="bvseo-question">
which parts of the unit are dishwsher safe?&nbsp;
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: BERNIE5</div>
<div class="bvseo-answer" data-answerid="627007">
The stoneware and lid are both dishwasher safe.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="539030">
<h2 class="bvseo-question">
Do you have a crockpot that you can put the items in and set it to come on at a later time?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: lmccool61</div>
<div class="bvseo-answer" data-answerid="626883">
We do not make a Crock-Pot slow cooker that will turn on after a set period of time as leaving food sitting at room temperature can be harmful.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="537508">
<h2 class="bvseo-question">
does the lid have rubber around the edges
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: phyllis13</div>
<div class="bvseo-answer" data-answerid="626508">
Yes, the lid has a gasket around the edges.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
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