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<div class="bvseo-question-answer" data-questionid="4529950">
<h2 class="bvseo-question">
Power button flashes and cannot select high or low time setting
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<div class="bvseo-author">Asked by: Anniepring</div>
<div class="bvseo-answer" data-answerid="3297799">
Hello! Thank you for taking the time to share your experience with us. We are sorry to hear about the issue. We apologize for any inconvenience this has caused and are committed to resolving this for you. In order for us to properly assist you with this matter, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, and please stay safe! Thank you and please stay safe! CrockPot Team
<div class="bvseo-author">Answered by: CrockPot Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-08-27</div>
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<div class="bvseo-question-answer" data-questionid="4308456">
<h2 class="bvseo-question">
My lid is broken. Where can I find a replacement lid?&nbsp;
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="3165000">
Hi Anonymous, For information on replacement parts, kindly reach out to us directly via https://www.crockpot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.&ndash;Fri., 9 a.m.&ndash;5 p.m. Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-07-28</div>
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<div class="bvseo-question-answer" data-questionid="4178744">
<h2 class="bvseo-question">
I broke the ceramic liner. &nbsp;Where can I get a replacement? John
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<div class="bvseo-author">Asked by: tinkypie</div>
<div class="bvseo-answer" data-answerid="3087612">
Hello there tinkypie! Thanks for reaching out to us. We will be more than happy to answer your question! In order for us to properly assist you with this matter and check the availability of the ceramic pot, we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="4162068">
<h2 class="bvseo-question">
How is the lid meant to fit/seal? &nbsp;I read that you should not lock it while cooking but it seems not to seal. My first experience was with mushroom and black bean soup. The beans were hard after cooking on high for 6 hours and low for 4 Still like pebbles
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<div class="bvseo-author">Asked by: JeanieB</div>
<div class="bvseo-answer" data-answerid="3073274">
Hello, this is from CrockPot Thanks for reaching out to us. We will be more than happy to answer your question! Kindly visit the link below, https://s7d9.scene7.com/is/content/NewellRubbermaid/DASH/S7_int/Appliance_Cookware/2020/Hinged%20Lid_PN202481_20EM1.pdf Thank you and please stay safe! CrockPot Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-06-09</div>
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<div class="bvseo-question-answer" data-questionid="4092056">
<h2 class="bvseo-question">
I need to cook a recipe in low for 4 hours, and it doesn't seem possible in this crockpot. Can you tell me how to set it up?
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<div class="bvseo-author">Asked by: Toyita</div>
<div class="bvseo-answer" data-answerid="3026633">
Hello, Thanks for reaching out to us. We will be more than happy to answer your question! I am happy to inform you that can cook on low for 6-7 hours. On your slow cooker, both high and low stabilize at the same temperature (209&deg;F); it is just a matter of how long it takes to reach the simmer point. On high, it takes approximately 3-4 hours, whereas on low, it takes approximately 7-8 hours to reach the simmer point. On the warm setting, your slow cooker will be between 165-175&deg;F. We do recommend that you always fill your slow cooker 1/2 - 3/4 of the way full, including at least one cup of liquid or sauce. This will prevent the food from drying. If you have any more questions or concerns( or -For further assistance), please reach out to us via https://www.crock-pot.com/support/contact-usor through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-10-02</div>
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<div class="bvseo-question-answer" data-questionid="4086809">
<h2 class="bvseo-question">
Hi is the hinged lid ok for the oven
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<div class="bvseo-author">Asked by: Jenko</div>
<div class="bvseo-answer" data-answerid="3025027">
Hello Jenko, this is Collins from CrockPot! Thanks for reaching out to us. We will be more than happy to answer your question! The lid to the CrockPot CPSCVO45HL-BP is dishwasher safe but should not be used in the oven. We hope this information helps. Thank you and please stay safe!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="3919870">
<h2 class="bvseo-question">
Do you have a replacement lid that is not hinged......I would rather a simple take off lid.
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<div class="bvseo-author">Asked by: Lena0519</div>
<div class="bvseo-answer" data-answerid="2918614">
Hi there, Lena0519! We understand that you are looking for a replacement lid without hinges for your slow cooker. In order for us to properly assist you with this matter, please contact us at 1-800-323-9519 or email us at
[email protected]. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you find a compatible lid for your slow cooker.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="3868240">
<h2 class="bvseo-question">
Can this electric crock pot be on high cooking mode for 24 hours?
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<div class="bvseo-author">Asked by: Jim Jones</div>
<div class="bvseo-answer" data-answerid="2913347">
Hey there, Jim! Thanks for reaching out to us. We will be more than happy to answer your question. No, this slow cooker cannot be set on HIGH for 24 hours. With one-touch control, this model offers 4 preprogrammed settings with 4 or 6-hour selections on HIGH and 8 or 10-hour selections on LOW. After cook time is complete, the temperature automatically switches to WARM setting to keep food from overcooking and keep your food at serving temperature. We hope this information helps. Thank you and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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