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<div class="bvseo-question-answer" data-questionid="4696842">
<h2 class="bvseo-question">
The power light blinks when I plug it in and when I put it in a setting the crock pot doesn&rsquo;t heat. What can I do to fix this?
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<div class="bvseo-author">Asked by: Gabe1</div>
<div class="bvseo-answer" data-answerid="3501895">
Hello, Thank you for reaching out to us about our Crock-Pot&reg; 6 Qt. Cook &amp; Carry Programmable Slow Cooker. We're sorry to hear that the Crockpot is not working as well as expected and that it is not heating up at all. This is not the quality we strive for, nor the experience we want you to have with our products. Pleas try to reset the unit by unplugging the Crockpot for a few minutes, then plugging it back in and try selecting a setting again. You could also check the unit for any visible damage. For further assistance, we encourage you reach out to us directly. You can reach us via the &quot;Contact Us&quot; form on our official website. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Crockpot Consumer Care.
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2025-07-08</div>
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<div class="bvseo-question-answer" data-questionid="4687123">
<h2 class="bvseo-question">
Are temps different for each time setting? Does it turn off on its own once it has reached the cook time selected?
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<div class="bvseo-author">Asked by: Bogoza</div>
<div class="bvseo-answer" data-answerid="3492644">
Hello. Thank you for your questions about the Crockpot 6 Qt. Cook &amp; Carry Programmable Slow Cooker. We are happy to help clarify. The temperature remains consistent based on the selected heat setting, low, high, or warm, and does not change depending on the time duration you choose. For example, cooking on low for 4 hours and low for 8 hours uses the same temperature; the only difference is the length of cooking time. Yes, the slow cooker automatically switches to the warm setting once the programmed cook time is complete. It will not shut off entirely on its own but will keep your food warm until you turn it off manually. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2025-06-23</div>
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<div class="bvseo-question-answer" data-questionid="4546682">
<h2 class="bvseo-question">
Do they sell replacement ceramic pots?
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<div class="bvseo-author">Asked by: Courtneyw</div>
<div class="bvseo-answer" data-answerid="3307976">
Hello! Replacement parts to our units can be found on https://www.crock-pot.com/e-replacement-parts.html. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-10-01</div>
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<div class="bvseo-question-answer" data-questionid="4531733">
<h2 class="bvseo-question">
Is the hour selection indicator light the same as the temperature indicator light? I am assuming the if you select 4 or 6 hours, it automatically cooks on high temperature. If you select 8 or 10 hours, it automatically cooks on low.
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<div class="bvseo-author">Asked by: JenBic</div>
<div class="bvseo-answer" data-answerid="3298194">
Hello! Thank you for reaching out to us. To clarify, you can press the SELECT button to choose a programmed time and temperature. The available cook time options are 4 or 6 hours on HIGH, or 8 or 10 hours on LOW. Once you make a selection, the corresponding indicator light will illuminate, the slow cooker will begin heating, and the internal timer will start counting down. When the cooking time is complete, the Crock-Pot slow cooker will automatically switch to the WARM setting, and the WARM light will illuminate. We hope this information proves helpful. If you have further questions you can reach out to us directly via our official CrockPot website's &quot;Contact us&quot; page or through LiveChat. We&rsquo;re available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time. We will be glad to help you. Thank you! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-08-28</div>
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<div class="bvseo-question-answer" data-questionid="4486070">
<h2 class="bvseo-question">
How do you know if it&rsquo;s on high or low temperature setting. There is no light for either
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<div class="bvseo-author">Asked by: PRoMiller</div>
<div class="bvseo-answer" data-answerid="3270430">
Hello! Thanks for reaching out to us. We will be more than happy to answer your question! After selecting the setting, the light should turn on to show which feature has been selected. If your unit does not work properly and the light will not turn on, please reach out to us directly for further assistance via https://www.crockpot.com/support/contact-us or through LiveChat.&nbsp; We&rsquo;re available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time. We will be glad to help you.&nbsp; Thank you! CrockPot Consumer Care&nbsp;
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-08-10</div>
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<div class="bvseo-question-answer" data-questionid="4432795">
<h2 class="bvseo-question">
The latch to one side of my lid broke. How can I get that replaced ?
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<div class="bvseo-author">Asked by: Mekaj</div>
<div class="bvseo-answer" data-answerid="3259607">
Hello! We are sorry to hear your lid latch has broken. To assist you further with this, we would like to kindly ask you to contact us directly. Please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-23</div>
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<div class="bvseo-question-answer" data-questionid="4436382">
<h2 class="bvseo-question">
I have this same crockpot and have only used a few times. I noticed there is a crack in the stoneware. Is there a replacement I could buy
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<div class="bvseo-author">Asked by: AMcfann</div>
<div class="bvseo-answer" data-answerid="3259596">
Hello! We are sorry to hear your stoneware has cracked. At this time, the stoneware is not available. However, we will be happy to open a warranty claim for you Please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-23</div>
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<div class="bvseo-question-answer" data-questionid="4450297">
<h2 class="bvseo-question">
If I program this for a chuck roast to be ready at 11:00 a.m. and start it at 9:00 the night before, is it going to start immediately or does it delay the start time accordingly?
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<div class="bvseo-author">Asked by: EKWood</div>
<div class="bvseo-answer" data-answerid="3249488">
Hello! The cooker will start cooking immediately and then switch to keep warm, once the program is over. It is designed this way to maintain a food safe temperature and prevent your food from spoiling/developing bacteria. If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-03-23</div>
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