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<div class="bvseo-question-answer" data-questionid="4562815">
<h2 class="bvseo-question">
How do you fix the screen when the crockpot is plugged in but the screen is black? I've pressed every button and the screen stays black. The lights are lit up and I've changed the batteries, so how do I fix the screen?
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<div class="bvseo-author">Asked by: MGrunden</div>
<div class="bvseo-answer" data-answerid="3319479">
Hello! We&rsquo;re sorry to hear you're having trouble with the screen on your Crock-Pot&reg; Programmable 6-Quart Slow Cooker. Since the lights are lit up and the batteries have been replaced, it sounds like there may be an issue with the screen itself. We recommend unplugging the unit for a few minutes, then plugging it back in to see if that resets the screen. If the issue persists, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-11-12</div>
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<div class="bvseo-question-answer" data-questionid="4542776">
<h2 class="bvseo-question">
With the my time feature, does this delay the starting cook time to adjust appropriately to desired end time?
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<div class="bvseo-author">Asked by: Ashley0729</div>
<div class="bvseo-answer" data-answerid="3304524">
Hello Ashley0729, this is from CrockPot Thanks for reaching out to us. There is a timer so you can always see exactly how long you have until the food is ready and once it switches to keep warm it starts to count up so you know how long it has been on that mode as well. Thank you and please stay safe! CrockPot Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-11-01</div>
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<div class="bvseo-question-answer" data-questionid="4516605">
<h2 class="bvseo-question">
What is the wattage and voltage for this product? I've seen mixed specifications on different websites.
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<div class="bvseo-author">Asked by: JPL79</div>
<div class="bvseo-answer" data-answerid="3288213">
Hello! The electrical specifications of this unit are as follows: 120V, 60Hz, 240W. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-07-25</div>
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<div class="bvseo-question-answer" data-questionid="4510996">
<h2 class="bvseo-question">
Do you make a 4 quart version of this?
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<div class="bvseo-author">Asked by: Colleen Jennifer</div>
<div class="bvseo-answer" data-answerid="3286999">
Hello! Thank you for reaching out to us. We regret to inform you that we do not have a 4-quart version of Slow Cooker with MyTime&reg; Technology. We apologize for any inconvenience this may cause. If you have any further questions, you can also you can reach out to us via https://www.crockpot.com/support/contact-us or through LiveChat. We&rsquo;re available Monday&ndash;Friday, 9 a.m.&ndash;5 p.m. Eastern Time. Thank you. CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-07-22</div>
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<div class="bvseo-question-answer" data-questionid="4413680">
<h2 class="bvseo-question">
I lost one of the rubber feet on the bottom of my 6qt mytime slow cooker I looked on the parts site and amazon not sure what ones will fit... I don't mind replacing atl 4 just not sure which one to order.
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<div class="bvseo-author">Asked by: KM6161</div>
<div class="bvseo-answer" data-answerid="3259689">
Hello! You can purchase compatible replacement rubber feet here: https://www.ereplacementparts.com/slowcooker-foot-p-3215750.html If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-24</div>
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<div class="bvseo-question-answer" data-questionid="4442688">
<h2 class="bvseo-question">
My 6 quart programmable CrockPot is on high boil no matter what setting I use even on warm.
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<div class="bvseo-author">Asked by: Bakerquilter</div>
<div class="bvseo-answer" data-answerid="3244294">
Hello, Thanks for reaching out to us. On your slow cooker, both High and Low stabilize at the same temperature 209&deg;F; it is just a matter of how long it takes to reach the simmer point. On High, it takes approximately 3-4 hours, whereas, on Low, it takes approximately 7-8 hours to reach the simmer point. On the Warm setting, your slow cooker will achieve 165-175&deg;F. Please remember that these are all approximate temperatures and they can vary depending on what you are cooking. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, and please stay safe! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-03-28</div>
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<div class="bvseo-question-answer" data-questionid="4384783">
<h2 class="bvseo-question">
Is it normal that the lid doesn't fit properly , looks like there is a gap.
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<div class="bvseo-author">Asked by: Niclac</div>
<div class="bvseo-answer" data-answerid="3209859">
Hello there Niclac! Thanks for reaching out to us. We will be more than happy to answer your question! Advanced design now allows for a more effective release of steam from the cooker, which prevents any buildup of pressure and/or damage to your lid. There should be no concern if you see a small gap between your lid and the crock itself. For further assistance with this matter, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-12-04</div>
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<div class="bvseo-question-answer" data-questionid="4301455">
<h2 class="bvseo-question">
I am not sure if I buy right one. I have to leave the house at 6am and will not return home til 5pm. I dont want crockpot to start at 6am, How can I program at 9am instead of 6am?
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<div class="bvseo-author">Asked by: Patsy L</div>
<div class="bvseo-answer" data-answerid="3160481">
Hi there, Thank you for your inquiry. This model has a MyTime Technology that lets you adjust cooking to your exact mealtime. You can customize the precise time of day you want your meal to be served, the type of food, and the amount. This model has also an additional Manual setting. Use the &quot;HOUR&quot; and &quot;MINUTE&quot; buttons to select cook time in increments of 15 minutes, up to 20 hours. We hope this information helps. Should you have any further inquiries, please reach out to us at 1-800-323-9519 or email us at
[email protected]. We are open from Monday to Friday 9 am to 5 pm EST. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-10-18</div>
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