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<div class="bvseo-question-answer" data-questionid="3953174">
<h2 class="bvseo-question">
One of the bottom rubber pieces fell off the bottom resulting in the crockpot tilting and sitting uneven. How can this be fixed??
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<div class="bvseo-author">Asked by: hungry123</div>
<div class="bvseo-answer" data-answerid="2938953">
Hey there, hungry123! Thanks for reaching out to us. We are sorry to hear that one of the rubber feet has fallen off. We will be more than happy to fix this for you. For further assistance, please reach out to us at 1-800-323-9519 or email us at crockpotconsumercare@newellco.com. We are open from Monday to Friday 9 am to 5 pm EST. Thank you so much and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-02-14</div>
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<div class="bvseo-question-answer" data-questionid="3269568">
<h2 class="bvseo-question">
Replacement Knob needed for lid. How to order?
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<div class="bvseo-author">Asked by: Jmmteach</div>
<div class="bvseo-answer" data-answerid="2596325">
Hi there, Jmmteach! Thank you for your inquiry. The lid knob is not available separately from the lid. We're glad to help you checking the availability for replacement lid. For help in obtaining the replacement lid, please give us a call at 1-800-323-9519. For your convenience, our Consumer Care Team is available Monday through Friday, 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-09-27</div>
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<div class="bvseo-question-answer" data-questionid="3175979">
<h2 class="bvseo-question">
Can this crock pot or other programmable models be manually turn to warm? I'd like to be able to switch it to warm if something cooks faster than anticipated or we cook something at home to take elsewhere and would like to put on warm when we get there.
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<div class="bvseo-author">Asked by: hwkengr</div>
<div class="bvseo-answer" data-answerid="2541335">
Hi there! Thank you for your inquiry. Yes, you can manually switch to WARM when your recipe is done cooking. WARM is ONLY for keeping already cooked food at the perfect serving temperature. DO NOT cook on the WARM setting. We do not recommend using the WARM setting for more than 4 hours. We hope this information helps, Stay safe!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-09-03</div>
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<div class="bvseo-question-answer" data-questionid="2358350">
<h2 class="bvseo-question">
Do I need to cook with a liner with this model? Can I cook without one or it better to cook with one? Do you have a cookbook for this model?
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<div class="bvseo-author">Asked by: MenaTheCat</div>
<div class="bvseo-answer" data-answerid="2065420">
Hey there! Thank you for reaching out to us. We will be more than happy to answer your question. You can cook with or without a Crock-Pot liner on the stoneware with this unit. Thank you very much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-04-29</div>
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<div class="bvseo-question-answer" data-questionid="2276834">
<h2 class="bvseo-question">
I need the replacement insert dish for this model. Please tell me how I can get this. Thank you&nbsp;
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<div class="bvseo-author">Asked by: Vacinta</div>
<div class="bvseo-answer" data-answerid="1982440">
Thank you for your inquiry. The part number of the compatible stoneware for the Crock-Pot SCCPVLF605-B is 164524000090.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-04-29</div>
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<div class="bvseo-question-answer" data-questionid="1993014">
<h2 class="bvseo-question">
I just need the ceramic insert ift.you have in stock, how much cost??
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<div class="bvseo-author">Asked by: Henry G</div>
<div class="bvseo-answer" data-answerid="1812607">
Hello, Henry! Thank you for your inquiry. 164524000090 replacement insert is compatible with your SCCPVLF605-B. For assistance regarding the replacement part that you need, please call us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-04-29</div>
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<div class="bvseo-question-answer" data-questionid="1991730">
<h2 class="bvseo-question">
Am I able to order a new replacement bowl for this series?&nbsp;sccpvlf605-b
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<div class="bvseo-author">Asked by: Jessica89</div>
<div class="bvseo-answer" data-answerid="1803762">
Hello, Jessica89! Thank you for reaching out. We understand that you are looking for a replacement Insert. For assistance regarding the replacement part that you need, please call us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat. Our product specialists will be more than happy to help you. For your reference, the part number of the replacement insert that you need is 164524000090.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-04-29</div>
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<div class="bvseo-question-answer" data-questionid="1799675">
<h2 class="bvseo-question">
I have a SCCPVLF605-B Crock Pot. The stoneware pot has broken. Can you tell me if you sell replacement stoneware for this appliance? If so, can you tell me where it is on your site and/or what is the part number of this item?
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<div class="bvseo-author">Asked by: Cooking Guy</div>
<div class="bvseo-answer" data-answerid="1787930">
Hello! Thank you for your inquiry. Yes, replacement parts, such as stoneware, for your Crock-pot unit are available and you may order through our authorized retailers or through our Consumer Care hotline. For your reference, the part number of the compatible stoneware is 164524000090. You may purchase this stoneware and other Crock-Pot products at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link: https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-04-29</div>
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