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Can I get a replacement lid for this model? I don't care if the lid handle is a different color, as long as it fits. I did order a replacement knob from Amazon at your suggestion, but have found that it is impossible to remove the old lid hardware!!!
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<div class="bvseo-author">Asked by: CE Levers</div>
<div class="bvseo-answer" data-answerid="2935694">
Hey there! Thank you for your inquiry. We understand that you are looking for a replacement lid for your slow cooker. For the availability of it, please give us a call at 1-800-323-9519 for immediate assistance. You can also contact us through chat and email by visiting our website. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you find the replacement lid compatible with your slow cooker. Thank you and please stay safe!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-02-07</div>
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<div class="bvseo-question-answer" data-questionid="2830705">
<h2 class="bvseo-question">
I have a crock pot scv401 that my mother gave me, when I filled the container with water, it begun to leake from under. I noticed that the two caps we&rsquo;re missing. Can I buy them from you
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<div class="bvseo-author">Asked by: Mendoza</div>
<div class="bvseo-answer" data-answerid="2311132">
Hi, there! Thank you for your inquiry. We understand that you are looking for a replacement part for your CrockPot model. For the availability of it, please reach out to us at 1-800-323-9519 or email us at crockpotconsumercare@newellco.com. We are open from Monday to Friday 9 am to 5 pm EST. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-09-11</div>
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<div class="bvseo-question-answer" data-questionid="2827950">
<h2 class="bvseo-question">
How can I download a manual for this item?
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<div class="bvseo-author">Asked by: Brad39</div>
<div class="bvseo-answer" data-answerid="2311118">
Hi there! Thanks for reaching out to us. You can download the instruction manual for the model directly on our website through the below link. If you need further assistance, please reach out to us at 1-800-323-9519 or email us at crockpotconsumercare@newellco.com. We are open from Monday to Friday 9 am to 5 pm EST. Have a nice day. Link: https://www.crock-pot.com/instruction-manuals.html
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-06-07</div>
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