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<div class="bvseo-question-answer" data-questionid="1390129">
<h2 class="bvseo-question">
I recently purchased an SCCPVL610T-S-A and I immediately broke the lid. Could you give me the part # of the replacement lid. Is the cooker I bought the same as this one?
</h2>
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<div class="bvseo-author">Asked by: Liz33</div>
<div class="bvseo-answer" data-answerid="1416995">
We would like to further assist you in this matter. However, we will need you to contact us through the link below with some additional information. Thank you. https://www.crock-pot.com/customerservicecontact?cid=contactus/?src=17ZS
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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</div>
<div class="bvseo-question-answer" data-questionid="1382528">
<h2 class="bvseo-question">
How do you program the heat settings and cook time?
</h2>
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<div class="bvseo-author">Asked by: Kaybayaa</div>
<div class="bvseo-answer" data-answerid="1411364">
When the unit is on, you will need to use the select button to scroll through the heat settings. Then you can use the up and down arrows to select anywhere from 30 minutes to 20 hours of cook time. Thank you for your inquiry.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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</div>
<div class="bvseo-question-answer" data-questionid="1378014">
<h2 class="bvseo-question">
Broke one of the hold downs and need to replace the lid. What is the part number of the lid and do you stock any?
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<div class="bvseo-author">Asked by: Bbaldwin55</div>
<div class="bvseo-answer" data-answerid="1410047">
The correct lid for your model is 156515-900-090, but it is out of stock at this time. Please contact us with the link below to check for availability. Thank you. https://www.crock-pot.com/customerservicecontact?cid=contactus/?src=17ZS
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1365290">
<h2 class="bvseo-question">
Is the crock pot model SCCPVL610-S-A the same as the model SCCPVL610-S ? If so why the difference in price? $40 vs $65. Is the price differential worth it because of certain qualities? i would like to know.It would help in making my purchase. Thank You.
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<div class="bvseo-author">Asked by: Disco</div>
<div class="bvseo-answer" data-answerid="1396795">
On our website, we only have the SCCPVL610-S-A available for $64.99. If another retailer has the SCCPVL610-S available for less, we cannot speak to their pricing procedures. Also, both models are the same, but the SCCPVL610-S will most likely be from an older production run. Thank you for your inquiry.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1357496">
<h2 class="bvseo-question">
I recently purchased the 6qt programmable carry crockpot. I have used it two times and it gives off a horrible odor. I have had numerous crockpots and have never experienced this before. Is this normal ?
</h2>
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<div class="bvseo-author">Asked by: Ljkaiser</div>
<div class="bvseo-answer" data-answerid="1383785">
Yes, this is normal during the first use or two. We advise filling your unit 3/4 full of water and running it on high until the smell goes away. If you have any additional questions or concerns, please do not hesitate to contact us again. Thank you for your inquiry.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1350421">
<h2 class="bvseo-question">
What are the temperatures of the low, high and warm settings?
</h2>
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<div class="bvseo-author">Asked by: Seth2018</div>
<div class="bvseo-answer" data-answerid="1378817">
Both &quot;High&quot; and &quot;Low&quot; stabilize at the same temperature (around 209 degrees); it is just a matter of how long it takes to reach the simmer point. Once food reaches the simmer point, total cook time is dependent on cut and weight of meat to reach the point of maximum flavor and texture potential. Most dishes can be prepared on either &quot;High or &quot;Low.&quot; The &quot;Warm&quot; setting will range between 165 and 175 degrees. Thank you for your inquiry.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1350319">
<h2 class="bvseo-question">
Can the crick go in the oven?
</h2>
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<div class="bvseo-author">Asked by: Debra S</div>
<div class="bvseo-answer" data-answerid="1378631">
Yes, the stoneware is oven-safe up to 400&deg;F. However, you should never preheat the oven, as the stoneware is designed to heat up gradually, as if it were being used in a slow cooker. Thank you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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</div>
<div class="bvseo-question-answer" data-questionid="1350108">
<h2 class="bvseo-question">
I don't understand when and when not to lock the lid. The manual states not to lock the lid when cooking so when do you use a locked lid?
</h2>
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<div class="bvseo-author">Asked by: Rosalia</div>
<div class="bvseo-answer" data-answerid="1378606">
You should only use the lid locking feature if you're transporting the slow cooker full of food, to a gathering or family function, for example. If you lock the lid while it is in use, it is likely to overcook your food to excess pressure, and could even cause the glass lid to crack. Thank you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1347494">
<h2 class="bvseo-question">
Is it stainless steel INSIDE?
</h2>
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<div class="bvseo-author">Asked by: pascale</div>
<div class="bvseo-answer" data-answerid="1378038">
The interior of the heating base of unit is aluminum. Thank you for your inquiry.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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</div>
<div class="bvseo-question-answer" data-questionid="1346348">
<h2 class="bvseo-question">
is the removeable part of the crockpot oven-proof/
</h2>
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<div class="bvseo-author">Asked by: yogib</div>
<div class="bvseo-answer" data-answerid="1377289">
Yes, the removable stoneware is oven safe up to 400 degrees F. We recommend that you place the stoneware in the oven before preheating it to allow it to heat up with your oven. Thank you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1346815">
<h2 class="bvseo-question">
I need a replacement stoneware for this product, but I'm not sure which model will fit with this exact product.
</h2>
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<div class="bvseo-author">Asked by: Mrskt</div>
<div class="bvseo-answer" data-answerid="1374173">
The replacement stoneware (164524-000-090) for the SCCPVL610 slow cooker is out of stock. Please contact us back with the link below to check for availability. We apologize for the inconvenience. For a quick response, please live chat with us. Thank you for your inquiry. https://www.crock-pot.com/customerservicecontact?cid=contactus/?src=17ZS
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1347019">
<h2 class="bvseo-question">
Hi. &nbsp;I have a crock pot that is not heating. &nbsp;It is model # SCCPVS642-S. Can it be repaired? &nbsp; Thank you, Kathleen
</h2>
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<div class="bvseo-author">Asked by: Kathleen95</div>
<div class="bvseo-answer" data-answerid="1374110">
We apologize that your slow cooker is not heating. We would be happy to help. Please contact us using the link below. For a quick response, please live chat with us. https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1320816">
<h2 class="bvseo-question">
Is the plastic top on this crockpot BPA free? I purchased my pot in early 2016. I love my pot. Just wondering...
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: ritametermaid</div>
<div class="bvseo-answer" data-answerid="1354862">
Yes, Crock-Pot&reg; Slow Cooker Lids are BPA-free. Thank you for your inquiry.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1293523">
<h2 class="bvseo-question">
How many watts does this use on the low and warm settings?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Heather D 88</div>
<div class="bvseo-answer" data-answerid="1337636">
The only specific wattage information we have available is that this unit will use a maximum of 240 watts. Thank you for your inquiry.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1283686">
<h2 class="bvseo-question">
Does programmable mean I can program the start and end times. Model SCCPVL610-S
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Robh</div>
<div class="bvseo-answer" data-answerid="1326522">
You cannot set the unit to start and stop at specific times of the day, but you can set the unit to cook for 30 minutes to 20 hours. Once the cook time has completed, the unit will automatically switch to the KEEP WARM setting. If you have any additional questions, please do not hesitate to contact us again through the link below. We are available Monday through Saturday from 8 AM to 8 PM EST. Thank you for your inquiry. https://www.crock-pot.com/contactus?cid=contact-us
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1251408">
<h2 class="bvseo-question">
I need to replace the lid for this Crock Pot 6-qt SCCPVL610-S-A. I don't see it available on your site.
</h2>
<div class="bvseo-question-detail">
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<div class="bvseo-author">Asked by: vegasrn27</div>
<div class="bvseo-answer" data-answerid="1301712">
The lid for the model you're inquiring about is part number 156515-900-090, but it is out of stock at this time. We apologize for the inconvenience. For updates regarding inventory of this or any other part, please feel free to contact us periodically using the link provided below. Thank you. https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1223364">
<h2 class="bvseo-question">
What temperature does the &ldquo;warm&rdquo; setting go to?&nbsp;
</h2>
<div class="bvseo-question-detail">
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<div class="bvseo-author">Asked by: Neesey</div>
<div class="bvseo-answer" data-answerid="1277462">
The warm setting will reach aproxamately 165&deg; to 175&deg; F. Thank you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1222671">
<h2 class="bvseo-question">
What is the correct replacement stoneware for this cooker?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Tack</div>
<div class="bvseo-answer" data-answerid="1276691">
The SCCPVL610 (S-A) slow cooker uses the replacement stoneware part number 164524-000-090. Unfortunately, this part is currently unavailable for purchase online, but can be ordered by calling us directly at (800) 323-9519. We are open Monday through Saturday, from 8AM until 8PM EST. Thank you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1216324">
<h2 class="bvseo-question">
How do you lock the lid?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Doriss1956</div>
<div class="bvseo-answer" data-answerid="1273094">
The locking latches can be easily fitted over the arms on the sides of the base and locked down. If you are having difficulty with this and you own this particular model, we would encourage you to contact us using the link provided below for further assistance. Thank you. https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1213128">
<h2 class="bvseo-question">
Can I order just the replacement lid for this crock pot? I ordered the 7 qt lid and it&rsquo;s too big, I need the 6qt size for the cook and carry with latches and the steam hole.&nbsp;
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Ajlittle88</div>
<div class="bvseo-answer" data-answerid="1268279">
We apologize for the inconvenience The replacement lid for the SCCPVL610-S-A slow cooker is out of stock. Our Crock-Pot&reg; slow cooker specialists can always steer you in the right direction. Please check back with us using the link below. For faster response time, we encourage you to live chat with us at the link below from 8:00am to 8:00pm, EST, Monday thru Saturday. Thank you. https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1202724">
<h2 class="bvseo-question">
Do you sell a replacement lid. One of my plastic snapping locks has broken. Thanks.
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Mama D</div>
<div class="bvseo-answer" data-answerid="1259555">
Yes, the lid for this model is part number 156515-000-090, but it is out of stock at this time. We apologize for the inconvenience. For updates regarding inventory of this or any other part, please feel free to contact us periodically using the link provided below. Thank you. https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1170311">
<h2 class="bvseo-question">
I need the replace my pot for this pls
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Jand</div>
<div class="bvseo-answer" data-answerid="1233023">
The stoneware you require for the SCCPVL610-S-A is part number 164524-000-090. Unfortunately, this part is currently unavailable for purchase online, but can be ordered by calling us directly at (800) 323-9519. We are open Monday through Saturday, from 8AM until 8PM EST. Thank you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1162234">
<h2 class="bvseo-question">
What are the temperatures that it goes to on low and high?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Mitchn78</div>
<div class="bvseo-answer" data-answerid="1227293">
Both High and Low stabilize at the same temperature (209&deg;F); it is just a matter of how long it takes to reach the simmer point. On High, it takes approximately 3-4 hours, whereas on Low, it takes approximately 7-8 hours to reach the simmer point. Once food reaches the simmer point, total cook time is dependent on cut and weight of meat to reach the point of maximum flavor and texture potential. Most dishes can be prepared on either High or Low. This is uniform across all of our current models. Thank you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1158813">
<h2 class="bvseo-question">
I own this model, suddenly today it was set to the LOW setting fo 6 hours and it stopped working completely at one hour. This is not a power issue as I have moved it to other outlets where the appliances are working fine. What can I do?
</h2>
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<div class="bvseo-author">Asked by: Clovis</div>
<div class="bvseo-answer" data-answerid="1225149">
I'm sorry to hear this has happened to your slow cooker. To inquire about obtaining warranty service, we would encourage you to contact us using the link below. Thank you. https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1158247">
<h2 class="bvseo-question">
Should the ceramic crock wiggle within the cooker?&nbsp;
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Nell_209</div>
<div class="bvseo-answer" data-answerid="1225128">
Yes, it is perfectly normal for the stoneware to fit loosely into the heating base. Our modern slow cookers are designed with the heating element wrapping around the entire outer side of the base, and with the lid on, the pot will contain the sufficient heat to provide the optimal cooking experience. Thank you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1157576">
<h2 class="bvseo-question">
I set my pot for 6 hours went on some errands and when I came back the timer said 19 hours. Has this happened before? I&rsquo;ve been using my pot for about a year and never had this issue. Also what are the two holes in the bottom of the pot for? Thank you
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Bethl426</div>
<div class="bvseo-answer" data-answerid="1223323">
We apologize that you had that experience. If you continue to have this issue, please contact us using the link below. For a quick response, please live chat with us. Thank you. https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1146704">
<h2 class="bvseo-question">
On my cook an carry there is a small rubber plug can I lock the lid down when cooking An does the plug let pressure out?
</h2>
<div class="bvseo-question-detail">
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<div class="bvseo-author">Asked by: Flinthills</div>
<div class="bvseo-answer" data-answerid="1215485">
You should never lock the lid down while cooking. The locking lid is only for transporting the slow cooker. The lid vent plug should be removed while cooking, as well. Thank you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1144421">
<h2 class="bvseo-question">
Is there replacement stoneware for this model yet? Our Stoneware cracked and needs replaced. It been a year or more and I still don't see the replacement stoneware for this model.
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Robert24</div>
<div class="bvseo-answer" data-answerid="1213323">
The stoneware needed for this slow cooker is part number 164524-000-090. It is not available online but can be purchased with customer service at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST. Thank you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1142838">
<h2 class="bvseo-question">
Does this model have vent holes in the lid?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Hey Jude</div>
<div class="bvseo-answer" data-answerid="1212445">
Yes, the Cook &amp; Carry&trade; lids have a vent hole in the lid. Thank you.
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1131590">
<h2 class="bvseo-question">
I have broken the center pull on the lid.Still have the screw! Can this part (black SCCPVL610-S-A) alone be purchased as replacement? Or must I order the entire new lid? And where are the parts ordered? Thank you!
</h2>
<div class="bvseo-question-detail">
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<div class="bvseo-author">Asked by: cindy lou who</div>
<div class="bvseo-answer" data-answerid="1203126">
I'm sorry to hear this has happened to your slow cooker. While we do not offer the lid handle separately from the lid itself, what you are describing would be considered a warranty concern. For assistance with obtaining warranty service, we would encourage you to contact us using the link provided below. Thank you. https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
<div class="bvseo-author">Answered by: CrockpotSupport</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
</div>
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<li data-bvseo="cp">cp_4, bvpage2n</li>
<li data-bvseo="co">co_hasquestionsanswers, tq_297</li>
<li data-bvseo="cf">loc_en_US, sid_SP_528873, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li>
<li data-bvseo="diagnostics">clientName_crockpot</li>
</ul>
<!--end-bvseo-questions-->
<ul id="BVSEOSDK_meta" style="display: none !important;">
<li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li>
<li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li>
<li data-bvseo="ct_st">questions, product</li>
</ul>