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<div class="bvseo-question-answer" data-questionid="2357703">
<h2 class="bvseo-question">
Costr of a replacement lid?
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<div class="bvseo-author">Asked by: Momkoller</div>
<div class="bvseo-answer" data-answerid="2065243">
Hi there! Thanks for reaching out to us. We will be more than happy to help you find a replacement lid for your slow cooker. For further assistance, please reach out to us at 1-800-323-9519 or email us at
[email protected]. We are open from Monday to Friday 9 am to 5 pm EST. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2336234">
<h2 class="bvseo-question">
i have a manual cooker, is there an automatic shutoff?
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="2029590">
Hi Anthony! Thanks for reaching out to us. We will be more than happy to answer your question. This manual slow cooker does not have an automatic shutoff feature.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2331531">
<h2 class="bvseo-question">
After 1 use of a Crock Pot 4 Qt Slow Cooker I had to remove the Black handle on the lid due to wter getting under the lid handle. Trying to reinstall it the Screw Stripped. Can I purchase or can you send me a replacement part. (just the Handle)?
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="2024211">
Hi there! Thanks for reaching out to us. We will be more than happy to help you find a replacement lid for your slow cooker. For further assistance, please reach out to us at 1-800-323-9519 or email us at
[email protected]. We are open from Monday to Friday 9 am to 5 pm EST. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2124140">
<h2 class="bvseo-question">
I need a replacement handle for my lid . I can&rsquo;t find the part number . Is this item still available ?
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<div class="bvseo-author">Asked by: Easy Money</div>
<div class="bvseo-answer" data-answerid="1886463">
Hello, Easy Money! Thank you for reaching out. For further assistance regarding the availability of this replacement lid, please give us a call at our toll-free number 1-800-323-9519. For your convenience, our Consumer Care Team is available Monday through Friday, 9:00 am till 5:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to assist you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2054015">
<h2 class="bvseo-question">
I have a crockpot model 33511, it gave me this website on the bottom. I am in need of a lid but I do not know the quart size of it. I do not want to get the wrong lid. It looks similar to this one.
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<div class="bvseo-author">Asked by: BeccaS1031</div>
<div class="bvseo-answer" data-answerid="1841696">
Hello! Thank you for your inquiry. We understand that you are looking for a replacement lid. For assistance regarding the replacement part that you need, please call us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link: https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2021736">
<h2 class="bvseo-question">
I need a new knob for model # 3351 603 that looks like this one. can you tell me how to order it and also need 2 handles if this is something i can put on myself.
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="1822321">
Hello, Ida Fetters! Thanks for reaching out! As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Crock-Pot products. You can purchase Crock-Pot products and replacement parts at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2009710">
<h2 class="bvseo-question">
Is the stoneware microwave safe for quick reheating?
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<div class="bvseo-author">Asked by: Jackabee</div>
<div class="bvseo-answer" data-answerid="1815910">
Hello, Jackabee! Thank you for your question. Yes, the stoneware is oven safe but not in a broiler. Hope this information helps.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2003439">
<h2 class="bvseo-question">
My old Crock Pot is Model #SCR450. Does that mean it is a 4.5 quart? I cannot find the number of quarts it is anywhere on it.&nbsp;
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<div class="bvseo-author">Asked by: JBog</div>
<div class="bvseo-answer" data-answerid="1813077">
Hello, JBog! Thank you for your inquiry. Yes, SCR450 is a 4.5 quart slow cooker. If you need further assistance, please call us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1999753">
<h2 class="bvseo-question">
I would like to know the exact temperatures per setting. I have this model but the recipe I'm following states an exact temperature not a setting. What setting on this model is 180 Degrees F?
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<div class="bvseo-author">Asked by: Clotted Cream Junkie</div>
<div class="bvseo-answer" data-answerid="1811378">
Hello, Clotted Cream Junkie! Thank you for your inquiry. On your slow cooker, both high and low stabilize at the same temperature (209&deg;F); it is just a matter of how long it takes to reach the simmer point. On high, it takes approximately 3-4 hours, whereas on low, it takes approximately 7-8 hours to reach the simmer point. Once food reaches the simmer point, total cook time is dependent on cut and weight of meat to reach the point of maximum flavor and texture potential. Most dishes can be prepared on either high or low. This is uniform across all of our current models. On the warm setting, your slow cooker will be between 165-175&deg;F. Please remember that these are all approximate temperatures and they can vary depending on what you are cooking. The unit can also boil on high and low. If you need more assistance, please call us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1620271">
<h2 class="bvseo-question">
How can I get replacement rubber feet for my SCR 450-s?
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<div class="bvseo-author">Asked by: Toddd</div>
<div class="bvseo-answer" data-answerid="1791509">
Thanks for reaching out! In order to better assist you with your concern, please give us a call at 1-800-323-9519. For your convenience, we are available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1801267">
<h2 class="bvseo-question">
Which setting is low , my pot has, o i,ii and a pot symbol
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<div class="bvseo-author">Asked by: Timothy in Pitt Meadows</div>
<div class="bvseo-answer" data-answerid="1789698">
Hello! Thank you for your inquiry. The &quot;i&quot; or &quot;I&quot; should be the low setting. Upon checking the manual, the &quot;O&quot; is for off, &quot;i&quot; is for low, &quot;ii&quot; is for high and the pot symbol is for the warm setting. Kindly give us a call at 1-800-323-9519 for direct and immediate assistance. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link: https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1620275">
<h2 class="bvseo-question">
How can I get replacement rubber pad inserts or feet.
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<div class="bvseo-author">Asked by: Toddd</div>
<div class="bvseo-answer" data-answerid="1789576">
Thanks for reaching out! In order to better assist you with your concern, please give us a call at 1-800-323-9519. For your convenience, we are available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1773528">
<h2 class="bvseo-question">
How do I get the stoneware out of the crockpot? There's plastic wrap around part of it and looks like cardboard between the stoneware and the metal pot
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="1785249">
You can remove the stoneware by pulling it out gently. Thank you for your question.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1762092">
<h2 class="bvseo-question">
I just bought this crockpot on Black Friday. I used it once and somehow my cat knocked it off the counter. The stoneware is fine but the lid shattered in to a million pieces, where can I find a replacement lid?&nbsp;
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<div class="bvseo-author">Asked by: Sharisse</div>
<div class="bvseo-answer" data-answerid="1783443">
Hello! Thanks for reaching out! As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Crock-Pot products. You can purchase Crock-Pot products and replacement parts at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1795052">
<h2 class="bvseo-question">
Can you purchase replacement stoneware for the 4.5 quart slow cooker?
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<div class="bvseo-author">Asked by: rnnikki</div>
<div class="bvseo-answer" data-answerid="1783068">
Hello mnikki! Thank you for your inquiry. Yes, you can purchase a replacement stoneware for your 4.5 slow-cooker. You can purchase this stoneware and other Crock-Pot products at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link: https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1962236">
<h2 class="bvseo-question">
is it true the top should be locked while cooking
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<div class="bvseo-author">Asked by: doc44</div>
<div class="bvseo-answer" data-answerid="1782664">
Hello, doc44. Thank you for reaching out. It&rsquo;s extremely important to never lock the lid during the cooking process. Locking the lid during cooking will keep the steam &ndash; producing pressure -- which could affect the slow cooker&rsquo;s performance.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1804054">
<h2 class="bvseo-question">
I need replacement crock
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<div class="bvseo-author">Asked by: Jelli</div>
<div class="bvseo-answer" data-answerid="1780976">
Thanks for reaching out! In order to better assist you with your concern, please give us a call at 1-800-323-9519. For your convenience, we are available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1731981">
<h2 class="bvseo-question">
Can you make a 6 lb. turkey breast in this crock pot?
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<div class="bvseo-author">Asked by: Jen25</div>
<div class="bvseo-answer" data-answerid="1778179">
This is too small for a 6 lb turkey breast. Thank you so much and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1733642">
<h2 class="bvseo-question">
Though I've had this Crock Pot for several years, I have only used it a few times. The smell emanating from it while cooking is overwhelming. It reminds be of melting crayons and stems from the ceramic insert. As there something I can do?
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<div class="bvseo-author">Asked by: Mathdrone</div>
<div class="bvseo-answer" data-answerid="1777969">
The smell should be gone after a few uses. If the problem persists, please reach out to us at 1-800-323-9519. We are open Monday to Friday from 9am to 6pm EST. You can also contact us through chat or on one of our social media platforms. Thank you very much.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1735741">
<h2 class="bvseo-question">
Can I brown meat in this pot
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<div class="bvseo-author">Asked by: Nancy1946</div>
<div class="bvseo-answer" data-answerid="1776350">
We recommend browning the meat on a different pan on a stove top. The Crock-Pot Slow Cooker will not brown the meat effectively. Thank you so much for asking.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1954583">
<h2 class="bvseo-question">
I bought one crock pot and I&rsquo;ll bring to Brazil. Will it work there in 220v?
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<div class="bvseo-author">Asked by: fernandapiccola</div>
<div class="bvseo-answer" data-answerid="1776199">
Hello, fernandapiccola! Thank you for your question. Our Products use 120 volts AC and we do not recommend using any power converter or transformer.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1671273">
<h2 class="bvseo-question">
how long should it take to cook a 3lb roast and &nbsp;all the vegetables and on what temperature.
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<div class="bvseo-author">Asked by: KTTB</div>
<div class="bvseo-answer" data-answerid="1774426">
The maximum cooking time for this Crock-Pot is 4 hours on high and 8 hours on low. Thank you for your inquiry.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1681222">
<h2 class="bvseo-question">
Where can I buy a lid for my crock pot SCR450-S. I just bought this and was washing it before use and the lid shattered. Now i need a new one
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<div class="bvseo-author">Asked by: Beerly6t9</div>
<div class="bvseo-answer" data-answerid="1772186">
Where can I buy a lid for my crock pot SCR450-S. I just bought this and was washing it before use and the lid shattered. Now i need a new one 1681222
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1754390">
<h2 class="bvseo-question">
We have this in white. Can we get a new lid for it? the plastic handle is cracked on ours?
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<div class="bvseo-author">Asked by: abriggsman</div>
<div class="bvseo-answer" data-answerid="1770289">
Thanks for reaching out! As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Crock-Pot products. You can purchase Crock-Pot products and replacement parts at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1688345">
<h2 class="bvseo-question">
Crock pot scv500 ss looking for replacement liner? Is there a part # or size ?quarts?
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<div class="bvseo-author">Asked by: aldelano4</div>
<div class="bvseo-answer" data-answerid="1769898">
For help in obtaining replacement parts, please reach out to us at 1-800-323-9519. We are open Monday to Friday from 9am to 6pm EST. You can also contact us through chat or on one of our social media platforms. Thank you very much.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1714286">
<h2 class="bvseo-question">
where can i get recipes for just the slow cooker,not express cooker
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<div class="bvseo-author">Asked by: barb 2</div>
<div class="bvseo-answer" data-answerid="1768983">
Hello! Thank you for reaching out. For assistance regarding your concern, please call us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1713349">
<h2 class="bvseo-question">
We love our crockpot, but the on/off dial is broken. Is there a way to replace this? Thanks! Jim
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<div class="bvseo-author">Asked by: JimmyJam</div>
<div class="bvseo-answer" data-answerid="1768890">
Hello, Jim! Thank you for reaching out. We are sorry to hear what happened. For assistance regarding the replacement part that you need, please call us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1685502">
<h2 class="bvseo-question">
Can I get a replacement lid for this crockpot?&nbsp;
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<div class="bvseo-author">Asked by: London87</div>
<div class="bvseo-answer" data-answerid="1768364">
For help in obtaining replacement parts, please reach out to us at 1-800-323-9519. Our Consumer Care Team is open from 9am to 6pm EST. Monday to Friday. Thank you very much and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="1731399">
<h2 class="bvseo-question">
How can you purchase a replacement lid.
</h2>
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<div class="bvseo-author">Asked by: RHard</div>
<div class="bvseo-answer" data-answerid="1767803">
Hello. Thank you for your inquiry. You can purchase the replacement lid and other Crock-Pot products at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<h2 class="bvseo-question">
Where can I get a replacement for a broken right handle? Model SCV 400 Slow Cooker
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<div class="bvseo-author">Asked by: Jackie390</div>
<div class="bvseo-answer" data-answerid="1764558">
Thanks for reaching out! As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Crock-Pot products. You can purchase Crock-Pot products and replacement parts at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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