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<div class="bvseo-question-answer" data-questionid="4082483">
<h2 class="bvseo-question">
Hi,&nbsp; What&rsquo;s the maximum amount of time it will stay on the warm setting? Thanks!
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<div class="bvseo-author">Asked by: Julia777</div>
<div class="bvseo-answer" data-answerid="3022559">
Hello, this is Thabani from CrockPot Thanks for reaching out to us. We will be more than happy to answer your question! It is recommended to use 7 to 8 hours on the Low setting or 3 to 4 hours on the High setting. In order for us to properly assist you with this matter, please contact us through email, phone, or the contact form available on our website. Thank you and please stay safe! CrockPot Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="4072081">
<h2 class="bvseo-question">
How can I get a manual for directions? I don&rsquo;t know whether to use low or high for a recipe that says cook 6-7 hours.
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<div class="bvseo-author">Asked by: TKB70</div>
<div class="bvseo-answer" data-answerid="3017199">
Hello there Tomcat! Thankyou for reaching out to us. We will be more than happy to answer your question. It is recommended to use 7 to 8 hours on the Low setting or 3 to 4 hours on the High setting. For further assistance with obtaining the manual for your unit, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="4055398">
<h2 class="bvseo-question">
Hi, I have 3 parrots and would like to know if this crockpot has any Teflon, PTFE, or PFOA. Thanks!
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<div class="bvseo-author">Asked by: BirdOwner</div>
<div class="bvseo-answer" data-answerid="3002943">
Hello. We regularly employ rigorous third-party testing to ensure that our Slow Cookers meet or exceed all applicable laws, regulations, and industry standards, including those related to lead content. The glaze of our ceramic pots is a silicate made of quartz, feldspar, and clay. The glaze is covered over the pot, fired at high temperature to melt the glaze, and then cooled down. The glaze liquid is then turned into coating the same as glass film on the surface of the pot. This does not contain Teflon, PTFE &amp; PFOA. Consumers should feel confident that our products are safe to use. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="4038756">
<h2 class="bvseo-question">
Is this crock pot BPA free and Lead Free?
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<div class="bvseo-author">Asked by: AK18</div>
<div class="bvseo-answer" data-answerid="2992803">
Hello. We regularly employ rigorous third-party testing to ensure that our slow cookers meet or exceed all applicable laws, regulations, and industry standards, including those related to lead content. CrockPot products are subject to REACH regulatory control and food-grade testing which ensures that no harmful levels of any substances are present in our products, including Bisphenol-A (BPA). Consumers should feel confident that our products are safe to use. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="4035948">
<h2 class="bvseo-question">
What cooking temperature is on the low setting?
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<div class="bvseo-author">Asked by: Ron51</div>
<div class="bvseo-answer" data-answerid="2990350">
Hi Ron51. On your slow cooker, both high and low stabilize at the same temperature (209&deg;F); it is just a matter of how long it takes to reach the simmer point. On high, it takes approximately 3-4 hours, whereas, on low, it takes approximately 7-8 hours to reach the simmer point. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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</div>
<div class="bvseo-question-answer" data-questionid="4023871">
<h2 class="bvseo-question">
I received crock pot model SCCPVL610-R-A as a gift. The bowl is missing and the handle is cracked. Anyway to get these items?
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<div class="bvseo-author">Asked by: TAMPAL67</div>
<div class="bvseo-answer" data-answerid="2983175">
Hello. We are extremely sorry to hear that you received a defective slow cooker. Please accept our sincere apology for the inconvenience this has caused. We will be more than happy to fix this for you. For further assistance, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="4021007">
<h2 class="bvseo-question">
Model : Sccpccp350-SS Crockpot Slow Cooker Sunbeam Product 120VAC 60hz 26W Do you have a replacement bowl I could buy? Mine cracked straight across.
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<div class="bvseo-author">Asked by: Diane69</div>
<div class="bvseo-answer" data-answerid="2981632">
Hi Diane. Thank you for your inquiry. We understand that you are looking for replacement stoneware for your Casserole Slow Cooker SCCPCCP350-SS. For your convenience, the requested part number is 173658000000. For the availability of it, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="4019701">
<h2 class="bvseo-question">
Do the settings on high represent two different temperatures or is the high temperature the same for both 4 &amp; 6 hours
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="2980641">
Hey there, Thanks for reaching out to us. We will be more than happy to answer your question. On your slow cooker, both high and low stabilize at the same temperature (209&deg;F); it is just a matter of how long it takes to reach the simmer point. On the warm setting, your slow cooker will be between 165-175&deg;F. Based on your inquiry, both are in same temperature. We hope this information helps. Thank you and please stay safe.
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="4013160">
<h2 class="bvseo-question">
How many watts does the 6 quart cook and carry crock pot require?
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<div class="bvseo-author">Asked by: Penay</div>
<div class="bvseo-answer" data-answerid="2976728">
Hi Penay. Crock-Pot slow cookers are energy efficient, only using 75 and 150 watts of electricity on LOW and between 150 and 210 watts on HIGH (equal to 2 standard light bulbs). If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="4006610">
<h2 class="bvseo-question">
can you lock down the lid during cooking, or just when transporting the Crock-Pot?
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<div class="bvseo-author">Asked by: SJK171</div>
<div class="bvseo-answer" data-answerid="2973080">
Hi SJK171. The lid should not be locked while you are cooking. Locking the lid while cooking will maintain the steam pressure which can affect the slow cooker&rsquo;s performance. The locking lid is only for traveling with the slow cooker. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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</div>
<div class="bvseo-question-answer" data-questionid="3995098">
<h2 class="bvseo-question">
How is the handle on the lid attached?
</h2>
<div class="bvseo-question-detail">
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<div class="bvseo-author">Asked by: honey bunny</div>
<div class="bvseo-answer" data-answerid="2969621">
Hello. Thanks for reaching out to us. We will be more than happy to answer your question. The handle is attached to the lid with two screws. We hope this helps. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: Crockpot® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="4788243">
<h2 class="bvseo-question">
Is it possible to get pins for the clamps that are used to hold down the lid?
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<div class="bvseo-author">Asked by: TomH</div>
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