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<div class="bvseo-question-answer" data-questionid="4599972">
<h2 class="bvseo-question">
Do you lock the lid when using the pot or only for carrying?
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<div class="bvseo-author">Asked by: Gardenwitch</div>
<div class="bvseo-answer" data-answerid="3357694">
Hello! Thank you for your question! The lid of the Crock-Pot 6 Qt. Cook &amp; Carry Programmable Slow Cooker is designed to be locked for carrying and transporting the pot. You do not need to lock the lid while cooking, as the slow cooker is designed to operate with the lid resting securely in place without locking. If you have any other questions, feel free to ask! https://www.crock-pot.com/support/contact-us Thank you! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2025-01-15</div>
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<div class="bvseo-question-answer" data-questionid="4583366">
<h2 class="bvseo-question">
Can I get a replacement insert, the ceramic insert is cracked
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<div class="bvseo-author">Asked by: ErinL</div>
<div class="bvseo-answer" data-answerid="3327219">
Hello Thank you for reaching out to us. Unfortunately the insert for Crock-Pot&reg; 6 Qt. Cook &amp; Carry Programmable Slow Cooker is not replaceable. If you have any more questions or concerns please contact us directly via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-12-10</div>
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<div class="bvseo-question-answer" data-questionid="4572459">
<h2 class="bvseo-question">
Instructions on how to operate control
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<div class="bvseo-author">Asked by: lfhoman</div>
<div class="bvseo-answer" data-answerid="3324292">
The manuals are on this site. https://newellbrands.imgix.net/71171c72-f82d-37e4-b455-6ab0fff3a2ba/71171c72-f82d-37e4-b455-6ab0fff3a2ba.pdf
<div class="bvseo-author">Answered by: NewCrockPotUser2</div>
<div class="bvseo-pubdate">Date published: 2024-11-30</div>
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<div class="bvseo-question-answer" data-questionid="4576293">
<h2 class="bvseo-question">
How do you make it shut off when coming time is up? Shouldn't it switch to warm?
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<div class="bvseo-author">Asked by: Kls7783</div>
<div class="bvseo-answer" data-answerid="3324197">
Hello. Thank you for reaching out to us. The Crock-Pot&reg; 6 Qt. Cook &amp; Carry Programmable Slow Cooker automatically switches to the &quot;Warm&quot; setting when the cooking time ends, ensuring that your food stays warm and doesn't overcook. However, if the slow cooker doesn't transition to &quot;Warm,&quot; there might be a problem with its functionality. Ensure you&rsquo;ve set the cooking time and settings correctly. If issues persists, we kindly ask that you reach out to us directly so we can assist you further. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-11-28</div>
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<div class="bvseo-question-answer" data-questionid="4603802">
<h2 class="bvseo-question">
So my choices are HIGH for either 4 or 6 hours, or LOW for either 8 or 10?? How does that make any sense? A smaller recipe might only need to cook for 3 to 4 hours - there is no convenience to having 8 hours be the shortest time
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<div class="bvseo-author">Asked by: Bubber</div>
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