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<div class="bvseo-question-answer" data-questionid="4524450">
<h2 class="bvseo-question">
What is the temperature range for holding at?
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<div class="bvseo-author">Asked by: TaTa</div>
<div class="bvseo-answer" data-answerid="3293300">
Hello! The cooker will constantly adjust the heating to keep the temperature within 2 degrees of the selected temperature. The available settings are (at 5&deg;F increments): Slow Cook: High or Low heat, 2-12 hours Slow Cook + Probe: High or Low heat, 110&deg;F to 190&deg;F internal temp Sous Vide: 110&deg;F to 190&deg;F, 5 min to 30 hours If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-08-12</div>
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<div class="bvseo-question-answer" data-questionid="4508103">
<h2 class="bvseo-question">
What is the base container (not the crock inside) made of?
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<div class="bvseo-author">Asked by: Adii</div>
<div class="bvseo-answer" data-answerid="3283466">
Hello! Thanks for reaching out to us. We will be more than happy to answer your question! The heating base is made of stainless steel. We hope this information proves helpful, and if you have any other questions, please contact us directly via https://www.crockpot.com/support/contact-us or through LiveChat. We&rsquo;re available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time. Thank you! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-07-11</div>
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<div class="bvseo-question-answer" data-questionid="4501240">
<h2 class="bvseo-question">
Delay start?
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<div class="bvseo-author">Asked by: nolanac</div>
<div class="bvseo-answer" data-answerid="3279098">
Hello. Thank you for reaching out to us. Please be informed that the Delay Timer option is only available on our Express 6-Qt Pressure Cooker. Here is the link to the product https://www.crock-pot.com/specialty-products/express-pressure-cookers/crockpot-express-6-qt-pressure-cooker-black-stainless-steel/SAP_2100468.html We hope this information helps. If you have any further questions you can reach out to us via https://www.crockpot.com/support/contact-us or through LiveChat. We&rsquo;re available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time. Thank you. CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-06-25</div>
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<div class="bvseo-question-answer" data-questionid="4501242">
<h2 class="bvseo-question">
What are the dimensions of the stoneware (not including handles)?
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<div class="bvseo-author">Asked by: nolanac</div>
<div class="bvseo-answer" data-answerid="3278744">
Hello! Thank you for reaching out to us. The dimensions of the unit are 17.5 L x 11.37 W x 9.13 H. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you and take care! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-06-24</div>
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<div class="bvseo-question-answer" data-questionid="4410043">
<h2 class="bvseo-question">
I need a replacement lid for model CPSCRTO60 &ndash; OM
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<div class="bvseo-author">Asked by: Chacker</div>
<div class="bvseo-answer" data-answerid="3259831">
Hello there Chacker! Thanks for reaching out to us. We will be more than happy to answer your question! In order to check the availability of the replacement lid, we encourage you to please reach out to us directly for further assistance via https://www.crockpot.com/support/contact-us or through LiveChat. We&rsquo;re available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time. Thank you! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-24</div>
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<div class="bvseo-question-answer" data-questionid="4421656">
<h2 class="bvseo-question">
How can I go about getting a replacement lid?
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<div class="bvseo-author">Asked by: Lomonomo</div>
<div class="bvseo-answer" data-answerid="3259715">
Hello. Thanks for reaching out to us. We will be more than happy to answer your question! If you are looking for a replacement part, please reach out to us directly for further assistance via https://www.crockpot.com/support/contact-us or through LiveChat. We&rsquo;re available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time. Thank you! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-24</div>
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<div class="bvseo-question-answer" data-questionid="4413663">
<h2 class="bvseo-question">
My Removable stoneware dish for product CPSCRT060-OM cracked as I was washing it after my first cooking experience. How can I get a replacement dish.
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<div class="bvseo-author">Asked by: Harry09</div>
<div class="bvseo-answer" data-answerid="3259685">
Hello! We are deeply sorry to hear the stoneware has cracked. Kindly contact directly, so we can submit a warranty claim for you. Please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-24</div>
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<div class="bvseo-question-answer" data-questionid="4423430">
<h2 class="bvseo-question">
Is the sous vide method optional? Can I cook the regular way in this crockpot?
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<div class="bvseo-author">Asked by: Mimi88</div>
<div class="bvseo-answer" data-answerid="3259621">
Hello! Yes, this CrockPot also has a Slow Cook mode, which does not require the temperature probe. If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-24</div>
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