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<div class="bvseo-question-answer" data-questionid="3933628">
<h2 class="bvseo-question">
The handle on the lid cracked and is getting really loose. Can I get a replacement handle without purchasing the lid? &nbsp;
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<div class="bvseo-author">Asked by: Barbara 2022</div>
<div class="bvseo-answer" data-answerid="2927301">
Hey there, Barbara 2022! Thanks for reaching out to us. We are sorry to hear that the handle of your lid has cracked. Unfortunately, the lid handle is not available as a replacement part. However, we will be glad to help you check the availability of a replacement lid for your CrockPot. In order for us to properly assist you with this matter, please give us a call at 1-800-323-9519 for immediate assistance. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST. Thank you for your inquiry and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-01-21</div>
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<div class="bvseo-question-answer" data-questionid="3921402">
<h2 class="bvseo-question">
Where can I get a replacement lid? My crockpot is only 2 months old and the lid broke.
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<div class="bvseo-author">Asked by: LindaJ7</div>
<div class="bvseo-answer" data-answerid="2920151">
Hey there, LindaJ7! Thank you for your inquiry. We understand that you are looking for a replacement lid for your slow cooker. In order for us to properly assist you with this matter, please give us a call at 1-800-323-9519 for immediate assistance. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to check the availability of the replacement lid that you need.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-01-07</div>
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<div class="bvseo-question-answer" data-questionid="2363955">
<h2 class="bvseo-question">
I have the locking lid model. Can I use the slow cooker liners?
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<div class="bvseo-author">Asked by: JodyTK</div>
<div class="bvseo-answer" data-answerid="2067000">
Hey there! Thank you for reaching out to us. We will be more than happy to answer your question. Slow cooker liners can be used with this model. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-12-10</div>
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<div class="bvseo-question-answer" data-questionid="2354188">
<h2 class="bvseo-question">
I want to purchase the replacement stoneware for this model. Can you help me with this?
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="2044400">
Hi there! Thanks for reaching out to us. We will be more than happy to help you find a replacement stoneware for your slow cooker. For further assistance, please reach out to us at 1-800-323-9519 or email us at crockpotconsumercare@newellco.com. We are open from Monday to Friday 9 am to 5 pm EST. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-11-18</div>
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<div class="bvseo-question-answer" data-questionid="2349957">
<h2 class="bvseo-question">
Can I buy a replacement stoneware
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="2043713">
Hi there! Thanks for reaching out to us. We will be more than happy to help you find a replacement stoneware for your slow cooker. For further assistance, please reach out to us at 1-800-323-9519 or email us at crockpotconsumercare@newellco.com. We are open from Monday to Friday 9 am to 5 pm EST. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-08-10</div>
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<div class="bvseo-question-answer" data-questionid="2316389">
<h2 class="bvseo-question">
Does the cook and carry 6 quarts crock pot come in a larger size?
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<div class="bvseo-author">Asked by: She93</div>
<div class="bvseo-answer" data-answerid="2014534">
Hi She93! Thank you so much for reaching out to us. The Crock-Pot Cook and Carry also comes in 7 quarts. Thanks a lot for asking.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-10-19</div>
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<div class="bvseo-question-answer" data-questionid="2314097">
<h2 class="bvseo-question">
Do I have to lock the lid when cooking? We are used to being able to smell whatever we are cooking and with the lid locked we cannot smell anything. Can we cook by just placing the lid on the pot?
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<div class="bvseo-author">Asked by: Best grandmom</div>
<div class="bvseo-answer" data-answerid="2008235">
Hey there! Thanks for reaching out to us. We do not recommend locking the lid when cooking. Thank you very much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-10-13</div>
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<div class="bvseo-question-answer" data-questionid="2313492">
<h2 class="bvseo-question">
I am from Uruguay and we use 220 V. Now I plug in and it is not working. Could you please send information what should I do in order to fix this issue? Thanks in advance.
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="2006933">
Hi Gonzalo! Thanks for reaching out. Our Crock-Pots runs on 110 volts of electricity and will not work on 220 volts. The Crock-Pot may be damaged because it won&rsquo;t be able to handle that much electricity.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-10-12</div>
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